Again, absolutely brilliant experience. Once again Julie sorted us out with our 5th holiday booked with the Ripley branch. Super friendly and you are always felt welcomed. Thank you so much.
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See what reviewers are saying
A great team whose attention to detail is second to none. From a basic trip to Spain or the holiday of a lifetime these make sure everything is covered. I recommend Hays Travel in Ripley to every... See more
Company replied
Fantastic service as per usual.We always choose Hays Travel in Ripley Derbyshire as our preferred travel agent. Friendly and professional staff are there for all of our holiday requirements. Special... See more
Company replied
Caroline? was so helpful in helping us find a last minute holiday to Lake Garda. She took us through a number of different options regarding hotels and flights before my wife and I made our final cho... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 Oxford Street, DE5 3AP, Ripley, United Kingdom
- 01773297043
4.9
Excellent
715 reviews
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My wife and I called in at Hays Travel…
My wife and I called in at Hays Travel in Ripley to book our seats on a flight to Palma later on in the year, we sat with Jade as we had booked a cruise with last month, while we were there we asked about a hotel break in April in Spain. We had already checked the holiday out on line to get an idea of the hotel and cost , we didn't mention the cost we had come up with but Jade looked up the holiday and came up with a very similar price, we found Jade very pleasant, extremely helpful and we left the shop looking forward to booking our next adventure.
January 7, 2026
Reply from Hays Travel - Ripley
Thankyou fro your kind words , always a pleasure to look after you.
Jade :)
Julie Could not be more help full in…
Julie Could not be more help full in finding me a good flight to Canada
December 31, 2025
Reply from Hays Travel - Ripley
Thankyou for your kind words , it was a pleasure to do you booking :)
Great service
Great service , very helpful, sorted everything out for us with ease.
November 2, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave feedback. I hope you have a lovely time in Turkey.
We always use Hays for holiday…
We always use Hays for holiday bookings, always very professional and make you feel that they enjoy finding the best holiday they can for you.
December 30, 2025
Reply from Hays Travel - Ripley
We appreciate you choosing us for your holiday bookings. It is wonderful to hear that you value our team's professionalism and dedication to finding your perfect holiday.
Patient and Knowledgeable staff
Caroline was so patient and knowledgeable. She listened and found us the perfect holiday, that suited everyone’s needs
December 9, 2025
Reply from Hays Travel - Ripley
It was a pleasure to spend time with you and find a holiday that suited you all. Any questions, let me know. Caroline :)
Friendly and helpful
November 25, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to respond, hope you have a fantastic time in Spain.
Excellent
We went into the store with a rough idea of what we wanted to do. Amy was very helpful and sorted it all out for us in a few days.
December 7, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave the feedback. We really appreciate you booking with us and hope you have an amazing time.
Hays Ripley
Kyle is always friendly and knowledgeable. Remembers my name and my requests. Happy to discuss future plans and research destinations.
November 28, 2025
Reply from Hays Travel - Ripley
Hello and thank you for taking the time to leave me some lovely feedback. It is a pleasure booking you and thank you for your patience
Booking to Tenerife
Very helpful, I ended up booking two rooms because it wasn’t as expensive as I thought it would be, very pleased with what I’ve booked, thank you
November 14, 2025
Reply from Hays Travel - Ripley
Thankyou for your kind message, pleasure to do your booking .
Caroline.
Reply from Hays Travel - Ripley
Thank you for the positive feedback.
The person that dealt with my…
The person that dealt with my requirements was polite efficient and got me a good hotel in the location i wanted at a very good rate
November 16, 2025
Reply from Hays Travel - Ripley
Thank you so much for taking the time to leave us some feedback. Hope you have an amazing time in Cyprus.
Very welcoming and professional
Julie made us very welcome and understood our requirements.
She checked out our 3 hotel options for location, rooms, distance to beach and resort centre etc. Julie also went through the reviews for each hotel option. All in all a good experience.
November 11, 2025
Reply from Hays Travel - Ripley
Thankyou for a lovely review , it was a pleasure to look after you .
Julie :)
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a positive review.
Caroline was amazing
November 8, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review.
Always friendly and helpful,we always…
Always friendly and helpful,we always book with hays in Ripley derbyshire
November 8, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a positive review, it is always a pleasure to book your holidays.
Very patient agent
Very patient agent, Caroline, dealing with one of the travelling party in person and another (me) on the phone. Patient when some problems with a particular credit card.
November 5, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a positive review it was a pleasure to book your cruise. Caroline
Reply from Hays Travel - Ripley
Thankyou for your kind review, its a pleasure to look after you as always.
Julie :)
Very helpful staff
October 15, 2025
Reply from Hays Travel - Ripley
It was a pleasure to see you again and get you sorted. See you soon. Caroline
Brilliant staff
Rang up yesterday morning about a holiday by the time I arrived in the afternoon jade had already sorted out the holiday .All of the staff at hayes in ripley are amazing reliable and very friendly thankyou very much .
October 21, 2025
Reply from Hays Travel - Ripley
Thank you for taking the time to leave such a lovely review. It is always a pleasure to book your holidays.
Reply from Hays Travel - Ripley
Thank you for leaving a lovely review.
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