Again, absolutely brilliant experience. Once again Julie sorted us out with our 5th holiday booked with the Ripley branch. Super friendly and you are always felt welcomed. Thank you so much.
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See what reviewers are saying
A great team whose attention to detail is second to none. From a basic trip to Spain or the holiday of a lifetime these make sure everything is covered. I recommend Hays Travel in Ripley to every... See more
Company replied
Fantastic service as per usual.We always choose Hays Travel in Ripley Derbyshire as our preferred travel agent. Friendly and professional staff are there for all of our holiday requirements. Special... See more
Company replied
Caroline? was so helpful in helping us find a last minute holiday to Lake Garda. She took us through a number of different options regarding hotels and flights before my wife and I made our final cho... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 Oxford Street, DE5 3AP, Ripley, United Kingdom
- 01773297043
4.9
Excellent
715 reviews
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Always fully attentive for our needs…
Always fully attentive for our needs and very friendly service
August 27, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave me some feedback. Hope you have an amazing cruise.
Very knowledgeable staff and very…
Very knowledgeable staff and very helpful it’s a pleasure to book with Hayes Travel makes me feel safe
August 21, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a positive review. It was a pleasure to book your cruise.
Praise for Staff always pleasant and couldn't be…
Staff always pleasant and couldn't be any more helpful. Always receive excellent service from the Ripley branch.
August 10, 2025
Reply from Hays Travel - Ripley
What a bargain we found you for Kefalonia. Have an amazing time.
Excellent service as always :)
August 25, 2025
Reply from Hays Travel - Ripley
Thank you for leaving such a lovely review.
Review
Kyle was professional yet friendly and found the holiday we were looking for. After booking online for several years we will definitely use an agent again
August 24, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave such a lovely review. It was a please to book your holiday.
Professional and welcoming
August 15, 2025
Reply from Hays Travel - Ripley
Thank you for the feedback, we hope you have an amazing time in Cyprus.
Jade was just so helpful and answered…
Jade was just so helpful and answered all our questions
August 17, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a positive review. Jade
Reply from Hays Travel - Ripley
Glad to get you both booked in once again. Have an amazing time in Benidorm.
Jade who booked our holiday was…
Jade who booked our holiday was amazing, very professional and attentive to my Mum who hard of hearing . Jade is a credit to Ripley branch and I thank her very much .
August 10, 2025
Reply from Hays Travel - Ripley
Thank you so much for taking the time to leave such a lovely review. It really was a pleasure to meet you and book your holiday. Jade
First time travellers
Amy was so helpful for first time travellers, we were asked about every aspect of needs and Amy found us the perfect honeymoon destination. Every aspect was explained clearly and a detailed record of all details provided.
This made the experience very relaxing and we are excited about our trip, thanks to Amy and her colleagues at hays travel Ripley.
August 9, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave us such a positive review. It was a pleasure to help book your honeymoon! Amy
Very friendly staff
Very friendly staff. Knowledgeable. Asked lots of questions about what I wanted including in my holiday. Really good price. Always available to talk to with any queries.
August 8, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review. It was a pleasure to book your cruise and stay.
Jade made my overall experience with…
Jade made my overall experience with booking our holiday a breeze and she couldn't of been more helpful if she tried, I would highly recommend to all friends and family to book through her or through Hays travel as they go above and beyond to find you the very best deal possible. Impeccable from start to finish thankyou very much 😊
July 30, 2025
Reply from Hays Travel - Ripley
Thank you so much for taking the time to leave such a lovely review. It was a pleasure to meet you and book your family holiday. Jade :)
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, friendly and cheerful 😀
July 29, 2025
Reply from Hays Travel - Ripley
Hello and thank you for the feedback. Hope you have an amazing time in Portugal.
Nice and easy booking and a nice lady…
Nice and easy booking and a nice lady who sorted out my holiday
August 4, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave some feedback. We hope you have a lovely time. Kyle
The person that delta with us was very…
The person that delta with us was very professional and very good at explaining everything we needed to know the person was the manager of the branch
July 29, 2025
Reply from Hays Travel - Ripley
I really appreciate the time taken to leave me this wonderful feedback. I hope you have an amazing time in Skiathos. Kyle
Excellent Service
Excellent, friendly, helpful, patient, efficient service given by Caroline
July 30, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a positive review. :)
Reply from Hays Travel - Ripley
Thank you so much for taking the time to leave me a lovely review. I hope you have a lovely holiday! :)
Great Friendly Service
I always feel a valued customer at Hays Travel. Caroline provided great, friendly efficient service. I would recommend Hays Travel above others when booking a holiday.
July 19, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review. It was a pleasure to book your holiday. Caroline
Benidorm , rosemar hotel
Caroline was very helpful and patient with us , and was able to price match , thanks
July 26, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave lovely feedback :-) it was a pleasure to book your holiday for you - Caroline
Jade was so helpful with our request in…
Jade was so helpful with our request in making our decisions easy
July 22, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review. It was a pleasure to book your holiday. Jade
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