We have been dealing with Sophie in the Ringwood branch. Sophie has been very helpful in helping us choose our next holiday. She is a very customer focused member of the team, She has answered all ou... See more
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See what reviewers are saying
Good welcome on entering the shop. Sophie was extremely helpful in explaining so much about cruises and given two elderly persons time and space. I didn’t feel under any pressure to book and appreciat... See more
Company replied
Always use Hays Ringwood for our hols even my dog Ted likes it, gets a fuss each time. Staff great, this time Sophie, very patient as I turned up with 15 gift cards from my recent wedding, she had to... See more
Company replied
Personally I would rather talk to a real person than a robot. Talking to the travel advisor at Hays Travel in Ringwood was a ver pleasurable experience. I was dealt with in a very professional an... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
31a Southampton Road, BH24 1HB, Ringwood, United Kingdom
- 01425 479022
4.9
Excellent
570 reviews
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Very helpful lady.
Saw Linda yesterday regarding having to change my cruise booking from August this year to next July as my dog has been diagnosed with an incurable brain condition. She couldn't have been more helpful. I was worried I couldn't change it but was done with ease, and what was already a stressful day was made a lot easier thanks to Linda.
May 13, 2025
Reply from Hays Travel - Ringwood
Hi Nikki, Thank you for your kind comment. It was a pleasure to help you to change your holiday over, and we look forward to welcoming you back into store soon! :)
Easy to deal with and efficient at…
Easy to deal with and efficient at getting everything sorted
May 7, 2025
Reply from Hays Travel - Ringwood
Thank you for your kind comment. It was a pleasure booking this up for you and we looking forward to welcoming you back into store soon :)
friendly and very helpful staff
May 8, 2025
Reply from Hays Travel - Ringwood
Thank you so much for leaving this review for Katie! I am so pleased she was able to help you get your holiday sorted! We look forward to seeing you in branch very soon!
Jo - Manager - Ringwood Branch
We had such a positive experience…
We had such a positive experience booking with Hays Ringwood. The girls, Sophie & Caitlin, were both super helpful, informative & lovely. No question went unanswered and the replies via Messenger & email were very timely. Thank you again.
April 29, 2025
Reply from Hays Travel - Ringwood
Hi Zoe, thank you so much for your kind comment, it was an absolute pleasure helping you to book this cruise up! We look forward to speaking to you and welcoming you into store again soon :) - Caitlin
Reply from Hays Travel - Ringwood
Thank you for your lovely feedback. It was a pleasure booking your holiday and we look forward to seeing you again soon! :)
Great greeting in the shop
Great greeting in the shop. Linda listened very carefully to what we needed and followed up with good choices for us.
April 18, 2025
Reply from Hays Travel - Ringwood
Thank you so much for taking time to leave this great feedback! We always appreciate when our customers do this, and look forward to seeing you in branch again soon!
Jo - Manager, Ringwood Branch
The voice of experience
We had tried booking online but were concerned over an issue about the hotel we wanted to stay in, so sought the advice of Hays Travel. We were delighted with the caring professionalism and help offered so purchased our holiday through them in full confidence.
April 19, 2025
Reply from Hays Travel - Ringwood
Thank you for your lovely review! We are so glad we were able to help, and we look forward to seeing you again soon :)
All very easy to book our cruise young…
All very easy to book our cruise young lady was most helpful and informative impressed as she was an apprentice.
April 15, 2025
Reply from Hays Travel - Ringwood
Thank you for your lovely review! It was a pleasure booking your cruise, and we look forward to seeing you again soon :)
Reply from Hays Travel - Ringwood
Thank you for your kind comment. It was a pleasure helping you to book this holiday up and we look forward to welcoming you back into store soon :)
Reply from Hays Travel - Ringwood
Thank you for your lovely review! It was a pleasure booking your holiday, and we look forward to seeing you again in store soon :)
Reply from Hays Travel - Ringwood
Thank you very much for taking time to leave this review - we really appreciate all feedback!
Jo - Manager, Ringwood Branch
Katie who dealt with my enquiry was so…
Katie who dealt with my enquiry was so helpful and answered all the questions I had. I will certainly be booking my next holiday with you.
April 1, 2025
Reply from Hays Travel - Ringwood
Thank you so much for your kind comment- we are so pleased we could find a suitable holiday for you, and we look forward to helping you out with another booking in the future! :) - Caitlin
Friendly efficient service.
We were simply booking flights and a hotel, which Hays Travel were more than happy to do for us. The service was quick, efficient and very helpful and friendly. I would thoroughly recommend Hays Travel.
March 29, 2025
Reply from Hays Travel - Ringwood
Thank you for your kind words - I am so pleased that Sophie was able to assist you with your holiday plans. We look forward to seeing you in branch again very soon!
Jo - Manager, Ringwood Branch
Very helpful staff
March 27, 2025
Reply from Hays Travel - Ringwood
Thank you for your kind comments. It was a pleasure booking your holiday, and we look forward to seeing you again soon! :) - Sophie
Good service
Good service. Friendly and helpful staff.
They answered all the questions. They told us about the rules for using the travel insurance service. I had a pleasant experience.
March 25, 2025
Reply from Hays Travel - Ringwood
Thank you so much for your kind comment. It was a pleasure booking this for you and we look forward to welcoming you into store again soon! :) - Caitlin
Caitlin did my insurance for me
Caitlin did my insurance for me. Easy and smooth process.
March 26, 2025
Reply from Hays Travel - Ringwood
Thank you for your kind comment. We hope you have a lovley holiday and look forward to welcoming you into store soon! :) - Caitlin
Reply from Hays Travel - Ringwood
Thank you for your kind comment. We hope you have a lovley holiday and look forward to welcoming you into store soon! :) - Caitlin
Perfect service as always!!
March 25, 2025
Reply from Hays Travel - Ringwood
Thank you for your kind comment. It was a pleasure booking this up for you. We hope you have an amazing holiday and look forward to welcoming you back into store soon! :) - Caitlin
Very friendly and helpful.
March 22, 2025
Reply from Hays Travel - Ringwood
Thank you for your kind comment. We always appreciate customers taking the time to leave us such lovely reviews! We look forward to welcoming you into store soon :)
Cruise booking
So nice to book a cruise and have our questions answered face to face with patience and professionalism.
March 19, 2025
Reply from Hays Travel - Ringwood
Thank you for your lovely feedback. I hope you're looking forward to your cruise and we will see you again soon! :)
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