Hays Travel - Rebecca Hanson Reviews 

79
TrustScore 5 out of 5

4.8

Personal Travel Consultant - Rebecca Hanson, NE27 Backworth, GB


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Rated 5 out of 5 stars

Rebecca has handled our bookings now for a number of years and always goes above and beyond. Always on the end of a phone to answer any questions and deals quickly with queries and bookings. Would hig... See more

Company replied

Rated 5 out of 5 stars

Short notice trip to New York with my 91 year old mum! Contacted Rebecca, she sent a few flight and hotel options. Once we had decided all was booked within minutes. Flights were great and hotel w... See more

Company replied

Rated 5 out of 5 stars

Rebecca was fabulous as always. Very helpful, offering good advice and very efficient with everything. I always feel that I am in safe hands with Rebecca, she is a professional with many years experie... See more

Company replied

Rated 5 out of 5 stars

It's always great booking directly with Hays travel through Rebecca. You get a great price and a friendly personalised service that you don't get when you book online. You also know that she will be t... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant - Rebecca Hanson, NE27, Backworth, United Kingdom

  • 0191 6540039

4.8

Excellent

TrustScore 5 out of 5

79 reviews

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4.8

All reviews

(79)

123,616 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Rebecca has handled our bookings now for a number of years and always goes above and beyond. Always on the end of a phone to answer any questions and deals quickly with queries and bookings. Would highly recommend her. ⭐

July 21, 2026
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Reply from Hays Travel - Rebecca Hanson

Thank Lynn . It means so much you keep coming back to me to book . xxx

Rated 5 out of 5 stars

Rebecca was very helpful and efficient

Rebecca-Quick response, listened to my requirements, made helpful suggestions, took all the hassle out of putting our holiday together.

July 23, 2026
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Reply from Hays Travel - Rebecca Hanson

Thank you so much for the lovely review Jean . It was my pleasure to help you book your next Holiday . xx

Rated 5 out of 5 stars

The time and effort that Rebecca Hanson…

The time and effort that Rebecca Hanson put in to finding me the holiday of a life time was excrptional

July 5, 2026
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Reply from Hays Travel - Rebecca Hanson

Thank you for the lovely review. It was my pleasure helping you find the perfect holiday for you all. You will all have an amazing time I'm sure in pure paradise . Thank you for booking with me xxx

Rated 5 out of 5 stars

Deal with a real person

Rebecca was fabulous as always. Very helpful, offering good advice and very efficient with everything. I always feel that I am in safe hands with Rebecca, she is a professional with many years experience. The human touch is so valuable - speak to a real person!!

June 10, 2026
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Reply from Hays Travel - Rebecca Hanson

Thank you Julie.
So Glad I could be of service for your Lovely Family once again . Thank you for Booking with me again. It means so much xxx

Rated 5 out of 5 stars

Quick easy great service.

It's always great booking directly with Hays travel through Rebecca. You get a great price and a friendly personalised service that you don't get when you book online. You also know that she will be there if anything does go wrong.

June 13, 2026
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Reply from Hays Travel - Rebecca Hanson

Thank you so much for the lovely review it means a lot. I will be here for you if you need me , always . xx

Rated 5 out of 5 stars

Short notice trip to NYC with 91 yr old mum!!

Short notice trip to New York with my 91 year old mum!
Contacted Rebecca, she sent a few flight and hotel options.
Once we had decided all was booked within minutes.
Flights were great and hotel was perfectly located for our needs...near to an accessible subway and near my son's bar...Central Park Tavern 👍
Thanks Rebecca, great memories made ❤️

April 15, 2026
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Reply from Hays Travel - Rebecca Hanson

Thank you so much for booking this special trip with me . So Glad I could be a tiny part in getting your mum over to NY to see TM to make more memories. xxx

Rated 5 out of 5 stars

Booked with Rebecca from Hays travel

Booked with Rebecca from Hays travel. Excellent experience from start to finish. Sent an enquiry and Rebecca came back with suggestions straightaway. Rebecca is extremely knowledgeable and takes the time to understand your requirements and make the appropriate suggestions. Whole trip was booked very quickly with Rebecca. I would have no hesitation in booking with Rebecca again and recommending Hays Travel

April 18, 2026
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Reply from Hays Travel - Rebecca Hanson

Thank you so much for this lovely review. It was my pleasure in booking your special holiday xx

Rated 5 out of 5 stars

Wonderful

Very easy, helpful and quick responses. Got us what we wanted when we wanted.

