Daisy, at Rayleigh Hays travel made booking our holiday a very easy and pleasant experience. She listened to our requests and sorted out our complete holiday. Daisy has a lovely manner and nothing was... See more
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Sam is very helpful and checks out the best deals The booking process is straightforward We've been using Hayes for the past few years and always ask for Sam every time
Sasha made the whole experience so easy. She was so helpful especially making sure that my dietary needs would be catered for. Would definitely recommend and come back. We actually live in Croydon... See more
Company replied
Booked my holiday last minute , David listened to all requirements needed and managed to get the holiday we wanted. Going on 30th Aug so looking forward to a well earned break
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 High Street, SS6 7EA, Rayleigh, United Kingdom
- 01268857283
4.9
Excellent
1K reviews
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Reply from Hays Travel - Rayleigh
Susan,
We're so glad we could help! Thank you for your kind words.
Kind Regards
Hays Travel
Excellent customer service and…
Excellent customer service and invaluable advice when booking holidays!
June 20, 2026
Reply from Hays Travel - Rayleigh
Hi Melanie,
We truly appreciate your kind words about our service and advice.
Kind Regards
Hays Travel
Reply from Hays Travel - Rayleigh
Hi Dave,
We appreciate your kind words about our team. Thankyou!
Kind Regards
Hays Travel
Sam was very helpful.
June 24, 2026
Reply from Hays Travel - Rayleigh
Sylvia Bentley,
Thank you for your kind words. We are so pleased we could assist you.
Kind Regards
Hays Travel
Sam has been so helpful in choosing our…
Sam has been so helpful in choosing our holiday.
All the staff are great in the Rayleigh branch.
June 11, 2026
Reply from Hays Travel - Rayleigh
Diane Pooley,
We are so happy to hear our team provided excellent service and helped with your holiday!
Kind Regards
Hays Travel
Holiday Advise
I was given helpful holiday advise on the criteria that I had given.
I was treated with respect & kindness
My thanks to Donna
May 19, 2026
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review. It was a pleasure to book your holiday to Barcelona. I hope you have a lovely time.
Thanks Donna :)
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review. I hope you have a lovely holiday. Many Thanks Donna :)
Service you get in Branch is amazing
Service you get in Branch is amazing, just a little disappointed that they couldnt match the online price for the cruise I wanted to book. But still booked in branch as they where so nice.
June 16, 2026
Reply from Hays Travel - Rayleigh
Thank you so much for your 5 star review and booking with us again.
Please let me know if you have any questions or queries at any time. Always here to help and I hope you have the most amazing cruise
Many Thanks Donna :)
Good serviceThe young lady who served us did…
The young lady who served us did everything she could to help us and indeed we booked our holiday
June 6, 2026
Reply from Hays Travel - Rayleigh
Thank you for your kind 5* review Mrs Stanford, it was a pleasure to book your holiday! I hope you have a lovely time - Holly :)
Very helpful
June 7, 2026
Reply from Hays Travel - Rayleigh
Thank you for your kind words.
Regards
Sam Hays Travel
Reply from Hays Travel - Rayleigh
Linda,
Thank you for your kind words and thank you for booking with us sgain.
Kind Regards
Hays Travel
Good experience…
We were seen at the Rayleigh Essex branch and was welcomed by Holly who was very helpful and patient with the groups question and queries. Thank you
June 12, 2026
Reply from Hays Travel - Rayleigh
Thank you for your kind 5* review Christina. It was lovely to meet you and your family and it was a pleasure to book your holiday. Thank you - Holly :)
I’ve used Hays travel a few times now…
I’ve used Hays travel a few times now they are extremely helpful always make me feel at ease they find the perfect holiday every time always willing to help
May 23, 2026
Reply from Hays Travel - Rayleigh
Hi Denise
We're so pleased to hear we make you feel at ease and find the perfect holiday every time. Thank you for your kind words!
Kind Regards
Hays Travel
Most impressed!
The booking and payment process was very efficient. The staff member was extremely helpful, informative and approachable.
June 9, 2026
Reply from Hays Travel - Rayleigh
Thank you Becky hope you have a fantastic time on your cruise , Zoe
Support High Street Travel Agents
With people looking more online for better holiday deals its tough for High Street Travel Agents to keep competitive.
However I was very surprised on how the agent was happy to try and machine out online cost.
Not only did they listen and search for the best deal they managed to add two extra days asn also include transfers.
We paid a bit more than the online price but it was well worth it, is taking less than £200 pounds more and for the service we got it wal well worth it.
The agent listened to what we wanted, they gave us many options as possible within out budget and made sure we where happy before we booked.
Very happy with the service, no pressure selling at all.
Great that we still have travel agents in the highstreer. I will definitely be using you again for my next holiday in the future.
June 8, 2026
Reply from Hays Travel - Rayleigh
Daniel Baines,
We are so pleased to hear that we could provide such a positive experience for your holiday booking. It's wonderful to know that our team's dedication to finding the best options, even when competing with online deals, made a difference. We truly appreciate your kind words and look forward to helping you with your next adventure!
Helen
Kind Regards
Hays Travel
Reply from Hays Travel - Rayleigh
Thank you for your kind review Christine :)
- Hays Travel Rayleigh
Superb service
Superb service, extremely patient whilst we gained the holiday experience we were seeking. They took the time to work through all our requirements and never rushed us.
June 7, 2026
Reply from Hays Travel - Rayleigh
Thank you for your kind 5* review! We are so pleased we could help you find the perfect holiday experience. We appreciate your kind words.
Kind Regards
Hays Travel
Excellent service this is the third…
Excellent service this is the third holiday we have booked through the Rayleigh branch with Donna, can’t fault her friendly and professional service
June 7, 2026
Reply from Hays Travel - Rayleigh
Thank you so much for your 5 star review. It was a pleasure booking your holiday to Greece.
Thanks for booking with us again Donna :)
Reply from Hays Travel - Rayleigh
Thank you for booking with us and I hope you have a lovely time in Benidorm Many Thanks Donna :)
First class service always given no…
First class service always given no matter who deals with your holiday arrangements.9
June 4, 2026
Reply from Hays Travel - Rayleigh
Christine,
We are so glad you always receive first-class service! Thank you for your kind words.
Coryann
Kind Regards
Hays Travel
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