Daisy, at Rayleigh Hays travel made booking our holiday a very easy and pleasant experience. She listened to our requests and sorted out our complete holiday. Daisy has a lovely manner and nothing was... See more
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Sam is very helpful and checks out the best deals The booking process is straightforward We've been using Hayes for the past few years and always ask for Sam every time
Sasha made the whole experience so easy. She was so helpful especially making sure that my dietary needs would be catered for. Would definitely recommend and come back. We actually live in Croydon... See more
Company replied
Booked my holiday last minute , David listened to all requirements needed and managed to get the holiday we wanted. Going on 30th Aug so looking forward to a well earned break
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 High Street, SS6 7EA, Rayleigh, United Kingdom
- 01268857283
4.9
Excellent
1K reviews
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Happy holidays
So very relaxed and Coryann was excellent and patient and found us the perfect holiday we were looking for.
May 8, 2026
Reply from Hays Travel - Rayleigh
We are happy to hear that you felt relaxed and that Coryann was excellent. We appreciate you choosing us to find your perfect holiday.
Hays Travel Rayleigh
Experience with hays always very good
Experience with hays always very good, this time first with David very knowledgeable and patient excellent advice and also Caitlin who made our booking was very good excellent service all round
May 7, 2026
Reply from Hays Travel - Rayleigh
Thanks Mr Baines, It was our pleasure :-) David and Caitlin
Everything was straight forward booking…
Everything was straight forward booking return flights with easy jet Donna did all that for me no problems and gave me good advice
May 6, 2026
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review :) I hope you have a lovely time visiting your family. Many Thanks Donna
We had excellent service from Caitlin…
We had excellent service from Caitlin at Rayleigh Branch of Hayes Travel. She went out of her way to help us choose our holiday. Well done .
April 29, 2026
Reply from Hays Travel - Rayleigh
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that you received excellent service and we were able to help you choose your perfect holiday.
Hays Travel Rayleigh
Sasha found me a great deal and made…
Sasha found me a great deal and made the booking process extremely easy.
May 5, 2026
Reply from Hays Travel - Rayleigh
We appreciate you sharing your experience! We are so glad to hear that our assistance made your booking experience easy and enjoyable.
Hays Travel Rayleigh
Reply from Hays Travel - Rayleigh
We appreciate your kind words and we are so happy that we could provide you with helpful and informative service while securing the best deal!
Hays Travel Rayleigh
Great customer Service.
We spoke to a very helpful and friendly member of staff at Hays in Rayleigh.
We had seen a holiday on line and the lady found the holiday and matched the price and the whole booking process was done quickly and efficiently.
May 5, 2026
Reply from Hays Travel - Rayleigh
We're happy to hear that a member of our team in Rayleigh was so helpful and friendly. We're glad we could match the price and make your booking quick and efficient.
Hays Travel Rayleigh
Helpful and efficient
April 28, 2026
Reply from Hays Travel - Rayleigh
We're happy to hear that a member of our team in Rayleigh was helpful and efficient.
Hays Travel Rayleigh
Very friendly which we appreciate…
Very friendly which we appreciate almost like old friends.
Use them all the time.
Excellent
April 26, 2026
Reply from Hays Travel - Rayleigh
We appreciate your kind words! It's wonderful to know that you feel valued and that you consistently have excellent experiences with us.
Donna
Holiday to Lanzarote
I spoke to David who has helped me on a number of occasions to book a holiday.
This time one to Lanzarote
He’s extremely helpful and friendly
April 18, 2026
Reply from Hays Travel - Rayleigh
We're happy to hear that your booking experience for Lanzarote was excellent. We appreciate your kind words and are glad that you found our service helpful and friendly. David
Hays Travel Quick Review
Everything was sorted in a matter of minutes, the staff are always friendly and helpful which is one of the reasons that we use Hays Travel Agents.
April 18, 2026
Reply from Hays Travel - Rayleigh
We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that our team provided friendly and efficient service.
Sasha
The Service, counter assistant
I had the most efficient, helpful and friendly assistant at the Rayleigh branch, his name is David. I am elderly and currently taking medication that impacts slightly on my functioning. David was beyond understanding.
April 24, 2026
Reply from Hays Travel - Rayleigh
We're happy to hear that you had such a positive and supportive experience at our Rayleigh branch. We appreciate you highlighting how much you valued the assistance you received. Thank you for feedback. David
Excellent service
Excellent service, Coryann was very helpful going through various destinations until we settled on our chosen hotel.
April 22, 2026
Reply from Hays Travel - Rayleigh
Thankyou so much for your kind review!! :)
I explained everything i needed…
I explained everything i needed regarding.my holiday over the phone and within a short while they came back with my requirements. Excellent service
April 22, 2026
Reply from Hays Travel - Rayleigh
Thankyou so much for your lovely review!! - Caitlin :)
Coryann our advisor was amazing
Coryann our advisor was amazing, very helpful, and couldn’t do enough to assist us in booking our holiday.
April 15, 2026
Reply from Hays Travel - Rayleigh
Hi Kate,
Thankyou for leaving us such a nice review! We are so pleased we could provide amazing assistance in booking your holiday.
Many thanks
Hays Travel Rayleigh
Reply from Hays Travel - Rayleigh
Thankyou for your positive review! :)
Staff were absolutely amazing couldn’t…
Staff were absolutely amazing couldn’t do enough for me I would definitely recommend them special thanks to Helen and a man that also helped but I didn’t get his name
April 19, 2026
Reply from Hays Travel - Rayleigh
Lisa,
We're happy to hear that our staff provided amazing support and went above and beyond for you. We appreciate your recommendation and thank you for your kind words! Helen
I always get exceptional service.
I always get exceptional service.
Zoey at Rayleigh is my go to girl💚
April 16, 2026
Reply from Hays Travel - Rayleigh
Lorna,
We appreciate your kind words and are so happy to hear you consistently receive exceptional service from our team. Thank you for your review! Zoe
Reply from Hays Travel - Rayleigh
We appreciate you taking the time to leave us such a wonderful review; we are so happy to hear about your positive experience! Helen
Efficient friendly service
April 11, 2026
Reply from Hays Travel - Rayleigh
Thank you for your review , Zoe
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