Good welcome on entering the shop. Sophie was extremely helpful in explaining so much about cruises and given two elderly persons time and space. I didn’t feel under any pressure to book and appreciat... See more
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See what reviewers are saying
Always use Hays Ringwood for our hols even my dog Ted likes it, gets a fuss each time. Staff great, this time Sophie, very patient as I turned up with 15 gift cards from my recent wedding, she had to... See more
Company replied
Sharon in the foreign exchange helped me with my currency efficiently and made it extremely easy. I would definetly recommend hays travel for the best rates in town with a smile, thank you Sharon
Company replied
Personally I would rather talk to a real person than a robot. Talking to the travel advisor at Hays Travel in Ringwood was a ver pleasurable experience. I was dealt with in a very professional an... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
31a Southampton Road, BH24 1HB, Ringwood, United Kingdom
- 01425 479022
4.9
Excellent
564 reviews
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Very pleasant and helpful in booking my…
Very pleasant and helpful in booking my flight to Malaga with Ryan Air .
April 30, 2026
Reply from Hays Travel - Ringwood
Thank you so much for taking time to leave a review - we value all feedback, and I am so pleased Caitlin was able to get you sorted with your flights!
Jo - Manager, Ringwood Branch
As on the other occasions I have used…
As on the other occasions I have used Hays Travel in Ringwood there was the complete willingness to take the time and patience to find the very best options for my travel. I felt warmth and interest. Though one little plea: when you are an old person, your mind goes more slowly. You might need (I certainly do) to be talked to more slowly. And it can help to see on the screen or on your documents simultaneously what your agent is telling you. I hope this is helpful.
April 26, 2026
Reply from Hays Travel - Ringwood
Thank you so much for your feedback, and yes we take on board your points. Constructive feedback helps us to grow & become even better at our Customer Service, so I hope you notice the changes when you are next in! Thank you again for taking the time to leave this feedback.
Jo - Manager, Ringwood Branch
Reply from Hays Travel - Ringwood
Thank you so much for these kind words! We really appreciate the time taken to do this & I am so pleased that we got you booked up for an amazing trip!
Jo - Manager, Ringwood Branch
Reply from Hays Travel - Ringwood
Thank you so much for taking time to leave feedback - we really appreciate it, and are always pleased to see you in branch!
Jo - Manager, Ringwood Branch
Reply from Hays Travel - Ringwood
Ah I am so pleased we could get you booked up on a fab trip! Thanks for taking time to leave this feedback!
Jo - Manager, Ringwood Branch
I have used Hayes Travel for 15 years…
I have used Hayes Travel for 15 years or more .They are the go to place if you want quality service and honest prices.The staff are superb and very efficient. Ringwood Office is where you get a smile and best practice
April 12, 2026
Reply from Hays Travel - Ringwood
Thank you so much for this lovely review - we really appreciate it! So happy to hear that you are always met with a smile and that we continue to help you get the best trip!
Jo - Ringwood Branch Manager
Recently booked a holiday for later…
Recently booked a holiday for later 2026 at Hays Travel Ringwood. Excellent service -as always. Friendly and welcoming team member who clearly understood our requirements and had us sorted out in no time. "Many Thanks".
March 22, 2026
Reply from Hays Travel - Ringwood
Thank you for your your kind comment, it was a pleasure booking this holiday up for you. And we look forward to welcoming you into store again soon :) - Lauren
Went in not knowing where I wanted to…
Went in not knowing where I wanted to do or go! First solo trip and scarlet was brilliant!
Thank you
March 29, 2026
Reply from Hays Travel - Ringwood
Thank you for your kind comment. It was an absolute pleasure booking this holiday up for you and I look forward to welcoming you back into store again soon :) - Scarlett
Fantastic Service
Sophie was absolutely fantastic, extremely knowledgeable and helpful. We would highly recommend using Hays Travel.
March 26, 2026
Reply from Hays Travel - Ringwood
Thank you for your kind comment and taking the time to leave us such a kind review. It was a pleasure booking this holiday up for you, and we look forward to seeing you in store again soon :)
Caitlin is so professional and helpful-…
Caitlin is so professional and helpful- we trust her.
