Great service from Sam , very professional and friendly member of staff. Booked holiday without any hassle and asked lots of questions all of which were answered. Recommend highly! Start your holiday... See more
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Daisy, at Rayleigh Hays travel made booking our holiday a very easy and pleasant experience. She listened to our requests and sorted out our complete holiday. Daisy has a lovely manner and nothing was... See more
Company replied
Sam is very helpful and checks out the best deals The booking process is straightforward We've been using Hayes for the past few years and always ask for Sam every time
Sasha made the whole experience so easy. She was so helpful especially making sure that my dietary needs would be catered for. Would definitely recommend and come back. We actually live in Croydon... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 High Street, SS6 7EA, Rayleigh, United Kingdom
- 01268857283
4.9
Excellent
1K reviews
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Very helpful and friendly staff…
Very helpful and friendly staff especially Sasha who dealt with our booking.
March 12, 2026
Reply from Hays Travel - Rayleigh
We appreciate you taking the time to leave us feedback! We're so happy to hear our staff were helpful and friendly during your booking. Sasha
Top Travel Agency
Excellent service, as always.
Sam Jones found me exactly the right flight options to suit my requirements.
Hays Travel is the best!
March 12, 2026
Reply from Hays Travel - Rayleigh
Thanks John for booking with us again and for the 5 star review. Sam.
Reply from Hays Travel - Rayleigh
Thanks Shaun, hope the surprise goes well :-)
Wonderful service
Wonderful service, yet again!
Working with experienced travel agents, reduces the stress, with price matching and changes along the way.
Thank you Coryann, the complete service from the start.
Thank you Hays Travel - Rayleigh
March 6, 2026
Reply from Hays Travel - Rayleigh
We appreciate you taking the time to leave us such a complimentary review! We're so happy to hear that our team reduced your stress and provided a complete service. Coryann
Hays Travel agent Helen was great
Hays Travel agent Helen was great. we got the holiday we were hoping for at a great price.
March 8, 2026
Reply from Hays Travel - Rayleigh
Thanks so much for your lovely review Kind regards Helen :)
Staff are fantastic
Staff are so helpful and when our flight was cancelled they dealt with everything for us. Thank you hayes travel rayleigh
March 8, 2026
Reply from Hays Travel - Rayleigh
So pleased we managed the cancellation of your flight, and got alternative option for you . Thank you for your positive feedback! Zoe
Experienced staff
The staff were very friendly and helpful. They were knowledgeable about the resorts but never pressurised us to buy
February 25, 2026
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review. It was a pleasure to book your holiday to Tunisia. I hope you have a lovely holiday. Many Thanks Donna :)
big thumbs up
Never had a bad experience with Hays Travel in Rayleigh.
always on the ball nothing too much trouble
February 26, 2026
Reply from Hays Travel - Rayleigh
Thanks Ron, exciting year planned :) Regards David
Reply from Hays Travel - Rayleigh
Thank you for taking time to complete a review, Daisy
ease of booking was not given lots of…
ease of booking was not given lots of small talk and our agent was friendly and well informed.
February 27, 2026
Reply from Hays Travel - Rayleigh
Thank you for the kind 5* review! - Holly :)
Vic & Linda
Vic & Linda : 2/3/2026. Hays Travel - Rayleigh . Great Sevice & Professional ism : Our experience of Hays today was very helpful , every question we asked was answered in full. Our assistant , Daisy & her colleague made us feel at ease , service with a Smile. We both look forward to travelling with you , knowing that everything has been done for us & all we have to do is relax & enjoy it !!! Happy Holidays 🏖️😁🙏 Thankyou again for making our experience so smooth X
March 3, 2026
Reply from Hays Travel - Rayleigh
Thank you for your kind 5 star review- Daisy :)
Reply from Hays Travel - Rayleigh
Thank you for your kind review Penny it was a pleasure to book your holiday! - Holly :)
40th birthday celebrations Jan 2028 Nashville
Me and my husband popped in to Hayes on a whim just to get an idea of when to book my 40th birthday trip Jan 2028. We didn't expect to be told we could do it now. Donna was very informative, polite and helpful. Because of this we went back later and booked it. We booked a 5 night trip to Nashville and can't wait. What makes it even better is that we haven't got to worry about paying for it in one lump sum. The direct debit option is great to spread the cost and has put my mind at ease knowing it's booked and being paid for.
My husband is 50 the year after so we will definitely be booking his USA trip with Donna at Hayes next year, spreading the cost again over 2 years.
Cant wait 😬
February 28, 2026
Reply from Hays Travel - Rayleigh
Thank you so much Emma for the lovely review that you left. I really do appreciate it and it was a pleasure to book your holiday for your 40th Birthday. It will be so special for you all.
Thank you for booking with me.
Thanks again
Donna :)
The staff were friendly professional…
The staff were friendly professional and knowledgeable all together a great experience.
Would recommend.
February 28, 2026
Reply from Hays Travel - Rayleigh
Thankyou for your lovely review! - Caitlin :)
Reply from Hays Travel - Rayleigh
Hi Mr Dyson thanks for your lovely review, Kind regards Helen :)
Zoe Blackman was very helpful
Zoe Blackman was very helpful, kind and patient in helping me to find a holiday for my family.
It’s the first time I’ve used a travel agent for 20 years and would use Hays again.
February 25, 2026
Reply from Hays Travel - Rayleigh
Thank you for your kind review and hope you have a lovely holdiay , Zoe
Excellent, trouble-free service
The agent was extremely helpful and satisfied all my requirements. I had various questions and these were all answered efficiently and I was completely happy with the service provided.
February 20, 2026
Reply from Hays Travel - Rayleigh
Thank you so much for the fab review. I hope you have a great holiday. Sam.
Great service
Sam was very helpful and found the holiday we were looking for. Great service from a fantastic member of staff. We will certainly use her services to book our next holiday.
February 26, 2026
Reply from Hays Travel - Rayleigh
Thank you so much for a fab 5* review. I hope you have a lovely holiday. Sam :)
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review. It was a pleasure to book your holiday and I hope you all have a wonderful holiday in Majorca. Many Thanks Donna
Reply from Hays Travel - Rayleigh
Thank you for your kind & positive review :)
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