I booked a trip to Kefalonia with Helen at the Rickmansworth branch. I found her extremely helpful when choosing the hotel and the flights. Nothing was too much trouble for her. The rest of the staff... See more
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I was welcomed to the shop. Katie managed to sort out my holiday very quickly with no problems. Received good information about the new security system that is now in place at my destination. Also... See more
Geoff and his team do a wonderful job always. Every member is smiley and welcoming and helpful, whatever the enquiry. They obviously work well as a team and enjoy their work. Something is going r... See more
Company replied
Heading to hays traveling on Tuesday to have a look what’s on offewe met Geoff a really friendly young man.that made us relax, nothing was too much trouble hence he found us a perfect Holliday, as we... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
141 High Street, WD3 1AR, Rickmansworth, United Kingdom
- 01923888021
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Our experience was very good
Our experience was very good and hays sorted everything except the medical part of the insurance which is turning out to be quite a hassle. I know they can’t do that for us but I had already checked that we could be insured with insure and go.

Reply from Hays Travel - Rickmansworth

Reply from Hays Travel - Rickmansworth
The young sales assistant was very…
The young sales assistant was very welcoming and helpful doing her very best to secure exactly what we were looking for in our first cruise holiday.
She has kept us informed and dealt directly with the tour operator on our behalf so taking away the stress of dealing direct with the company. It has made the whole process more pleasurable.

Reply from Hays Travel - Rickmansworth
Amazing service
All the staff at Rickmansworth branch are wonderful. Always willing to help and always wearing a beautiful smile! I would highly recommend visiting them to plan your next holiday.

Reply from Hays Travel - Rickmansworth
Friendly
Friendly, competent , and knowledgeable staff in particular Helen and Geoff, highly recommend them

Reply from Hays Travel - Rickmansworth
Hayes our Hayes Teavel Experience Travel in Rickmansworth are…
Hayes Travel in Rickmansworth are Always very helpful and welcoming. We were seen straight away with a big welcoming smile.
Katie, was efficient, and experienced in navigating flights for our family of 5. All the staff were friendly with us and each other. There’s a genuine warm atmosphere within the store where staff obviously support each in a various ways
All in all it was a very pleasant experience on a miserable Saturday afternoon. We will definitely be returning in the near future

Reply from Hays Travel - Rickmansworth
Very happy We had an excellent experience when…
We had an excellent experience when booking our holiday. We had certain requirements that were not easy to see or understand simply by looking online and Nicola at Hays Travel patiently took them all into account for us and guided us to what looks like our ideal hotel and resort.

Reply from Hays Travel - Rickmansworth
The team at Rickmansworth are an…
The team at Rickmansworth are an absolute credit to the company, always go above and beyond. Highly recommended.

Reply from Hays Travel - Rickmansworth
Nicky was so helpful helping us find a…
Nicky was so helpful helping us find a holiday for us all. Nothing was a problem. She was friendly, patient, gave us lots of advice & recommendations. We booked last year with Nicky too and from the booking right up to the departure date, Nicky was on hand helping us with our seats, insurance, boarding passes and airport parking.
Thank you once again Nicky for making it all so easy.

Reply from Hays Travel - Rickmansworth
I was looked after well by the people…
I was looked after well by the people in the Travel Agents. They told me how long I would have to wait and gave me options at every point. They learned about me and my agent - he used his knowledge of the area to offer great options. They made sure the room wasn’t too cold. Very happy with the service!

Reply from Hays Travel - Rickmansworth
A great place to book a holiday.
We have dealt with Helen for over 10 years now and she is very knowledgable, friendly (as all the staff are) and patient. She doesn’t put us under pressure and has gained our trust, with her good advice and track record.

Reply from Hays Travel - Rickmansworth
Top marks for customer satisfaction n
Always use Hayes in Rickmansworth have done for many years Geoff and his staff are first rate nothing is too much effort for them. Always recommend them to family and friends.
Staff were very attentive to make our…
Staff were very attentive to make our booking. Great service, lovely to speak to agents who knew what they were doing. Third time we’ve used Hays now.
Looking forward to my perfect trip to Rome
Katie dealt with all my queries and has come up with what looks like it will be a perfect trip to Rome - focussing on Vatican City
Such friendly and helpful staff
Such friendly staff. Whole team effort to book our holiday and as normal nothing was too much trouble. Thank you Geoff, Katie and team
Fast, efficient and friendly service.
Great fast, efficient and friendly service from all the staff. Geoff, Nicola, Shah and Carol are all great.
Booking experience was easy and the team was able to provide extra savings, which was appreciated!
Great welcome
Great welcome. Great efficiency and mainly listening to our needs and requests.
Good service as usual 😀😀
The friendly travel agent in town.
Always find Hays Travel friendly and helpful and knowledgeable about holiday bookings. We had a couple of problems with our holiday booking which we were unaware about. These were dealt with in a professional manner and we felt that this meant as much to them as it did to us.
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