Love this team. That's why we keep returning. They are so helpful with our australian trip which kept changing. A big thank you to Sarah, Sophie and Debbie for keeping us upto date and helped wit... See more
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Sophie was exceedingly helpful and supportive and came up with lots of solutions. We went in with what we thought would be a challenging request but came out after a very pleasant session with the wh... See more
Company replied
Sarah was so lovely. My friend and I had a list of criteria for our holiday and she patiently answered all our questions. Very pleasant and very professional. She found us the perfect holiday .
Company replied
I was totally impressed with the service I was given. There was lots of communication of what I was looking for my requirements and needs.i wasn’t rushed or pressured in any way the staff members who... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
68 High Street, TS10 3DD, Redcar, United Kingdom
- 01642 918977
5.0
Excellent
1K reviews
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Sophie was super helpful and thorough…
Sophie was super helpful and thorough with our holiday search. Felt really well looked after in Hays Redcar
May 6, 2026
Reply from Hays Travel - Redcar
Hi Charlotte, thank you for leaving us such a lovely review. Many Thanks, Sophie
Extremely helpful staff member..
May 6, 2026
Reply from Hays Travel - Redcar
Thank you for your kind words. Hope you have a lovely time in Cyprus :) Chloe
Cannot fault them
Helpful and knowledgeable Sophie was able to reassure us about booking a holiday despite the hype about jet fuel shortages.
She took the time to compare two holiday operators and spoke about the positive and negative of each.
As Sophie had visited Krakow she was able to provide us with useful information about our destination.
Everything was done quickly and efficiently.
Used Hayes travel many times and am never disappointed with the service.
May 9, 2026
Reply from Hays Travel - Redcar
Thank you for your lovely review and for choosing Hays Travel again. We’re so pleased Sophie was able to reassure you and help you find the right holiday to Krakow. Her first-hand experience and honest advice really do make a difference. We’ll be sure to pass on your kind words to her. We look forward to helping you plan your next trip!
Extremely helpful & friendly staff
Extremely helpful & friendly staff, Debbie who i saw is very knowledgeable. Can't fault this store.
May 10, 2026
Reply from Hays Travel - Redcar
Thankyou so much for your lovely comments, so pleased Debbie was able to get your holiday booked to Jamaica! :)
Excellent service as always
Always booked with Hayes travel in Redcar, the staff can't do enough for you, excellent service and extremely helpful. All the staff at Redcar branch are all amazing and very friendly.
May 9, 2026
Reply from Hays Travel - Redcar
Thank you so much for your lovely review! We’re delighted to hear you always receive excellent service from our Redcar team. Your kind words mean a lot, and we’ll be sure to pass them on to the staff 😊
Debra was very informative e and spent…
Debra was very informative e and spent a lot of time searching for our wants and needs
April 30, 2026
Reply from Hays Travel - Redcar
Thanks so much for taking the time to leave us a review, Carol! It's always a appreciated and I hope you have a fab time away :) Deb
booking at redcar branch
conner at your redcar branch very very knowledgeable proffessional made the whole process painless an asset to your company
May 1, 2026
Reply from Hays Travel - Redcar
Thank you for taking the time to leave us a review Davena. It was hear to hear you had a fab experience with us and we hope to see you again soon. Connor :)
Easy way to book a holiday and friendly
April 29, 2026
Reply from Hays Travel - Redcar
Thank you for your lovely review! We’re delighted to hear you found booking your holiday easy and our team friendly. We really appreciate your support 😊
Easy to book with hays travel not had a…
Easy to book with hays travel not had a bad experience
May 3, 2026
Reply from Hays Travel - Redcar
So glad you came back to us again Jayne, Thank you for taking the time to leave a review! We always appreciate it :) Chloe
Excellent service
Excellent service, Ellie was very helpful and got our party the holiday we asked for with all requirements. I would not hesitate to recommend Hays travel Redcar and their wonderful staff
May 2, 2026
Reply from Hays Travel - Redcar
Thank you so much for your kind words! I’m delighted to hear that I was able to help you find the perfect holiday and meet all your requirements. Your recommendation means a great deal to me. I hope you have an amazing trip and look forward to helping you again in the future. Ellie :)
My initial holiday date was cancelled…
My initial holiday date was cancelled and I was offered another day unfortunately this was not convenient due to other commitments, so we chose another holiday. Sophie was very helpful an patient with us. All in all a good experience.
April 23, 2026
Reply from Hays Travel - Redcar
Thank you so much for taking the time to leave us a review! We're so glad we could help to get your holiday re-arranged :)
Fantastic service
Really helpful staff , friendly informative the Young girl who booked our Holliday got us a really good deal , she was approachable, friendly , knowledgeable would highly recommend booking a Holiday with Hays in Redcar.
April 23, 2026
Reply from Hays Travel - Redcar
Thank you so much for taking the time to leave us a review :) We hope you have a wonderful time in Cyprus! Chloe
Friendly helpful staff
Friendly helpful staff
Willing to listen to our wishes and advise
Happy to make recommendations
April 24, 2026
Reply from Hays Travel - Redcar
Thank you so much for your lovely feedback! I’m really pleased to I was able to help, and that I was able to listen to your wishes and offer recommendations to suit you. It means a lot to know you felt supported throughout the process. I hope you have a fantastic trip, and I look forward to helping you again in the future! Deb :)
Knowledgeable and courteous member of…
Knowledgeable and courteous member of staff, very helpful.
April 28, 2026
Reply from Hays Travel - Redcar
We appreciate you taking the time to share your positive experience. We're happy to hear that our staff was so helpful to you.
Thank you Ellie :)
As always the lasses very helpful…
As always the lasses very helpful lisning to my .questions thank to one and all keep smiling 😃 bye
April 28, 2026
Reply from Hays Travel - Redcar
Thank you so much for you kind words Ron, and for taking the time to leave us a lovely review. It was a pleasure to get your holiday booked :)
They were very friendly ,explained…
They were very friendly ,explained everything clearly l wouldn't go anywhere else.
April 26, 2026
Reply from Hays Travel - Redcar
Wishing you a fantastic holiday! Thank you for taking the time to leave a review :)
Very friendly
Very friendly, helpful service. The team were so welcoming and excited for us to be booking an amazing trip. I am confident our holiday is in good hands
April 19, 2026
Reply from Hays Travel - Redcar
Wishing you a fantastic holiday! Thank you for taking the time to leave a review :)
We spoke with Connor in your Redcar…
We spoke with Connor in your Redcar branch regarding booking a safari to South Africa for a special anniversary. He went above and beyond and was extremely helpful and very knowledgeable.
After a few hours of deliberating with my husband we went ahead and booked our safari for 2027. Can't wait now!! Thank you Connor
April 25, 2026
Reply from Hays Travel - Redcar
Thank you for your lovely review! Im sure you will have the best time celebrating! Connor :)
Reply from Hays Travel - Redcar
Wishing you a fantastic holiday! Thank you for taking the time to leave a review :)
Just go to Hayes
As usual I went to Hayes travel I was very pleased with the service I received from them most helpful in every thing I wanted would definitely recommend them
April 24, 2026
Reply from Hays Travel - Redcar
Wishing you a fantastic holiday! Thank you for taking the time to leave a review :)
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