Hays Travel - Rickmansworth Reviews 

530
TrustScore 5 out of 5

4.9

141 High Street, WD3 1AR Rickmansworth, GB


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Rated 5 out of 5 stars

I booked a trip to Kefalonia with Helen at the Rickmansworth branch. I found her extremely helpful when choosing the hotel and the flights. Nothing was too much trouble for her. The rest of the staff... See more

Rated 5 out of 5 stars

I was welcomed to the shop. Katie managed to sort out my holiday very quickly with no problems. Received good information about the new security system that is now in place at my destination. Also... See more

Rated 5 out of 5 stars

Geoff and his team do a wonderful job always. Every member is smiley and welcoming and helpful, whatever the enquiry. They obviously work well as a team and enjoy their work. Something is going r... See more

Company replied

Rated 5 out of 5 stars

Heading to hays traveling on Tuesday to have a look what’s on offewe met Geoff a really friendly young man.that made us relax, nothing was too much trouble hence he found us a perfect Holliday, as we... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 141 High Street, WD3 1AR, Rickmansworth, United Kingdom

  • 01923888021

4.9

Excellent

TrustScore 5 out of 5

530 reviews

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4.9

All reviews

(530)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Our experience was very good

Our experience was very good and hays sorted everything except the medical part of the insurance which is turning out to be quite a hassle. I know they can’t do that for us but I had already checked that we could be insured with insure and go.

June 25, 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this kind review.

Rated 5 out of 5 stars

The young sales assistant was very…

The young sales assistant was very welcoming and helpful doing her very best to secure exactly what we were looking for in our first cruise holiday.
She has kept us informed and dealt directly with the tour operator on our behalf so taking away the stress of dealing direct with the company. It has made the whole process more pleasurable.

June 14, 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this great review.

Rated 5 out of 5 stars

Amazing service

All the staff at Rickmansworth branch are wonderful. Always willing to help and always wearing a beautiful smile! I would highly recommend visiting them to plan your next holiday.

June 6, 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this kind review of the team in Rickmansworth.

Rated 5 out of 5 stars

Friendly

Friendly, competent , and knowledgeable staff in particular Helen and Geoff, highly recommend them

May 30, 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this kind review

Rated 5 out of 5 stars

Hayes our Hayes Teavel Experience Travel in Rickmansworth are…

Hayes Travel in Rickmansworth are Always very helpful and welcoming. We were seen straight away with a big welcoming smile.
Katie, was efficient, and experienced in navigating flights for our family of 5. All the staff were friendly with us and each other. There’s a genuine warm atmosphere within the store where staff obviously support each in a various ways
All in all it was a very pleasant experience on a miserable Saturday afternoon. We will definitely be returning in the near future

June 7, 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this great review of Katie and the team In Rickmansworth

Rated 5 out of 5 stars

Very happy We had an excellent experience when…

We had an excellent experience when booking our holiday. We had certain requirements that were not easy to see or understand simply by looking online and Nicola at Hays Travel patiently took them all into account for us and guided us to what looks like our ideal hotel and resort.

June 6, 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this great review of Nicola

Rated 5 out of 5 stars

The team at Rickmansworth are an…

The team at Rickmansworth are an absolute credit to the company, always go above and beyond. Highly recommended.

June 6, 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this kind review of the team in Rickmansworth

Rated 5 out of 5 stars

Nicky was so helpful helping us find a…

Nicky was so helpful helping us find a holiday for us all. Nothing was a problem. She was friendly, patient, gave us lots of advice & recommendations. We booked last year with Nicky too and from the booking right up to the departure date, Nicky was on hand helping us with our seats, insurance, boarding passes and airport parking.
Thank you once again Nicky for making it all so easy.

May 1, 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this great review of Nicola in Rickmansworth

Rated 5 out of 5 stars

I was looked after well by the people…

I was looked after well by the people in the Travel Agents. They told me how long I would have to wait and gave me options at every point. They learned about me and my agent - he used his knowledge of the area to offer great options. They made sure the room wasn’t too cold. Very happy with the service!

May 30, 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this kind review.

Rated 5 out of 5 stars

A great place to book a holiday.

We have dealt with Helen for over 10 years now and she is very knowledgable, friendly (as all the staff are) and patient. She doesn’t put us under pressure and has gained our trust, with her good advice and track record.

May 10, 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this great review of Helen.

Rated 5 out of 5 stars

Fast, efficient and friendly service.

Great fast, efficient and friendly service from all the staff. Geoff, Nicola, Shah and Carol are all great.
Booking experience was easy and the team was able to provide extra savings, which was appreciated!

May 6, 2026
Rated 5 out of 5 stars

The friendly travel agent in town.

Always find Hays Travel friendly and helpful and knowledgeable about holiday bookings. We had a couple of problems with our holiday booking which we were unaware about. These were dealt with in a professional manner and we felt that this meant as much to them as it did to us.

April 22, 2026

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