I booked a trip to Kefalonia with Helen at the Rickmansworth branch. I found her extremely helpful when choosing the hotel and the flights. Nothing was too much trouble for her. The rest of the staff... See more
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I was welcomed to the shop. Katie managed to sort out my holiday very quickly with no problems. Received good information about the new security system that is now in place at my destination. Also... See more
Geoff and his team do a wonderful job always. Every member is smiley and welcoming and helpful, whatever the enquiry. They obviously work well as a team and enjoy their work. Something is going r... See more
Company replied
Heading to hays traveling on Tuesday to have a look what’s on offewe met Geoff a really friendly young man.that made us relax, nothing was too much trouble hence he found us a perfect Holliday, as we... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
141 High Street, WD3 1AR, Rickmansworth, United Kingdom
- 01923888021
4.9
Excellent
531 reviews
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Good service as usual 😀😀
April 23, 2026
The friendly travel agent in town.
Always find Hays Travel friendly and helpful and knowledgeable about holiday bookings. We had a couple of problems with our holiday booking which we were unaware about. These were dealt with in a professional manner and we felt that this meant as much to them as it did to us.
April 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lovely people.
The staff treat us as a member of the family, and go to great lengths to meet our requirements and at the best price. Lovely people
April 14, 2026
Reply from Hays Travel - Rickmansworth
Thank you so much. The team always look forward to seeing you!
Lovely friendly staff who know what you…
Lovely friendly staff who know what you want and nothing is too much trouble
April 16, 2026
Reply from Hays Travel - Rickmansworth
Thank you so much for you kind words. These will be passed on to the Rickmansworth team.
I was dealt with very efficiently when…
I was dealt with very efficiently when I booked my holiday flights yesterday, and with a smile.
April 14, 2026
Reply from Hays Travel - Rickmansworth
Thank you so much.
The staff in Rickmansworth branch are…
The staff in Rickmansworth branch are now and have been in the past so helpful,long may it continue
April 12, 2026
Reply from Hays Travel - Rickmansworth
Thank you so much. We look forward to seeing you again soon.
Heading to hays traveling on Tuesday to…
Heading to hays traveling on Tuesday to have a look what’s on offewe met Geoff a really friendly young man.that made us relax, nothing was too much trouble hence he found us a perfect Holliday, as we are of a certain age we much prefer to go and speak to somebody that will take all the guess Work out of holidays the stress of downloading tickets et cetera are all taken away as Jeff and his team do everything for you with a smile? What more could you want?
April 8, 2026
Reply from Hays Travel - Rickmansworth
Such kind words. Thank you so much.
Reply from Hays Travel - Rickmansworth
Thank you very much.
Amazing team of staff . …
Jeff the manger and ladies are amazing so helpful and listen to what you want from a holiday .
Fantastic service .
I couldn't get wifi on my phone and Jeff said don't worry I will sort things for you .
He certainly did .
March 10, 2026
Reply from Hays Travel - Rickmansworth
Lovely words. We will pass these onto Geoff & his team.
Thank you again.
Geoff and team are super friendly
Geoff and team are super friendly. Nothing is to much trouble and they all go way above board to help find the right holiday and best deal.. wouldnt go anywhere else.. their standards are outstanding for friendlyness and helpfulness. Thankyou geoff helen and rest of team.
March 17, 2026
Reply from Hays Travel - Rickmansworth
Such lovely words. Thank you very much.
We look forward to seeing you soon.
Helen was extremely helpful
Helen was extremely helpful, polite and friendly, always good when booking a holiday, and made time for us when she was expecting another customer at a busy time, will definitely ask for Helen and visit Hays Travel again
March 7, 2026
Reply from Hays Travel - Rickmansworth
Thank you very much.
Reply from Hays Travel - Rickmansworth
Thank you very much, we look forward to seeing you soon.
Very helpful and pleasant staff when…
Very helpful and pleasant staff when booking my upcoming holiday
March 4, 2026
Reply from Hays Travel - Rickmansworth
Thank you for this kind review.
Hays Travel Rickmansworth Review
Lovely, friendly staff. Went in for a taylor made holiday and got exactly what we asked for. The lady we dealt with spent time exploring options for us and was very helpful and patient.
February 19, 2026
Reply from Hays Travel - Rickmansworth
Thank you for this great review.
Helen Watson
Helen Watson showed skill and enthusiasm in sorting our options and alternatives into a practical resolution.
February 19, 2026
Reply from Hays Travel - Rickmansworth
Thank you for this great review of Helen.
The staff at Hays travel
The staff at Hays travel , Rickmansworth are always very welcome, they have booked my last 2 holidays and one for this Summer, with a big thank you to Nicola who booked my cruise , would not go anywhere else to book a holiday, a great team.
February 22, 2026
Reply from Hays Travel - Rickmansworth
Thank you for this kind review of Nicola and the team.
Great service from a fab team
I am really happy with the service I receive from everyone in the branch. They really do welcome you with a smile and do their utmost to ensure you get the holiday you want.
Great communication and advice after booking as well to ensure your holiday goes smoothly. I have no hesitation recommending them.
February 18, 2026
Reply from Hays Travel - Rickmansworth
Thank you for this great review of the team in Rickmansworth.
Great experience ,Geoff was very…
Great experience ,Geoff was very helpfull and had lots of time for us
February 18, 2026
Reply from Hays Travel - Rickmansworth
Thank you for this kind review of Geoff.
Great travel agent
Great travel agent, knowledgeable and thoughtful, regarding our trip.
February 17, 2026
Reply from Hays Travel - Rickmansworth
Thank you for this kind review.
Reply from Hays Travel - Rickmansworth
Thank you for this review for Geoff.
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