Daisy, at Rayleigh Hays travel made booking our holiday a very easy and pleasant experience. She listened to our requests and sorted out our complete holiday. Daisy has a lovely manner and nothing was... See more
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Sam is very helpful and checks out the best deals The booking process is straightforward We've been using Hayes for the past few years and always ask for Sam every time
Sasha made the whole experience so easy. She was so helpful especially making sure that my dietary needs would be catered for. Would definitely recommend and come back. We actually live in Croydon... See more
Company replied
Booked my holiday last minute , David listened to all requirements needed and managed to get the holiday we wanted. Going on 30th Aug so looking forward to a well earned break
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 High Street, SS6 7EA, Rayleigh, United Kingdom
- 01268857283
4.9
Excellent
1K reviews
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First class service always given no…
First class service always given no matter who deals with your holiday arrangements.9
June 4, 2026
Reply from Hays Travel - Rayleigh
Christine,
We are so glad you always receive first-class service! Thank you for your kind words.
Coryann
Kind Regards
Hays Travel
Reply from Hays Travel - Rayleigh
john clark,
We appreciate your kind words. We're glad to know you feel cared for.
Coryann
Kind Regards
Hays Travel
Good representative and very helpful.
June 3, 2026
Reply from Hays Travel - Rayleigh
Graham cook,
We appreciate your kind words about our team. We are glad we could assist you.
Sasha
Kind Regards
Hays Travel
Brilliant service from Hays Travel.
We always use Hays Travel in Rayleigh Essex,the staff are excellent,very helpful and very friendly.
May 28, 2026
Reply from Hays Travel - Rayleigh
Linda Garwood,
We truly appreciate your kind words! We're delighted our team provided excellent service.
Daisy
Kind Regards
Hays Travel
Cheerful helpful and efficient.
We book our holidays with Hays in Rayleigh because everyone is so helpful and efficient. A pleasure to deal with them.
June 4, 2026
Reply from Hays Travel - Rayleigh
Hi Ken,
We're delighted you find our team helpful and efficient. We truly appreciate your kind words and look forward to assisting you again.
Zoe
Kind Regards
Hays Travel
Sasha
Sasha, was amazing! I’ve never traveled alone before and have no idea how to book a flight. I am also very anxious. Sasha was so efficient, polite, and very knowledgeable. She took her time with me and really made me feel at ease. I felt like I had known her for years. She is a real gem and a credit to your company.
June 3, 2026
Reply from Hays Travel - Rayleigh
Tina Turner,
Thank you for sharing your wonderful experience. We are so pleased our team member made booking your first solo trip easy and stress-free. We appreciate your kind words!
Sasha
Kind Regards
Hays Travel
Dave was extremely helpful
Dave was extremely helpful, assisted with all aspects of the booking experience
June 1, 2026
Reply from Hays Travel - Rayleigh
You are more then welcome :) I hope you and Janet have an amazing time in Kos, regards David
Excellent knowledge of all our…
Excellent knowledge of all our requirements. Completed our booking and help with our insurance needs.
May 30, 2026
Reply from Hays Travel - Rayleigh
We are so pleased we could assist with your booking and insurance needs. Thank you for your kind words and for booking with us again :)
Sam
Coryann
Coryann, Made our booking the holiday easy and enjoyable. Nothing was too much for her. I much preferred the help I received when filling in the forms so much better than booking on line.
Thank you
May 23, 2026
Reply from Hays Travel - Rayleigh
Thank you for your wonderful feedback! We are so pleased to hear that we made your holiday booking easy and enjoyable. We appreciate your kind words.
Coryann
Kind Regards
Hays Travel
Majorca in March
Another great service from David at Rayleigh Hays travel,
After searching several different websites, I came out with a holiday booked for 2027
May 28, 2026
Reply from Hays Travel - Rayleigh
Pamela,
We're so happy to hear you had a great experience and found your perfect holiday for 2027! Thank you for your kind words.
David
Kind Regards
Hays Travel
The agent I dealt with was so helpful
The agent I dealt with was so helpful. She answered all the questions I had & made the booking process so easy.
Would highly recommend.
May 28, 2026
Reply from Hays Travel - Rayleigh
Sharon Emberson,
We're so pleased to hear our agent made your booking easy and answered all your questions. Thank you for your kind review!
Kind Regards
Hays Travel
Reply from Hays Travel - Rayleigh
Thank you for your kind 5* review Mr Sewell. We hope you have a lovely holiday - Holly :)
So friendly and helpful
April 8, 2026
Reply from Hays Travel - Rayleigh
Emma
We appreciate your kind words and are so glad we could assist you. Thank you for your feedback.
Sasha
Kind Regards
Hays Travel
Very friendly and helpful staff member…
Very friendly and helpful staff member daisy ...helped with travel insurance
May 10, 2026
Reply from Hays Travel - Rayleigh
Thank you so much for your kind review - Daisy :)
a very pleasant time booking my holiday
May 9, 2026
Reply from Hays Travel - Rayleigh
Thank you for the kind review Paul it was a pleasure to book your holiday - Holly :)
David the agent who helped us was so…
David the agent who helped us was so thoughtful and spent a great deal of time with us sorting out exactly what we wanted and getting us the best deal
May 15, 2026
Reply from Hays Travel - Rayleigh
Your are so welcome, I hope you have the best time on your beautiful river cruise. :-) David
Helen was very helpful and patient in…
Helen was very helpful and patient in advising on our holiday, this is the second holiday she has arranged for us .
Barry and Yvonne
May 5, 2026
Reply from Hays Travel - Rayleigh
Barry Williams,
We are so pleased to hear that you had such a positive experience with us again. Thank you for your kind words!
Kind Regards
Helen
Really helpful
Really helpful, and the agent knew her stuff. Thank you for making the booking process simple.
May 3, 2026
Reply from Hays Travel - Rayleigh
We appreciate you taking the time to share your experience. We're so happy to hear that Helen made your booking process simple!
Hays Travel Rayleigh.
cruise holiday
It was very easy to book our cruise the lady who booked it for us was very helpful I usually book on line but I will definitely be coming in the shop thank you so much
May 9, 2026
Reply from Hays Travel - Rayleigh
We're happy to hear that booking your cruise was easy and Sasha was helpful! Thank you for your lovely review; we appreciate you choosing us, and we look forward to seeing you again.
Hays Travel Rayleigh
David was very helpful in every way…
David was very helpful in every way making it an enjoyable experience booking my holiday.
May 8, 2026
Reply from Hays Travel - Rayleigh
Your welcome Wendy, hope you have a lovely time :-)
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