Again, absolutely brilliant experience. Once again Julie sorted us out with our 5th holiday booked with the Ripley branch. Super friendly and you are always felt welcomed. Thank you so much.
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See what reviewers are saying
A great team whose attention to detail is second to none. From a basic trip to Spain or the holiday of a lifetime these make sure everything is covered. I recommend Hays Travel in Ripley to every... See more
Company replied
Fantastic service as per usual.We always choose Hays Travel in Ripley Derbyshire as our preferred travel agent. Friendly and professional staff are there for all of our holiday requirements. Special... See more
Company replied
Caroline? was so helpful in helping us find a last minute holiday to Lake Garda. She took us through a number of different options regarding hotels and flights before my wife and I made our final cho... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 Oxford Street, DE5 3AP, Ripley, United Kingdom
- 01773297043
4.9
Excellent
715 reviews
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Kyle listened to my wants and needs and…
Kyle listened to my wants and needs and put together a small perfect choice of river cruise holidays. I was able to choose on a 1 to 1 basis with a polite, professional Hays representative. The outcome was very exciting , my first river cruise booked and Kyle made me feel quite special . Thank you.
July 19, 2025
Reply from Hays Travel - Ripley
Hi Sue, thank you so much for taking the time to leave me some feedback. It was a pleasure to get you booked on your River Cruise. I am sure you will have an amazing time. Kyle
Hays will always go that extra mile!
We can't thank the staff enough at Hays Travel , Ripley, Derbyshire. Helped us change our holiday (date, locational & hotel). We'd changed our minds about where we wanted to go on holiday. This was done with the utmost professional and curtious service provided by Jade at Hays. Outstanding service. We always use Hays for foreign travel. Thank you
July 10, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave such a lovely review. It is always a pleasure to see you and book your holiday. Jade :)
Amy at the ripley branch was so…
Amy at the ripley branch was so professional and nothing was too much trouble to sort our holiday out for us cannot fault the service at all. highly recommend Hayes and will use again
July 17, 2025
Reply from Hays Travel - Ripley
Thank you so much for taking the time to leave me a lovely review. I hope you have a lovely time in Jersey :-) Amy.
Top service
Amy was great from start to finish, explained everything in detail, nothing was too much trouble. Top service.
July 14, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a positive review. Amy
Really good advise,listened to what we…
Really good advise,listened to what we wanted and booked everything very efficient and friendly
June 28, 2025
Reply from Hays Travel - Ripley
Thank you very much for taking the time to leave us some feedback. Hope you have a lovely time on your cruise.
Friendly professional people don’t rush…
Friendly professional people don’t rush you and very helpful
July 3, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a positive review. :)
Great service
Caroline was really helpful and managed to find us a holiday that we’re all looking forward to!
June 23, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a positive review.
YAnother great experience.
Yet again Elliot provided us with excellent service. We had very specific requirements when we called in recently to arrange a short break in Benidorm.
Elliot patiently listened to our brief and then looked through the many options available until he found us exactly what we were looking for.
Thanks to Elliot`s expertise we are now looking forward to our visit to Benedorm in September.
June 19, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave such a lovely review. It is always a pleasure to book your holidays!
Everything was so straight forward
Everything was so straight forward, a seamless service carried out with skill and care.
June 15, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a positive review.
Friendly and knowledgeable staff at…
Friendly and knowledgeable staff at Ripley Hayes. Jade was very patient sorting out multi airport flights for our trip to Australia later this year. She made the process so simple and straightforward- thank you
June 14, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review! It was a pleasure to book your flights. Jade
The assistant was very helpful and…
The assistant was very helpful and found a holiday i wanted. I would recommend Hayes travel to my friends.
June 14, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave us a positive review.
Very helpful and quick process
Very helpful and quick process. Big thanks to Hays Travel and Caroline!!
June 6, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave such positive feedback. We are happy to provide such helpful service.
Listens Right Choice…
Kyle Listened And Made the Right Choice Once Again Excellent Professional
June 10, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave us a lovely review. It is always a pleasure to help you with your holiday needs :)
Jade was very professional and even…
Jade was very professional and even range at home to discuss the assisted travel for me and my father
June 10, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave lovely feedback, we really appreciate this - Jade :-)
Reply from Hays Travel - Ripley
Thank you for leaving a positive review.
Kyle is very efficient
Kyle is very efficient and friendly and we appreciate his helpfulness
May 20, 2025
Reply from Hays Travel - Ripley
Thankyou for talking the time to leave positive feedback and always a pleasure to handle your cruises for you. Regards Caroline
Reply from Hays Travel - Ripley
Thank you for taking the time to leave us a lovely review. It is always a pleasure to help you with your holiday needs :)
Caroline
Caroline? was so helpful in helping us find a last minute holiday to Lake Garda. She took us through a number of different options regarding hotels and flights before my wife and I made our final choice. She explained everything clearly and thoroughly from beginning to end answering our questions along the way. She is really knows her subject and was a pleasure to deal with.
May 28, 2025
Reply from Hays Travel - Ripley
Thank you so much for taking the time to leave us such a kind review, we really appreciate you booking with us! :)
Very helpful staff
May 25, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave us some lovely feedback! :)
how helpful they were,answered all my…
how helpful they were,answered all my questions.nothing was too much for them even giving me advice which i appreciated.
May 10, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave some lovely feedback.
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