Rebecca from Hays is the reason we keep coming back to book our holiday. Nothing is too much trouble, really friendly, helpful and knowledgeable
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I found Rebecca extremely helpful in choosing my holiday I gave my budget and destinations to her and she came back with a full range of options. I didn’t feel rushed or pressured into choosing which... See more
Company replied
Short notice trip to New York with my 91 year old mum! Contacted Rebecca, she sent a few flight and hotel options. Once we had decided all was booked within minutes. Flights were great and hotel w... See more
Company replied
Booked another holiday through Rebecca; nowhere else can you message someone at 7pm at night and by 7.30pm a trip to the Maldives is booked! No holding on the phone in a queue waiting for an operator,... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant - Rebecca Hanson, NE27, Backworth, United Kingdom
- 0191 6540039
4.8
Excellent
80 reviews
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Rebeccas efficiency …
Rebecca was extremely helpful and replied very quickly with my questions of which there were many
April 17, 2025
Reply from Hays Travel - Rebecca Hanson
Thank you so much for booking with me xx
Rebecca was very helpful
Rebecca was very helpful. I have booked with her beforeand felt confident to do so again. She didn't dissapoint. My family are all happy and so am I. Thank you. Xx
April 12, 2025
Reply from Hays Travel - Rebecca Hanson
Thank you for the lovely review . I'm so glad I could help book your family holiday again. xx
Asked for a holiday
Asked for a holiday, options were sent. Choose my option and the booking process was really easy and hassle free. Rebecca I have booked with in the past so peace of mind known she's there to help and answer ay questions or problems.
March 23, 2025
Reply from Hays Travel - Rebecca Hanson
What a lovely review. Thank you so much and thank you for booking with me once again xxx
Amazing Rebecca Hanson
This is my third booking with Hays Travel Agent Rebecca Hanson. Such Excellent service. Anything & everything plus more was never an issue. The messages were very friendly which made the booking a very pleasant experience. Thank you again Rebecca for your expertise in booking our holiday.
March 18, 2025
Reply from Hays Travel - Rebecca Hanson
Thank you so much for the lovely review. It means so much when customers return to book with me . Thank you for choosing me again . xxxxx
Long haul flights
From start to finish I couldn't praise Rebecca anymore. She was friendly, efficient, helpful and couldn't do more to help in the booking. She was on hand to answer questions when needed and made the whole process so easy. I would recommend her to anyone and will certainly book with her again.
March 11, 2025
Reply from Hays Travel - Rebecca Hanson
Thank you so much for the Lovely review. It was my pleasure to book your Flight of a lifetime. Im very jealous ha ha . Glad you was happy with my service and I look forward to booking you again very soon xx
Reply from Hays Travel - Rebecca Hanson
Thanks so much for taking the time to leave me a 5-star rating – it's much appreciated!” xx
Absolutely fabulous nothing was to much trouble for Rebecca
Absolutely fabulous nothing was too much trouble
February 13, 2025
Reply from Hays Travel - Rebecca Hanson
Thank you for taking the time to share your positive experience, .I am dedicated to providing the best service, and your feedback motivates me." "I am overjoyed by your review!. Thank you so much xx
Rebecca was a delight to deal with snd…
Rebecca was a delight to deal with snd extremely helpful.
January 30, 2025
Reply from Hays Travel - Rebecca Hanson
Thank you so much for the lovely review . It means so much to me xx
Rebecca At Hayes
Rebecca has been fantastic for us and nothing is to much trouble.
Always promptly reply's with all help we need....
Would thoroughly recommend Rebecca
January 30, 2025
Reply from Hays Travel - Rebecca Hanson
“Thanks so much for taking the time to leave me a 5-star rating – it’s much appreciated!” xxx
Always use Rebecca for our holidays
Always use Rebecca for our holidays. She is always helpful and gets us great deals each year. Wouldn’t use anyone else.
January 8, 2025
Reply from Hays Travel - Rebecca Hanson
I truly appreciate your continuous support and trust in me. Your 5-star review brightens my day and serves as a constant reminder of why I love what I do.xx
Reply from Hays Travel - Rebecca Hanson
Thank you so much , it’s much appreciated xxx
Rebecca is amazing
Rebecca is amazing. Prompt, professional and always gets fantastic deals !
November 14, 2024
Reply from Hays Travel - Rebecca Hanson
I sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives me, and I can’t wait to welcome you back for another outstanding experience.xx
The holiday was booked very quickly and…
The holiday was booked very quickly and easily with no issues whatsoever.
November 15, 2024
Reply from Hays Travel - Rebecca Hanson
Thank you so much for the lovely review . xx
Reply from Hays Travel - Rebecca Hanson
Thanks so much for taking the time to leave me a 5-star rating – it’s much appreciated xxx
Rebecca is just AmAzing
Rebecca is just AmAzing, always delivers the best service, knows my wishes, needs and my holiday requirements ❤️ nothing is ever too much trouble.
September 4, 2024
Reply from Hays Travel - Rebecca Hanson
"Your feedback brightened my day! I am delighted you loved my Service. I look forward to booking you again."xxxx
Great service
Great service. Message Rebecca and 30 minutes later we had booked our holiday.
Thank you
June 29, 2024
Reply from Hays Travel - Rebecca Hanson
Thank you so much for the lovely review xxx
Reply from Hays Travel - Rebecca Hanson
Thank you so much. xxx
Amazing service from Rebecca
Amazing service from Rebecca! She really can’t do enough for her customers. Got two holidays booked through her this year and can’t wait!
April 11, 2024
Reply from Hays Travel - Rebecca Hanson
I truly appreciate your continuous support and trust in me. Your 5-star review brightens my day and serves as a constant reminder of why I love what I do. xxx
Reply from Hays Travel - Rebecca Hanson
Thank you so much . It means so much xx
Rebecca made the whole experience…
Rebecca made the whole experience enjoyable. She took all the stress and worry I normally have when booking my family holiday. This is the first time we have booked through Rebecca but it most certainly won't be the last! This will be a yearly arrangement. 5 stars isn't enough. She is so professional, polite, and precise. Can't thank Rebecca enough.
February 16, 2024
Reply from Hays Travel - Rebecca Hanson
Thank you for taking the time to leave me a 5-star review. Im so glad to hear that you were satisfied with my service.I am committed to delivering high-quality service, and your feedback is a great encouragement to me. xxx
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