EVERYTHING!!!! From walking in to leaving-a fully happy, satisfied customer. All the staff make you very welcome, with,as always-a big smile. A thoroughly professional, slick team, in every aspect... See more
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We really wanted to go back to the same hotel in Turkey, however was also thinking trying somewhere different. Caroline went above and beyond providing plenty of options which included all our requ... See more
Company replied
As usual we were helped to choice our Holiday in Lake Garda,in a friendly and professional manner.We appreciate the help that we always get from the Team At Ripon.
Company replied
We went in to book a holiday to Gran Canaria, which we have been to several times. We saw Charlotte who sorted out our holiday very quickly as we knew exactly what we wanted. Once booked Charlotte w... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4A Westgate, HG4 2AT, Ripon, United Kingdom
- 01765 605266
4.9
Excellent
768 reviews
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Enquired on the phone about a P&O …
Enquired on the phone about a P&O cruise and within 15 minutes it was booked excellent service from the consultant at Ripon office
June 27, 2026
Reply from Hays Travel - Ripon
Thankyou -Chloe!
I was attended by an apprentice but if…
I was attended by an apprentice but if the badge hadn’t told me I would never have known. Excellent service very thorough helpful and made sure to save me some money too. Excellent obviously a bright future.
June 26, 2026
Reply from Hays Travel - Ripon
Thank you - Lauren
Caroline in the Ripon branch helped us…
Caroline in the Ripon branch helped us out with a booking recently, we knew what we wanted she tied it all up with her usual proficiency and professionalism.
June 23, 2026
Reply from Hays Travel - Ripon
Thankyou for your kind words- Caroline
HOLLIBOBS
From start to finish and use booking the holiday Lauren was fantastic ,polite, and all the team I dealt with were very helpful
June 24, 2026
Reply from Hays Travel - Ripon
Thankyou for your lovely words! - Lauren
Very helpful and patient service
Very helpful and patient service. Guiding you effortlessly throughout the booking procedure and offering advice.
June 24, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words
Very pleasant and competent young lady…
Very pleasant and competent young lady who managed my booking very well
June 23, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Charlotte
Efficient friendly service from Nicola
Efficient friendly service from Nicola. Knowledgeable and helpful
June 16, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Great service and advice from Nicola at…
Great service and advice from Nicola at Rippon. Thank you.
June 16, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Caroline and the team always go above…
Caroline and the team always go above and beyond to get the holiday we want, always patient with all our questions fired at them
June 16, 2026
Reply from Hays Travel - Ripon
Thank you - Caroline
Caroline the manager was very helpful
Caroline the manager was very helpful,
Knowledgeable and helped us in picking the cruise for us.
June 11, 2026
Reply from Hays Travel - Ripon
Thankyou- Caroline
Confidence in expertise
Having used Hays in Ripon on several occasions we have confidence in knowing that their advice and suggestions meet our expectations. They are particularly helpful when booking cruise holidays.
June 7, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Ruby
Reply from Hays Travel - Ripon
Thank you - Nicola
Our travel rep was brilliant
our travel rep Chloe was brilliant so settling and happy to search different options also explained everything
June 7, 2026
Reply from Hays Travel - Ripon
Thank you - Chloe
Brilliant service as always
Brilliant service as always. Hays take the stress out of finding a holiday. Everything is done and all
You have to do is look forward to going away.
May 28, 2026
Reply from Hays Travel - Ripon
Thank you - Lauren
Always a pleasure to book a holiday…
Always a pleasure to book a holiday with Hays Travel.Staff are very helpful and take time to sort you out with the best deals.
June 7, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Everything was straightforward with the…
Everything was straightforward with the booking the only difference advertised was 7 payments but came back as 6 payments in the confirmation and paying a bit more with it 6 payments but that won't be a problem
May 28, 2026
Reply from Hays Travel - Ripon
Thank you - Lauren
Reply from Hays Travel - Ripon
Thank you - Charlotte
It was very easy to book the holiday we…
It was very easy to book the holiday we wanted, everything was explained in full,
May 28, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Chloe
Nicola was excellent
Nicola was excellent. Patient, considerate and efficient. Provided all the information we needed.
June 4, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
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