Went into the pudsey store to book a last minute deal. Evelyn was very helpful and gave us lots of holiday options. Evelyn was very knowledgeable on the different places to go and we eventually booke... See more
Company replied
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We needed a last minute holiday as our holiday had been cancelled last minute due to an ash cloud from mt etna. Lauren at Hayes travel in Pudsey was amazing. She spent time listening to what we’d like... See more
Company replied
This was a change to an existing booking, We needed to exchange one cruise for another within the P and O rules. Ruth worked quickly and diligently to make the change for us nothing is ever too mu... See more
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I wish to send a thank you to one of your agents in the Pudsey branch! Although we know Emma I feel she deserves some formal recognition! Emma has booked our last 3 holidays for us with no troub... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
31 Lidget Hill, LS28 7LG, Pudsey, United Kingdom
- 01138275448
4.9
Excellent
679 reviews
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Reply from Hays Travel - Pudsey
Thank you very much! It was my pleasure :)
Helpful staff
Always use hays in pudsey as the staff are friendly, professional and helpful
November 6, 2025
Reply from Hays Travel - Pudsey
Thanks for your kind review Amanda. I'll make sure this is passed on to Ruth.
Kindest,
Hays Travel Pudsey :)
Very helpful & cheerful
September 2, 2025
Reply from Hays Travel - Pudsey
Thank you for the 5 star review!
Evelyn and Ruth were very helpful.
October 26, 2025
Reply from Hays Travel - Pudsey
Thank you for your lovely comments and glad the ladies got you your holiday sorted :)
Reply from Hays Travel - Pudsey
Thank you for your positive feedback :)
Reply from Hays Travel - Pudsey
Thank you for your comments we do pride ourselves on the customer service we provide :)
Matty was very helpful
Matty was very helpful, took his time with me, went through a few different options and gave me some recommendations, helped me out through the whole process. 10/10 would definitely recommend speaking to him.
October 11, 2025
Reply from Hays Travel - Pudsey
Thank you for your comments about Matty Helping you through the whole process is what he's good at :)
Really good service from Emma.
Really good service from Emma.
Booked our 2027 TUI holiday on the day their programme came out with all the detail we needed.
Very friendly service !
October 17, 2025
Reply from Hays Travel - Pudsey
Thank you for your lovely comments It's always a Pleasure to get out loyal customers the holiday they want :)
EXCELLENT
Excellent service friendly staff great choices we only ever book our holidays with hays
October 5, 2025
Reply from Hays Travel - Pudsey
Thank you for your comment, I'll pass this on to Evelyn for you.
Kindest,
Hays Travel Pudsey :)
Ruth went above and beyond to make my…
Ruth went above and beyond to make my holiday choice and flights the best. It was fun with lots of laughter during the time spent in store
September 28, 2025
Reply from Hays Travel - Pudsey
Thank You for your lovely comments about Ruth glad she found you the right holiday and doing it with fun and laughter makes it so much better :)
Friendly and very helpful staff.
October 5, 2025
Reply from Hays Travel - Pudsey
Thank you for your review it was lovely to get you booked on the holiday.
Excellent staff very professional.
October 4, 2025
Reply from Hays Travel - Pudsey
Thank you very your review, glad we managed to get you somewhere, have a fabulous time Team Pudsey
Emma was very friendly and helpful…
Emma was very friendly and helpful booking my holiday. I'm not tech savvy, so not confident to book online. She was very reasurring with my queries and invited me into the agency 28 days before my holiday to do the online checking in with me.
October 4, 2025
Reply from Hays Travel - Pudsey
Julie it was lovely to get your trip booked, it will be our pleasure to get you all checked in when the time comes :)
Reply from Hays Travel - Pudsey
Hi Thank you for your lovely comments it's always good to get our regulars booked :)
Reply from Hays Travel - Pudsey
Thank you for your comments I'm glad you had a pleasant experience when you came to the shop. We pride ourselves on delivering great service :)
I was struggling where to go on a solo…
I was struggling where to go on a solo holiday. Went to Hays travel in Pudsey. I met Evelyn who listened to my needs and found me a holiday. Evelyn was spot on with my holiday did a very good job. Your very lucky to have her as your employee. Thankyou Evelyn see you when im back x
September 27, 2025
Reply from Hays Travel - Pudsey
Thank you so much for your lovely comments about Evelyn I'm glad she managed to sort out the holiday for you.
She is a little diamond and we are blessed to have her at Pudsey Hays Travel :)
Matty & Linda Thank you for making…
Matty & Linda Thank you for making booking so easy and for sorting me & my friend out with euros.
They're personalities along with their professionalism & knowledge was a godsend.
September 19, 2025
Reply from Hays Travel - Pudsey
Thank you for your kind feedback, Both of them are a credit to our company and glad they got you and your friend sorted out with your holiday and euros :)
… Benidorm holiday
The lady was very helpful and friendly and also price matched it for me online so happy with that 😊
September 17, 2025
Reply from Hays Travel - Pudsey
Hi Louise,
Thank you for your kind review.
Kindest,
Evelyn.
Great customer service
Great customer service
Spent time going through the chosen holiday destination in full
Friendly service
Will definitely book with Hays again
September 14, 2025
Reply from Hays Travel - Pudsey
Thankyou for the lovely feedback! We will let Evelyn know :)
Very friendly and extremely helpful
Very friendly and extremely helpful. Took time to ask all our requirements. All fulfilled very quickly and efficiently
September 11, 2025
Reply from Hays Travel - Pudsey
Thank you for the wonderful feedback!
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