We knew nothing at all about going on a cruise. Kim was very patient and explained to us about the different cruise liners, their destinations and the various ports of call. Having chosen a cruise, s... See more
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Very helpful travel consultant and Hays manager Kim, who contact a travel company I had used and just returned from a river cruise and signed up on the ship for a cruise in 2027. They got the discount... See more
Company replied
Speaking with a person in the flesh... We went into the Rochdale Branch of Hays Travel and spoke to Evie, who we always like her to help us with our holidays. After having seen another holiday on the... See more
Company replied
Evie was very knowledgeable and extremely helpful in helping me book a surprise trip for my husband. She made it all so easy even though I have never booked a trip on my own before.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
25/27 Yorkshire Street, OL16 1YL, Rochdale, United Kingdom
- 01706 488650
5.0
Excellent
1K reviews
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Reply from Hays Travel - Rochdale
Thank you for your review! see you very soon :)
City break to Porto.
Staff readily available and we were welcomed into the store.
Quickly sorted out our requested city break (we arrived with all the info relating to everything we wanted..though had a couple of questions, which were answered).
Holiday booked. 😃
June 30, 2026
Reply from Hays Travel - Rochdale
Hi Ian, thank you for your review. We are always happy and ready to help :)
Reply from Hays Travel - Rochdale
Nina Kelly,
Thank you for taking the time to share your positive feedback with us. We truly appreciate your kind words!
Kind Regards
Hays Travel
I had an excellent experience with this…
I had an excellent experience with this local travel agency. Kim & Mae were incredibly attentive, really eager to please, and they guided me step-by-step until I reached the perfect trip outcome. I'll certainly consider using this travel agency again. Much appreciated.
June 20, 2026
Reply from Hays Travel - Rochdale
We are so pleased to hear you had an excellent experience with us. Guiding you to the perfect trip is always our goal, and we appreciate your kind words. We look forward to assisting you again!
Kind Regards
Hays Travel
Staff set me up wiv just what I wanted
Staff set me up wiv just what I wanted. No problem
June 25, 2026
Reply from Hays Travel - Rochdale
Thank you so much for booking with us! We hope you enjoy your trip :)
Great staff.
Evie is fantastic. Very friendly, personable, knows the customer needs and always delivers.
June 24, 2026
Reply from Hays Travel - Rochdale
We are so pleased our team provided such a positive experience. Thank you for your kind words.
Kind Regards
Hays Travel
none better
being of a mature age and sometimes a bit confused I needed a very patient, friendly. respectful, positive person to help me book a cruise in line with my budget and my requirements and that is exactly what I got, the service was second to none. As I entered the shop everyone made me feel welcome and as time progressed I continued to feel like "one of the family", my cruise was booked and all my requirements met. I do find the brochure sometimes hard to read especially when looking at a deck plan as the cabin numbers are so small, however I had plenty of help and will use Hays again as they look after me so well. So happy me and well done you x
June 24, 2026
Reply from Hays Travel - Rochdale
Thank you for your wonderful feedback! We are so pleased to hear that we were able to assist you in booking your cruise and that you felt like part of our family. We appreciate your kind words and look forward to helping you again.
Kind Regards
Hays Travel
Clare was brilliant very pleasant did…
Clare was brilliant very pleasant did her best to give satisfaction
June 24, 2026
Reply from Hays Travel - Rochdale
We are so glad to hear you had such a pleasant experience with us. Thank you for your kind words.
Kind Regards
Hays Travel
Amazing Experience
Evie S is amazing and I would highly recommend. She is great and I will be contacting her for ALL future bookings for myself, family and friends!
June 16, 2026
Reply from Hays Travel - Rochdale
We're so glad to hear you had such a wonderful experience and appreciate your high recommendation! We look forward to assisting you, your family, and friends with future bookings.
Kind Regards
Hays Travel
P.S Have an amazing time in Rome x
Great service as usual
Great service as usual, very helpful and professional, always look after me at Rochdale
June 23, 2026
Reply from Hays Travel - Rochdale
Thank you so much for this wonderful Review! Always happy to help :)
I originally went in with my daughter…
I originally went in with my daughter to book her Japan holiday and I ended up booking my South Korea holiday. Everything went so easily and the lady was fantastic. Went above and beyond
June 21, 2026
Reply from Hays Travel - Rochdale
That's wonderful to hear! Thank you so much for booking with us and see you very soon so we can check you in for South Korea!
Reply from Hays Travel - Rochdale
Thank you so much! We are always happy to help!
Reply from Hays Travel - Rochdale
We are so happy you enjoyed your experience. Thank you for your wonderful feedback!
Kind Regards
Hays Travel
Reply from Hays Travel - Rochdale
Thank you so much for trusting us with your holiday
Reply from Hays Travel - Rochdale
We are glad our team was helpful. We appreciate your kind feedback.
Kind Regards
Hays Travel
The staff at Rochdale Hays Travel are…
The staff at Rochdale Hays Travel are very helpful and go above and beyond to help you, infact one lady called Clare who was so helpful she deserves a medal for sorting my holiday out, thank you Clare your a star xx
June 3, 2026
Reply from Hays Travel - Rochdale
Rita Rand,
Thank you for your wonderful review! We are so pleased to hear our team provided such excellent service. We will pass on your kind words.
Kind Regards
Hays Travel
First class
Very welcoming, knowledgeable and efficient.
Definitely recommend, a very positive experience, we'll definitely be returning to book future holidays with confidence
June 10, 2026
Reply from Hays Travel - Rochdale
We are so pleased to hear you had such a positive experience and felt welcomed. We look forward to helping you with future holidays!
Kind Regards
Hays Travel
Kim was very helpful and efficient
Kim was very helpful and efficient. Could not have been any better. Found the best holiday available that suited us. Excellent. Thanks very much
June 8, 2026
Reply from Hays Travel - Rochdale
Thank you so much for booking with us :)
Great service
Evie was really friendly, helpful and knowledgeable. She gave us some great advice and tips for our upcoming trip. Thank you! 😊
June 6, 2026
Reply from Hays Travel - Rochdale
Thank you for your wonderful 5-star review! We are so pleased to hear our team provided such helpful advice for your trip.
Kind Regards
Hays Travel
Was easy and staff lovely
Helpful and was very satisfied with the holiday I have booked
May 24, 2026
Reply from Hays Travel - Rochdale
We are so pleased you are satisfied with your booking!
Kind Regards
Hays Travel
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