Good welcome on entering the shop. Sophie was extremely helpful in explaining so much about cruises and given two elderly persons time and space. I didn’t feel under any pressure to book and appreciat... See more
Company replied
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See what reviewers are saying
Always use Hays Ringwood for our hols even my dog Ted likes it, gets a fuss each time. Staff great, this time Sophie, very patient as I turned up with 15 gift cards from my recent wedding, she had to... See more
Company replied
Personally I would rather talk to a real person than a robot. Talking to the travel advisor at Hays Travel in Ringwood was a ver pleasurable experience. I was dealt with in a very professional an... See more
Company replied
Sophie was as professional as ever and sorted out the 2 cabins we wanted on Iona. She knew who we were without asking and completed the paperwork promptly. Confirmation emails arrived from P & O the s... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
31a Southampton Road, BH24 1HB, Ringwood, United Kingdom
- 01425 479022
4.9
Excellent
564 reviews
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The staff are always so helpful
The staff are always so helpful. My friend and I have booked several holidays through Hays (including Hays at Hempstead Valley) and cannot fault them.
June 18, 2026
Reply from Hays Travel - Ringwood
Thank you for your very kind feedback - it is much appreciated that you took the time to leave this, and we are so pleased that you have been happy with the service you have received!
Jo - Manager, Ringwood Branch
Easy and quick communication
Easy and quick communication. Friendly staff who helped book an amazing holiday.
June 21, 2026
Reply from Hays Travel - Ringwood
Thank you so much for your lovely words - we really appreciate when customers take time to leave feedback! We look forward to seeing you in branch again very soon!
Jo - Manager, Ringwood Branch
Reply from Hays Travel - Ringwood
Good Afternoon, thank you for taking the time to leave us a review! We really appreciate your feedback and look forward to welcoming you again soon :) Many Thanks, Sophie
Impressed
Caitlin was very helpful and ensured she got all the answers to our questions
June 14, 2026
Reply from Hays Travel - Ringwood
Thank you for taking time to leave your feedback - we really appreciate it! So please that Caitlin was able to assist you on this amazing trip!
Jo - Manager, Ringwood Branch
Excellent customer service
Caitlin always makes us feel welcome and is very knowledgeable about understanding our needs and dynamics of our family booking. It makes booking a special holiday easy and provides security that it will be all booked correctly.
June 13, 2026
Reply from Hays Travel - Ringwood
Thank you for your kind feedback - we always appreciate when customers take time to review our service! So pleased Caitlin was able to help you get sorted again for a fab trip!
Jo - Manager, Ringwood Branch
Premier holiday to Jersey
Friendly welcome and the whole booking process was dealt with quickly and efficiently
June 12, 2026
Reply from Hays Travel - Ringwood
Good Afternoon, thank you for your lovely feedback! It was a pleasure booking your trip to Jersey :) Thanks, Sophie
Jo and Sophie were both extremely…
Jo and Sophie were both extremely helpful in arranging a cruise for me, they took care of everything and replied to email queries quickly.
Thanks team Ringwood
June 9, 2026
Reply from Hays Travel - Ringwood
Thank you for your comment. We always appreciate customers taking time out of their day to leave us such kind feedback. It was a pleasure booking this holiday up for you and we look forward to welcoming you back into store again soon :)
Always listen to our queries it’s like…
Always listen to our queries it’s like chatting to a friend
June 7, 2026
Reply from Hays Travel - Ringwood
Thank you for your lovely words. We appreciate you taking the time out of your day to leave us such a kind review and we are glad that we have been able to help you out! We look forward to seeing you again soon :) - Katie
excellent as always friendly and helpful
June 6, 2026
Reply from Hays Travel - Ringwood
Thank you for your kind comment. It was a pleasure booking this up for you and we look forward to welcoming you into store again soon :) - Sophie
Reply from Hays Travel - Ringwood
Thank you for your feedback - we really do appreciate it! Look forward to seeing you in branch again soon!
Jo - Manager, Ringwood Branch
A delightful experience with Hays Travel
The staff were very helpful and cheerful and booked another holiday with Hays for next year
June 3, 2026
Reply from Hays Travel - Ringwood
Thank you for your kind comment, it was a pleasure booking this up for you! We look forward to welcoming you back into store soon :) - Katie
Jo made my booking for me and I now…
Jo made my booking for me and I now know that all aspects of the coming trip will be sorted for me.
I could have booked online but needed the reassurance that all was OK.
Jo was very helpful and efficient, and I was welcomed as a former client.
June 3, 2026
Reply from Hays Travel - Ringwood
Thank you so much for this lovely feedback! We really do value our loyal customers, and are very grateful for both your custom and the time taken to leave this review!
Jo - Manager, Ringwood Branch
We have used Hayes in Ringwood on…
We have used Hayes in Ringwood on several times and on all occasions they have been brilliant. When you walk in all the staff give you a smile.
June 1, 2026
Reply from Hays Travel - Ringwood
Thank you for your lovely feedback - it is always a pleasure to see you guys in branch!
Jo - Manager, Ringwood Branch
Reply from Hays Travel - Ringwood
Thank you so much for your lovely review. It was a pleasure booking your holiday, and we look forward to seeing you again soon! :)
Reply from Hays Travel - Ringwood
Thank you for leaving this feedback - we really do appreciate it!
Jo - Manager, Ringwood Branch
Well organised and informative
Well organised. Katie was very well informed. Gave us places to visit while there by train. Travel link information etc. Money collection was easy.
May 9, 2026
Reply from Hays Travel - Ringwood
Thank you for your lovely review. It was a pleasure helping you out with this holiday. We are also very pleased that your Money collection was seamless. :) - Katie
Helpful staff
May 17, 2026
Reply from Hays Travel - Ringwood
It was a pleasure being able to get this all booked up for you and we will be looking forward to seeing you in store soon. :) - Katie
Very helpful
Very helpful. Found out suitable places for us and got us a good deal. Informative and responsive throughout. Have always used Hays Travel!
May 17, 2026
Reply from Hays Travel - Ringwood
Hi Susan, Thank you for your kind words. It was a pleasure helping you out with this booking. We will look forward to seeing you in store soon. :) - Scarlett
Everyone at Ringwood are so helpful but…
Everyone at Ringwood are so helpful but especially Katie.
May 5, 2026
Reply from Hays Travel - Ringwood
Thank you so much for your lovely words! I am so pleased Katie was able to get you sorted on a fab trip!
Jo - Manager, Ringwood Branch
Caitlin really helped with my questions…
Caitlin really helped with my questions giving me options to consider. This enabled me to decide what cabin to go for on booking the cruise.
May 11, 2026
Reply from Hays Travel - Ringwood
I am so pleased that Caitlin was able to get you sorted on your cruise! Thank you for leaving such kind words about your experience!
Jo - Manager, Ringwood Branch
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