March 25, 2026
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Reply from Hays Travel - Rebecca Hanson

Thank you so much for the lovely review. It was my pleasure to help you get booked xx

Rated 5 out of 5 stars

Rebecca Hanson is amazing

Rebecca Hanson is amazing. Quick to respond, finds us the best and most amazing options. Won’t use anyone else to book our holidays!

January 30, 2026
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Reply from Hays Travel - Rebecca Hanson

Thank you so much Amanda . Always a pleasure booking your Holidays. Thank you so much for booking with me once again xxx

Rated 5 out of 5 stars

Brilliant

Brilliant, thank you Rebecca very good service as always 😀

February 3, 2026
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Reply from Hays Travel - Rebecca Hanson

Thank you so much for booking with me again. It means so much that customers come back to me time after time. I'm here if you need me for anything at any time ( Apart from after 10pm when I need my beauty sleep ha ha xx)

Rated 5 out of 5 stars

Wonderful experience!

I found Rebecca extremely helpful in choosing my holiday I gave my budget and destinations to her and she came back with a full range of options. I didn’t feel rushed or pressured into choosing which one. Once we decided it was so quick and easy to book I would definitely recommend Rebecca and Hays travel to organise your well earned break away.

January 8, 2026
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Reply from Hays Travel - Rebecca Hanson

Thank you so much for the Fab review. It was my pleasure to be able to get you all booked on your well deserved Holiday. Thank you for booking with me xxx

Rated 5 out of 5 stars

Perfect way to book a holiday

Booked another holiday through Rebecca; nowhere else can you message someone at 7pm at night and by 7.30pm a trip to the Maldives is booked! No holding on the phone in a queue waiting for an operator, with Rebecca you get to chat to someone who goes above and beyond, and if she doesn’t know the answer to a question will find out and get back to you. 5🌟 service with the security of the Hays guarantee . Thanks again Rebecca.

November 22, 2025
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Reply from Hays Travel - Rebecca Hanson

What a lovely review. Thank you so much . It means so much to have you as one my most loyal customers . I'm always here if you need me xxx

Rated 5 out of 5 stars

Booking with Hayes Travel

Rebecca Hanson booked our holiday. Stress free as usual. Very helpful and knowledgeable and can be trusted which is very important.

November 15, 2025
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Reply from Hays Travel - Rebecca Hanson

Cheers mate . So glad your coming to Egypt to play out again ( I'll bring the Uno and Pigs ). Cant wait to see you both again. Love ya lots xxx

Rated 5 out of 5 stars

Great as always

Rebecca always makes the process easy and gives good advice to make sure we get the best from our holiday. She has booked some fabulous holidays for us and they always exceed our expectations

September 21, 2025
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Reply from Hays Travel - Rebecca Hanson

It was my pleasure to help you get all booked up again. I'm so glad I could help once more. Your Custom means the world to me xx

Rated 5 out of 5 stars

Rebecca is always super helpful

Rebecca is always super helpful, responds really quickly to any queries and gives us lots of options. She helps to make booking a holiday really easy!

July 17, 2025
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Reply from Hays Travel - Rebecca Hanson

Thank you for the lovely review. It was my pleasure booking you again xx

Rated 5 out of 5 stars

Experienced and caring Service!

This is at least the 6th time I have booked with Rebecca! Just shows I can’t remember how many times I’ve booked as always had amazing and caring service! Not just booked our holiday but ensured we got the RIGHT holiday for our needs! Thank you xxx

July 14, 2025
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Reply from Hays Travel - Rebecca Hanson

Thank you so much for the kind words! Im genuinely happy to hear you've had great experiences with me. It's comments like yours that keep me going. Thanks for all the support xx

Rated 5 out of 5 stars

Really great communication and very…

Really great communication and very helpful and knowledgeable. We go away Alot and will definitely use your consultant Rebecca for future bookings

July 1, 2025
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Reply from Hays Travel - Rebecca Hanson

Thank you so much for the lovely review. It was my pleasure to help book your holiday xx

Rated 5 out of 5 stars

Rebecca was able to book our holiday…

Rebecca was able to book our holiday and ensure that all of our requests were catered for! This was a much simpler way to book a holiday and we will definitely use Rebecca again.

May 28, 2025
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Reply from Hays Travel - Rebecca Hanson

Thank you for the lovely review . I'm here when you need me and thank you for booking with me xx

Rated 5 out of 5 stars

Rebeccas efficiency …

Rebecca was extremely helpful and replied very quickly with my questions of which there were many

April 17, 2025
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Reply from Hays Travel - Rebecca Hanson

Thank you so much for booking with me xx

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