EVERYTHING!!!! From walking in to leaving-a fully happy, satisfied customer. All the staff make you very welcome, with,as always-a big smile. A thoroughly professional, slick team, in every aspect... See more
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We went in to book a holiday to Gran Canaria, which we have been to several times. We saw Charlotte who sorted out our holiday very quickly as we knew exactly what we wanted. Once booked Charlotte w... See more
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We really wanted to go back to the same hotel in Turkey, however was also thinking trying somewhere different. Caroline went above and beyond providing plenty of options which included all our requ... See more
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As always, excellent service from Hays Travel in Ripon, especially Charlotte. She found us a holiday that perfectly matched our request, having looked through several options. All boarding passes,... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4A Westgate, HG4 2AT, Ripon, United Kingdom
- 01765 605266
4.9
Excellent
769 reviews
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Book South Africa Safari
I’d gone into Hays Travel to enquire about South Africa Safari and gave some dates and the airport which we wanted to travel from. I spoke to Caroline which she gave me a brochure and said she’d look for us and emailed us with her funds. We went into Hays to see Caroline and she helped us book the perfect holiday, with lots of information and help.
May 9, 2026
Reply from Hays Travel - Ripon
Thank you so much for your kind words it's really appreciated - Caroline
Reply from Hays Travel - Ripon
Thank you - Charlotte
Reply from Hays Travel - Ripon
Thank you - Lauren
Wouldn’t book anywhere else!☺️
Always use Hays - the girls are all so friendly and helpful!
Charlotte booked some flights for us and made sure we had everything we needed including travel insurance. Really appreciated her taking the time to explain how to use the app to access the boarding passes!
The lovely Madeleine also sorted us out with some Euros! Thanks again girls x
April 28, 2026
Reply from Hays Travel - Ripon
Thank you for your kinds words we hope you have a lovely time away in Spain :) Many Thanks Charlotte & Madeleine
Nothing is too much trouble
Nothing is too much trouble, efficient and friendly service. Went through the entire booking to make sure we got what we wanted. Took quite a bit of time, but this was due to the Tui system.
Very happy.
April 30, 2026
Reply from Hays Travel - Ripon
Thankyou- Caroline
Reply from Hays Travel - Ripon
Thank you - Caroline
Hays Travel Ripon are the best!
We wouldn’t go anywhere else for our travel arrangements.. the staff at the Ripon branch are all without exception thoroughly efficient, very knowledgeable and friendly. We dealt with Lauren who is a trainee but you wouldn’t have known that because she was really professional, we had to go into branch another day where Nicola attended to our questions, then back again where we booked our holiday through Lauren, nothing was too much trouble for any of the staff, they are brilliant 🤩
April 19, 2026
Reply from Hays Travel - Ripon
Thank you - all at Hays Travel Ripon
Excellent experience.
Nicola has been very accommadating and patient with us during our visits. She was very understanding of our needs ,requirements.
April 14, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Reply from Hays Travel - Ripon
Thank you - Caroline
Nicola is amazing
Nicola is the most amazing, patient person and understood my needs perfectly.
April 14, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Brilliant Staff
From Arriving to Leaving Nicola was just fantastic she looked after us well thanks to you all at Hays Travel Ripon.
April 14, 2026
Reply from Hays Travel - Ripon
Thank yo for your kinds words and positive feedback Many Thanks Nicola
Very thorough in helping us find the…
Very thorough in helping us find the right holiday. Very friendly and knowledgeable.
April 11, 2026
Reply from Hays Travel - Ripon
Thank you for your kinds word and positive feedback Many Thanks Nicola
Nicola
Nicola, Ripon Branch was as helpful as ever in resolving my extra stay in Split.
April 11, 2026
Reply from Hays Travel - Ripon
Hi Thank you for our kind words and is always my pleasure to be able to help. Many thanks Nicola
We were impressed
We were impressed by how much we were able to change our minds in store with such useful alternatives from your travel adviser. Nothing was too much trouble, different airlines, flight times holiday companies etc.
April 10, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Lauren
Reply from Hays Travel - Ripon
Thank you for your kind words and it was may pleasure to be able to Help. Many thanks Nicola
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Charlotte
Amazing service with a friendly smile
Nicola was great listened to all our requirements and booked us our perfect holiday
April 5, 2026
Reply from Hays Travel - Ripon
Thank you for your positive feedback and kind words Many Thanks Nicola
Alison is lovely
Alison is lovely, always lovely to deal with. Got everything done efficiently.
April 3, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Great service from Cloe
Great service from Cloe, I told her what we wanted and she got it for us. A family of 7. various rooms and at a very competitive price. Thank-you
March 27, 2026
Reply from Hays Travel - Ripon
Thankyou! - Chloe
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