EVERYTHING!!!! From walking in to leaving-a fully happy, satisfied customer. All the staff make you very welcome, with,as always-a big smile. A thoroughly professional, slick team, in every aspect... See more
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We went in to book a holiday to Gran Canaria, which we have been to several times. We saw Charlotte who sorted out our holiday very quickly as we knew exactly what we wanted. Once booked Charlotte w... See more
Company replied
We really wanted to go back to the same hotel in Turkey, however was also thinking trying somewhere different. Caroline went above and beyond providing plenty of options which included all our requ... See more
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As always, excellent service from Hays Travel in Ripon, especially Charlotte. She found us a holiday that perfectly matched our request, having looked through several options. All boarding passes,... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4A Westgate, HG4 2AT, Ripon, United Kingdom
- 01765 605266
4.9
Excellent
769 reviews
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It was very easy to book the holiday we…
It was very easy to book the holiday we wanted, everything was explained in full,
May 28, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Chloe
Nicola was excellent
Nicola was excellent. Patient, considerate and efficient. Provided all the information we needed.
June 4, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
They were very good explaining all as…
They were very good explaining all as we went into each hotel .Well done to you all at Ripon .
June 3, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Charlotte is always fantastic knows…
Charlotte is always fantastic knows exactly what we need . Thankyou for your excellent service
June 3, 2026
Reply from Hays Travel - Ripon
Thank you - Charlotte
Knowledgeable staff.
Thanks again Nicola for your help and time given to us during our visit.
June 1, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Very efficient and helpful young lady…
Very efficient and helpful young lady founded exactly what we were looking for very pleased indeed
June 2, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and postive feedback Many Thanks Lauren
Once again Hays Travel staff have been…
Once again Hays Travel staff have been the tops.
Friendly and professional people with the answers to all my questions. I only book with Hays and use 3 of their offices depending whom I am travelling with. The staff at all 3 branches, Ripon, Pickering and Exmouth are the best. Linda
May 22, 2026
Reply from Hays Travel - Ripon
Thank you - Chloe
This is the 2nd time I have used hays
This is the 2nd time I have used hays. Both times I have received very good customer service
May 30, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Lauren
A lot of patience from Chloe (ripon)
A lot of patience from Chloe (ripon)
Very helpful
Looking for exactly what we said we would like
May 28, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Chloe
Reply from Hays Travel - Ripon
Thank you for your kinds words and positive feedback Many Thanks Nicola
We got the holiday we wanted at a…
We got the holiday we wanted at a cheaper price
Member of staff was very helpful and informative
May 16, 2026
Reply from Hays Travel - Ripon
Thank you for your kinds words and positive feedback Many Thanks Nicola
I would go again
Professional, accurate, easy going, felt comfortable, didn’t feel pressured, quick process, friendly and kind staff.
Would recommend!
May 22, 2026
Reply from Hays Travel - Ripon
Thankyou- Lauren
Reply from Hays Travel - Ripon
Thank you - Nicola
Give Hays a try!
Give Hays a try!
As somebody who has always booked my own travel, I would recommend Hays Travel - great service and so simple, I will be using again!
May 12, 2026
Reply from Hays Travel - Ripon
Thank you - Charlotte
Ripon Hayes is fantastic and professional
Charlotte was incredibly professional, enthusiastic and covered all variations of searches that catered for our family.
This completely took out all the stress of trawling through searching ourselves.
That’s us in the Hays team from now on 💪🏽❤️
May 16, 2026
Reply from Hays Travel - Ripon
Thank you - Charlotte
Had a great experience ,nicola was…
Had a great experience ,nicola was great at helping us choose our holday ,and seats on the plane ,lol she got excited as we did
May 16, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
I used the shop 2 times this week & the…
I used the shop 2 times this week & the service was as normal great no problems at all my booking was confirmed the same day , all the emails arrived with all the information rest service
May 15, 2026
Reply from Hays Travel - Ripon
Thankyou- Caroline
Recently booked a wellness retreat with…
Recently booked a wellness retreat with Caroline to Switzerland. Returned from our trip on Monday. Caroline was helpful from start to finish. We have now booked a trip to Amsterdam with Caroline’s guidance. Great service always!
May 13, 2026
Reply from Hays Travel - Ripon
Than you for your kinds words and positive feedback Many Thanks Caroline
Reply from Hays Travel - Ripon
Thank you- Chloe
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