Love this team. That's why we keep returning. They are so helpful with our australian trip which kept changing. A big thank you to Sarah, Sophie and Debbie for keeping us upto date and helped wit... See more
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See what reviewers are saying
Sophie was exceedingly helpful and supportive and came up with lots of solutions. We went in with what we thought would be a challenging request but came out after a very pleasant session with the wh... See more
Company replied
Sarah was so lovely. My friend and I had a list of criteria for our holiday and she patiently answered all our questions. Very pleasant and very professional. She found us the perfect holiday .
Company replied
I was totally impressed with the service I was given. There was lots of communication of what I was looking for my requirements and needs.i wasn’t rushed or pressured in any way the staff members who... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
68 High Street, TS10 3DD, Redcar, United Kingdom
- 01642 918977
5.0
Excellent
1K reviews
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Good service as always
June 9, 2026
Reply from Hays Travel - Redcar
Thanks for you feedback, Susan - we always appreciate it! :)
Reply from Hays Travel - Redcar
Thank you for your kind words! We really appreciate your continued support and look forward to helping you again in the future :)
Just walking in the shop you are met…
Just walking in the shop you are met with smiles from the staff .They are very friendly and helpful with any type of holiday you are booking.
June 6, 2026
Reply from Hays Travel - Redcar
Thank you for your lovely review! We're delighted to hear our team made you feel welcome and helped make your holiday booking experience enjoyable. We look forward to seeing you again soon :)
Great team you have in the Redcar…
Great team you have in the Redcar agency, very knowledgeable and professional.
Thanks
May 19, 2026
Reply from Hays Travel - Redcar
Thank you for your kind words! We're so pleased to hear you had a great experience with our Redcar team. Your feedback means a lot, and we'll be sure to pass on your kind words to the team. We look forward to helping you again soon! :)
Member of staff very pleasant polite…
Member of staff very pleasant polite and helpful with booking. Thank you
June 5, 2026
Reply from Hays Travel - Redcar
Hi Paul
We are so glad our team could assist you with your booking. We appreciate your kind words.
Kind Regards
Hays Travel Redcar :)
What a great service by the team in Redcar…
What a great service by the team in Redcar always friendly, patient and willing to find the right deal without any hesitation. From messaging on messenger to face to face dealings the team, Sophie and Ellie were amazing thank you so much, highly recommended 😀
June 5, 2026
Reply from Hays Travel - Redcar
Mr Iain Turner,
We are so pleased to hear our team provided such a friendly and patient service. Thank you for your wonderful feedback and recommendation!
Kind Regards
Hays Travel
Friendly, efficient and knowledgeable staff
Friendly, efficient and knowledgeable staff. Spent time with us to sort our holiday requirements very quickly.
June 4, 2026
Reply from Hays Travel - Redcar
Thank for you choosing to book your trip with us and thank you for your fab review :) We hope you have a wonderful holiday!
Well done Ellie
Well done Ellie.
My wife and I came in looking for a 5 day last minute break in the sun. After checking loads of holidays for us she came up with a great holiday to Kos. Booked yesterday and off in the morning.
Thanks again.
To all the holidaymakers - Please use your local store if you can...If you don't use we'll lose it.
June 2, 2026
Reply from Hays Travel - Redcar
Thank you so much for your lovely review!
We're delighted we could help you find the perfect last-minute sunshine getaway to Kos. It was a pleasure assisting you and your wife, and we're so pleased we found a holiday that suited what you were looking for.
We hope you both have a fantastic holiday and make some wonderful memories. We look forward to helping you plan your next trip when you return!
Thanks, Ellie :)
Great service…again!
June 3, 2026
Reply from Hays Travel - Redcar
Thank you for your wonderful review! We're delighted to hear you've had another great experience with us. Your continued support means a lot, and we look forward to helping you again in the future :)
Reply from Hays Travel - Redcar
Thank you for your kind review. We appreciate your feedback and look forward to helping you again in the future :)
I've used Hays a lot of times to book…
I've used Hays a lot of times to book our holidays, and i trust them.
Ellie was very helpful finding a hotel with breakfast included and also within walking distance of the beach, shops and local bars. We can't wait to go.
March 26, 2026
Reply from Hays Travel - Redcar
Thank you so much for your lovely review! We're delighted to hear you've continued to trust Hays with your holidays. Ellie will be thrilled to know she helped find the perfect hotel for you, with all the right touches to make your trip special. We hope you have an amazing holiday and create lots of wonderful memories!
Staff Chloe
May 21, 2026
Reply from Hays Travel - Redcar
Thank you for leaving us 5 stars! Wishing you a lovely holiday :) Chloe
Reply from Hays Travel - Redcar
We appreciate your kind words. We are glad we could help.
Kind Regards
Hays Travel
Reply from Hays Travel - Redcar
Thank you for such a lovely review :)
Great customer service Ellie
Great customer service Ellie. Was so lovely. Couldn’t do enough for us. It was a pleasure going into redcar. To book our holiday thank you Ellie
May 23, 2026
Reply from Hays Travel - Redcar
Thank you for your wonderful review! We are so pleased to hear you had such a positive experience. We appreciate your kind words.
Kind helpful service brilliant money exchange and insurance
Kind helpful service brilliant
May 22, 2026
Reply from Hays Travel - Redcar
Thank you so much for your lovely review,
I am are delighted you had a brilliant experience. I appreciate your kind words. Ellie :)
Sophie was very helpful in helping us…
Sophie was very helpful in helping us find our holiday to Portugal cannot fault the service. Hays travel in Redcar provide a brilliant service
May 12, 2026
Reply from Hays Travel - Redcar
We're so glad we could help you find your holiday! Thank you for your wonderful feedback about our service.
Very lovely staff
May 17, 2026
Reply from Hays Travel - Redcar
Thank you so much for your kind words and I hope you have a lovely time visiting your friends. Thank you Ellie :)
The team at Hays Redcar are extremely…
The team at Hays Redcar are extremely friendly and the service is excellent, they are always ready to give you a helpful advice and guidance with all aspects of your holiday. Nothing is too much trouble for them as they give an extremely friendly service.
May 10, 2026
Reply from Hays Travel - Redcar
I hope you had a lovely time on your cruise Paul I appreciate your kind words about our team. I am so happy to hear we could provide excellent service and helpful advice for your holiday.
Thank you Ellie :)
First class friendly service as always.
May 17, 2026
Reply from Hays Travel - Redcar
Thank you Steve for review. We appreciate your kind words! I hope you have a great holiday.
Thank you Chloe
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