March 19, 2026
Reply from Hays Travel - Ringwood
Thank you so much for your kind comment and for taking the time to leave such a kind review. It was a pleasure booking this holiday up for you, and I look forward to seeing you again in store soon :) - Caitlin
Kenya safari
We spoke to Sophie about a safari and had really good service straight away she got on building us a package with the things we had suggested we would like to do.
Sent the email very quickly, answered any questions we had Sophie was very helpful and we would go to her again.
March 19, 2026
Reply from Hays Travel - Ringwood
So pleased that Sophie was able to assist you in getting such a fab holiday booked up! Thank you for your very kind words.
Jo - Manager, Ringwood Branch
The branch in Ringwood are always…
The branch in Ringwood are always helpful. Thank you Caitlin for sorting our holiday once again and ensuring the best price
March 22, 2026
Reply from Hays Travel - Ringwood
Thank you so much for leaving your kind review - I am so pleased that the staff are recognised for their hard work in getting our customers the best deal for their money!
Jo - Manager, Ringwood Branch
Friendly
Friendly, straightforward service, clarity about what is, and what isn’t, offered.
Responsive to follow-up inquiries.
March 19, 2026
Reply from Hays Travel - Ringwood
Thank you for taking time to leave this great review - I am very pleased that Katie has been recognised for her help & advice!
Jo - Manager, Ringwood
Avoid using for travel money
Ordered travel money (indian rupees) from the ringwood branch. Was not told the rate. When I collected 7 days later stupidly I did not check before paying. Upon returning home I realise I had paid £60 more than I should have. Phoned the branch and they said there was nothing they could do!
March 17, 2026
Unprompted review
Reply from Hays Travel - Ringwood
Thank you for your feedback - we always appreciate customers taking time out of their lives to help us to improve on our service. At the time of purchase, you were given both the GBP amount and the Indian amount. It is not possible for us to advise you of the rate when you order as we have no way of knowing what a future date rate would be, however once you agreed to the purchase with the information provided, my colleague provided you with a full receipt and showed you where the conversions were on the receipt. We also offered a Buy Back Guarantee, that you declined. Had you purchased this we would have been able to buy the money back at the rate we sold it to you. I am sorry that you had this experience, however my staff have acted within full guidelines of selling Foreign Exchange.
Jo - Manager, Ringwood Branch
Absolutely brilliant
Absolutely brilliant. A very easy experience with no stress as everything is done for you.
March 8, 2026
Reply from Hays Travel - Ringwood
Amazing! What a great review - thank you so much!
Jo - Manager, Ringwood Branch
Expert knowledge and friendly atmosphere
March 3, 2026
Reply from Hays Travel - Ringwood
Thank you for your kind words - I am so pleased we were able to get you booked up!
Jo - Manager, Ringwood Branch
As usual Caitlin at Ringwood was…
As usual Caitlin at Ringwood was amazing for my difficult asks .
March 6, 2026
Reply from Hays Travel - Ringwood
Thank you for your comment and for taking the time to leave me such a kind review. It was a pleasure booking this up for you, and I look forward to speaking to you again soon :) - Caitlin
Reply from Hays Travel - Ringwood
Thank you so much for your positive feedback - I am so pleased that Sophie was able to assist you in getting booked up for a fab trip!
Jo - Manager, Ringwood Branch
Reply from Hays Travel - Ringwood
Thank you for sharing your positive experience at our branch - I am so pleased that Katie was able to assist you with your travel plans.
Jo - Manager, Ringwood Branch
Sophie at Hays Ringwood is a little gem.
Sophie at Hays Ringwood is a little gem. Always use her to book the cruises I go on , she’s helpful , patient & takes all the stress out of booking holidays. Thank you Sophie , thank you Hays .
February 27, 2026
Reply from Hays Travel - Ringwood
Ah, what lovely words, thank you so much! I will ensure Sophie is aware of this review when she is next in!
Jo - Manager, Ringwood Branch
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