Love this team. That's why we keep returning. They are so helpful with our australian trip which kept changing. A big thank you to Sarah, Sophie and Debbie for keeping us upto date and helped wit... See more
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Sophie was exceedingly helpful and supportive and came up with lots of solutions. We went in with what we thought would be a challenging request but came out after a very pleasant session with the wh... See more
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Sarah was so lovely. My friend and I had a list of criteria for our holiday and she patiently answered all our questions. Very pleasant and very professional. She found us the perfect holiday .
Company replied
I was totally impressed with the service I was given. There was lots of communication of what I was looking for my requirements and needs.i wasn’t rushed or pressured in any way the staff members who... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
68 High Street, TS10 3DD, Redcar, United Kingdom
- 01642 918977
5.0
Excellent
1K reviews
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The staff are always very pleasant
The staff are always very pleasant, helpful and efficient.
July 7, 2026
Reply from Hays Travel - Redcar
Thank you for your wonderful review! We're so pleased to hear that you found our staff to be pleasant, helpful, and efficient. Your kind words mean a great deal to the team, and we look forward to welcoming you again soon :)
Very helpful staff
July 9, 2026
Reply from Hays Travel - Redcar
Thank you so much for your lovely review, I hope you have a fantastic holiday! Deb :)
Brilliant as always
July 8, 2026
Reply from Hays Travel - Redcar
Thanks Mr T always a pleasure to look after you & maggie, 20 years plus and counting 🥰, Louise xx
Louise is amazing at Redcar
Louise is amazing at Redcar. Friendly and interested in us. Such a lovely lady. She makes booking a holiday a very pleasurable experience. Always feel that we are in safe hands when we visit the store. Recommend very highly.
July 7, 2026
Reply from Hays Travel - Redcar
Thank you so much for this 😊
It’s always a pleasure helping you plan your holidays, and I’m so glad you all enjoy coming into the branch, for me it's not just about the holiday it's the inspiring discussions we have too, we always put the world to rights 😂
Your lovely words really mean a lot, thank you for that and thank you Booking, I can't wait to help you plan your next adventure!
Louise 🌴✈️💙
Reply from Hays Travel - Redcar
Thank you for your kind words! We're so pleased to hear the team consistently deliver a 5-star service. We really appreciate your support and look forward to seeing you again soon! :)
The young lady that served us was very…
The young lady that served us was very helpful, nothing was too much trouble, will definitely use Hays again.
July 6, 2026
Reply from Hays Travel - Redcar
Thank you for coming in to see us Carole! It was a pleasure to help you get your trip to London sorted. Thank you also for taking the time to leave us your feedback, it's always appreciated :)
Ellie was fantastic
Ellie was fantastic. I always use Hays to book my holidays and they have never let me down. Ellie has been my advisor a few times now and she's great.
July 3, 2026
Reply from Hays Travel - Redcar
Hi Janet thank you so much for you lovely feedback it is always a pleasure booking your holidays and looking forward to helping you with plenty more in the future, Many Thanks Ellie
It was just so easy to book the holiday…
It was just so easy to book the holiday as Ellie the rep was so easy to deal with
July 1, 2026
Reply from Hays Travel - Redcar
I am so happy I was able to help get this booked to get this booked! Congratulation on your house and to add to excitement you have a holiday to look forward to! Have the best time, Ellie :)
Great service & advice
We were unsure of the hotels in a resort which would be suitable for our needs. We were given the time and advice needed to book a holiday that we’re looking forward to.
Thank you to both Sophie & Debbie- 2 holidays booked in 2 days!
July 2, 2026
Reply from Hays Travel - Redcar
Thank you so much for your great review, I hope you have the most fantastic time on your holiday I am very jealous! Thank you again Deb & Sophie:)
Santorini.... 🙂
The 2 young ladies were great, couldn't do enough to help. They answered all my questions, gave me lots of information and offers, the overall experience fantastic/brilliant.
Many thanks lan. H & Linda. H.. 😘
July 1, 2026
Reply from Hays Travel - Redcar
Ian,
Thank you so much for your wonderful review! We are delighted to hear that you had such a brilliant experience with us. We appreciate your kind words. Sarah :)
Staff at Hays Travel in Redcar are…
Staff at Hays Travel in Redcar are always helpful,
Looking for best options on your holiday choices.
Louise took time to check for best flight times and available dates .
July 1, 2026
Reply from Hays Travel - Redcar
We're so pleased to hear about your positive experience and appreciate your kind words. We are glad we could assist you in finding the best options for your holiday to Majorca ! Thank you for taking the time to leave such lovely feedback for us :) Louise
They took the time to ensure we got the…
They took the time to ensure we got the holiday we wanted, never felt rushed and were willing to search all options to get it right
June 29, 2026
Reply from Hays Travel - Redcar
I am pleased to hear that I was able to find you the perfect holiday. You feedback is much appreciated and it so nice to hear, I hope you have a beautiful time in Kefalonia! Sarah :)
Very efficient service
Very efficient service. Very knowledgeable travel advisor. Unrushed atmosphere
June 30, 2026
Reply from Hays Travel - Redcar
Thank you so much for popping in to branch to book, I am so happy was able to help and I really appreciate you lovely review. Have a wonderful time on cruise, very jealous! Louise :)
Great service help
June 30, 2026
Reply from Hays Travel - Redcar
Thank you so much for your for your lovely review I hope you have an amazing time your last minute trip to Turkey! Ellie :)
It was Teresa who booked
It was Teresa who booked, not Robert. Very pleased as usual with friendly efficient staff at Hays Travel. Definitely recommend Hays Travel
June 21, 2026
Reply from Hays Travel - Redcar
We are so pleased to hear that Sarah provided such friendly and efficient service. We appreciate your recommendation and look forward to assisting you again soon, thank you for taking the time to leave such fab feedback :)
Reply from Hays Travel - Redcar
Thank you for coming to us to book your lovely Menorca holiday! It was a pleasure to see you both and get your holiday booked, thank you for taking the time to leave us feedback we always appreciate it :)
Reply from Hays Travel - Redcar
It was a pleasure to get your trip sorted for you Celia! Thank you once again for booking with us here in the Redcar branch. We all hope you have a wonderful time exploring Canada :) Louise
With a smile I booked another holiday …
With a smile I booked another holiday only with hays travel
June 21, 2026
Reply from Hays Travel - Redcar
It's brill to hear we've made you smile again Yvonne! Thanks for choosing us to book your cruise, we're sure it'll be a fabulous time for the two of you! Thanks for making the time to leave us a review, it always means a lot :) Louise
I could have booked online but when I…
I could have booked online but when I go to a new destination I like to pop into Hays as the staff are so helpful and knowledgeable. Sarah matched the price we had seen online so that made it even better.
June 26, 2026
Reply from Hays Travel - Redcar
Hi Stephanie
Thank you so much for your lovely review and its always a pleasure helping you with your holidays, look forward to helping you with many more in the future :)
Many Thanks Sarah x
Quick and Easy to book
Ellie who booked our holiday for us and also booked our last holiday for us is a lovely helpful young lady and nothing is too much trouble for her.
June 23, 2026
Reply from Hays Travel - Redcar
Thank you so much for your kind words! We're so pleased to hear that Ellie made booking your holiday quick and easy. She'll be delighted to know her helpfulness and dedication made such a positive impression. We really appreciate your continued trust in us and hope you have an amazing holiday. We look forward to helping you plan your next one!
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