Love this team. That's why we keep returning. They are so helpful with our australian trip which kept changing. A big thank you to Sarah, Sophie and Debbie for keeping us upto date and helped wit... See more
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See what reviewers are saying
Sophie was exceedingly helpful and supportive and came up with lots of solutions. We went in with what we thought would be a challenging request but came out after a very pleasant session with the wh... See more
Company replied
Sarah was so lovely. My friend and I had a list of criteria for our holiday and she patiently answered all our questions. Very pleasant and very professional. She found us the perfect holiday .
Company replied
I was totally impressed with the service I was given. There was lots of communication of what I was looking for my requirements and needs.i wasn’t rushed or pressured in any way the staff members who... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
68 High Street, TS10 3DD, Redcar, United Kingdom
- 01642 918977
5.0
Excellent
1K reviews
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Reply from Hays Travel - Redcar
Thank you so much for your lovely review! We're delighted to hear you've had another great experience with us. We really appreciate your continued support and look forward to seeing you again soon!
Sarah was absolutely awesome helping…
Sarah was absolutely awesome helping from start to finish finding and booking the holiday
June 24, 2026
Reply from Hays Travel - Redcar
Thank you for your kind review! We're delighted to hear that Sarah provided such awesome service from start to finish. Helping our customers find and book the perfect holiday is what we strive for, and it's great to know Sarah made the process smooth and enjoyable for you :)
Reply from Hays Travel - Redcar
Thank you for your review! 🌴☀️ We’re delighted you’ve found the perfect Caribbean destination for Christmas. Now the countdown begins!! :)
Reply from Hays Travel - Redcar
Thank you for your kind review! We're delighted to hear you found our service helpful. We appreciate your feedback and look forward to helping you again in the future :)
Debbie was great and sorted out our…
Debbie was great and sorted out our cruise for next year. Great service, friendly snd knowledgeable.
June 23, 2026
Reply from Hays Travel - Redcar
Thank you for your lovely review! We're so pleased to hear Debbie helped you find the perfect cruise for next year. We'll be sure to pass on your kind words...she'll be delighted to know her friendly and knowledgeable service made a difference. Have a fantastic trip when the time comes! :)
We always get a good reception when we…
We always get a good reception when we step into hays travel Deborah was as polite as she always is and no problem booking our holiday 👍
June 14, 2026
Reply from Hays Travel - Redcar
Thank you for coming to us again to get your holiday booked! It's always lovely to see you both, thank you so much for taking the time to leave a review! :) Debbie
Reply from Hays Travel - Redcar
Thanks for taking the time to leave us a review, Kevin! It was a pleasure to help get your holiday to Greece booked :) Chloe
The young lady who attended to me was…
The young lady who attended to me was very knowledgeable helpful and very pleasant. The times I've used Hays travel I've always had 5 star service and will always try to use my Redcar shop in the future. Thanks again for such a pleasant and professional experience.
June 20, 2026
Reply from Hays Travel - Redcar
Thank you so much for popping in to store to book, I am so happy I was able to help get this booked. Thank you so much for your lovely review, have the best time in benidorm! Ellie :)
Brilliant
Our experience with Deborah at Hays was, as always, brilliant. She is knowledgeable and answers all our questions with patience.
June 20, 2026
Reply from Hays Travel - Redcar
We're so pleased you had a brilliant experience with us booking your cruise. We appreciate your kind words and are glad we could help. Thank you for choosing Hays :)
Great staff
The staff in hays travel are all ways helpfull,we wouldn't book any where else
June 11, 2026
Reply from Hays Travel - Redcar
Hi Trevor! It was an absolute pleasure helping to get your cruise booked and I'm so glad you were happy with our service here at Hays Redcar! We always appreciate you taking time out of you days to leave us such a lovely review :) Ellie
Reply from Hays Travel - Redcar
Thank you for taking the time to leave such a lovely review, I hope you have an amazing time on your cruise exploring! Sarah :)
Been wanting to go to Bulgaria for…great holiday booking experience
Been wanting to go to Bulgaria for year's. We were booked to go 2 year's ago but through ill health had to cancel. Yesterday My daughter & myself went in to Hayes travel. Got a fabulous welcome from a lady called Ellie. She was fantastic. She got us a holiday with the needs that I requested. Can't thank her enough for her time & patience. So looking forward to our holiday. ( Mr's Olive Davies )
June 15, 2026
Reply from Hays Travel - Redcar
Thank you so much Olive, for your kind words I am more then happy for use that you are finally able to go to Bulgaria! I hope you have an amazing time with your daughter and husband. The countdown is on and I hope you have a fantastic holdiay!
Staff were superb all ques5ions raised…
Staff were superb all ques5ions raised were answered a wonderful experience from start to finish
June 16, 2026
Reply from Hays Travel - Redcar
Thanks for coming in to see us! It was an absolute pleasure to get your trip to Thailand booked and we appreciate you taking the time to leave us such a lovely review :) Louise
Reply from Hays Travel - Redcar
Thank you for taking the time to leave us a review! We're so glad we could get your holiday to Malta sorted :) Ellie
Hayes Travel Wonderful
Great holiday travel agents to deal with, found everything we wanted, dealt with Louise great representative as are all the other staff, great team.
June 14, 2026
Reply from Hays Travel - Redcar
Thanks for choosing to book with us and for taking the time to leave a review. It was a pleasure to get your holiday to Majorca sorted :) Louise
The girls where helpful
The girls where helpful, and wee booked a holiday.
Negative -, the coffee machine bead broke, and it was very warm in the shop
June 14, 2026
Reply from Hays Travel - Redcar
Thank you for your feedback. We're glad our team was helpful with your holiday booking. We hope you have a lovely time in Prague :)
All the staff at the Redcar store are…
All the staff at the Redcar store are absolutely amazing always ready to help and do the best they can for you very happy and will always go back thank you 👍🏻
June 6, 2026
Reply from Hays Travel - Redcar
Thanks for leaving us such a lovey review! It was a pleasure to help get your holiday to Turkey sorted :) Thanks for booking! Sophie
Very quick and efficient service
Very quick and efficient service, really helpful with any questions
June 12, 2026
Reply from Hays Travel - Redcar
Thanks for choosing to book with us and for taking the time to leave a review. It was a pleasure to get your holiday to Majorca sorted :) Chloe
Good service as always
June 9, 2026
Reply from Hays Travel - Redcar
Thanks for you feedback, Susan - we always appreciate it! :)
Reply from Hays Travel - Redcar
Thank you for your kind words! We really appreciate your continued support and look forward to helping you again in the future :)
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