Hays Travel - Redditch Reviews 860

Staff are always helpful and go above and beyond to help,

Great friendly staff. Very helpful. Booked our holiday to Krakow for October. Great price and great hotel. Very pleased

Walked in to enquire about a trip to New York for my daughters 18th Birthday. Hayley was extremely knowledgeable. She knew exactly what we wanted and provided all the info. We were so content with what she had put together that we booked it there and then. There was absolutely no pressure to do this however, we didn't feel any need for hanging around as we knew what we wanted.

We have been using Hayes for many years and will always use them in the coming years. Although we had already researched hote, flights, etc Alexi was extremely professional in putting the correct package together for us.
Would highly recommend Hayes if you want a stress free and enjoyable way to book your holiday.

We were very impressed with Georgia in the Redditch branch. She was extremely helpful and sorted out our holiday efficiently and quickly.
Thank you

Fantastic help as usual, Thank you Jo, you feel like you walk in a customer but walk out a friend.

Booked holiday on the Sunday with Lucy at Redditch then dealt with Caitlin on the Monday who sorted my seat allocations and money etc. The ladies were very nice, polite and professional. What more can you ask for

Haley was awesome great in explaining everything to us.

Jo, the member of staff was so helpful, patient and knowledgeable. She went through everything with us to ensure we had the holiday we wanted.

As always we have no complaints about the Redditch Store very friendly and couldn’t do enough for us Jo was very efficient as always has been lovely staff work at this branch 😍😍

The staff are friendly and approachable they give their time for you to find a holiday that suits you so that you can enjoy and satisfied with

hayes was very helpful and friendly.

We saw Jo at your redditch branch today, every time we see jo she is fantastic. She is always so helpful, friendly and always goes above and beyond to help :)

The member of staff was very patient and showed options. Explained everything we needed to know so very pleasant experience

Fantastic service and even checked us in, apologies but can’t remember our staff members name, but 10/10 with customer service and an asset to the company.
Will definitely be back!

My mom booked this holiday for me she dealt with it all, outstanding service as always thank you Becky and team

As when previously booking with Hays Travel in Redditch the process was quick and easy to complete. I knew what I wanted and it was quickly found, confirmed and booked. All sorted including all the discounts available. Will use Hays Redditch again.

Becky was very patient and took on board our wishes. She was friendly caring and supportive and we felt confident in finding the right holiday.
She spent a long time with us in trying to find our ideal holiday. She also gave advice when choosing certain options. Becky and her colleague also told us it was more beneficial to buy our currency through them as they have very competative rates.