We knew nothing at all about going on a cruise. Kim was very patient and explained to us about the different cruise liners, their destinations and the various ports of call. Having chosen a cruise, s... See more
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Very helpful travel consultant and Hays manager Kim, who contact a travel company I had used and just returned from a river cruise and signed up on the ship for a cruise in 2027. They got the discount... See more
Company replied
Speaking with a person in the flesh... We went into the Rochdale Branch of Hays Travel and spoke to Evie, who we always like her to help us with our holidays. After having seen another holiday on the... See more
Company replied
Evie was very knowledgeable and extremely helpful in helping me book a surprise trip for my husband. She made it all so easy even though I have never booked a trip on my own before.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
25/27 Yorkshire Street, OL16 1YL, Rochdale, United Kingdom
- 01706 488650
5.0
Excellent
1K reviews
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Booked with Claire at Rochdale
Booked with Claire at Rochdale.
We knew the area we wanted and had narrowed it down to 3 hotels before I had spoken to her.
I gave her my requirements and price range and she managed to get them for me.
Great experience. Thanks so much Claire
May 31, 2026
Reply from Hays Travel - Rochdale
Thank you for sharing your experience
Evie went above and beyond for us she…
Evie went above and beyond for us she found the perfect holiday for us she's a diamond 💎
May 31, 2026
Reply from Hays Travel - Rochdale
Thank you so much for booking with us and we hope you are looking forward to your holiday
Kimberley was just so kind lots of…
Kimberley was just so kind lots of patience the booking was complicated she had so much patience just so good
May 28, 2026
Reply from Hays Travel - Rochdale
Stephen DEREK Dawson,
We are so glad to hear our team provided such excellent and patient service with your complex booking. Thank you for your kind words.
Kind Regards
Hays Travel
The young lady looked after me and…
The young lady looked after me and explained everything very clearly
May 24, 2026
Reply from Hays Travel - Rochdale
Thank you for sharing and for choosing to book with us at Rochdale
Reply from Hays Travel - Rochdale
Thank you for choosing us to book your holiday again
Evie was excellent in finding a holiday…
Evie was excellent in finding a holiday for us.
May 12, 2026
Reply from Hays Travel - Rochdale
This is lovely to hear. Thank you so much
Another booking through Hays
Another booking through Hays, always thorough and professional, explaining every we need to know about our booking. We won’t go anywhere else
May 11, 2026
Reply from Hays Travel - Rochdale
Another fabulous trip confirmed. Thank you for choosing us again to book your holiday
As usual the staff were very helpful…
As usual the staff were very helpful and knowledable
May 12, 2026
Reply from Hays Travel - Rochdale
Thank you so much for choosing us to book your holiday
Excellent staff They go that extra…
Excellent staff They go that extra mile for you to help in any way
May 10, 2026
Reply from Hays Travel - Rochdale
Thank you so much for choosing to book with us in Rochdale
Great company
May 2, 2026
Reply from Hays Travel - Rochdale
Thank you so much for choosing to book with us in Rochdale
Reply from Hays Travel - Rochdale
Thank you so much for choosing to book with us in Rochdale
Reply from Hays Travel - Rochdale
Thank you so much for choosing to book with us in Rochdale
Mae helped us to book our 1st holiday…
Mae helped us to book our 1st holiday with our grandchild. She was very knowledgeable and paitent. All the staff at your Rochdale branch are very professional and nothing is too much trouble. They go above and beyond and are all a credit to your company.
May 3, 2026
Reply from Hays Travel - Rochdale
Thank you so much for choosing to book with us in Rochdale
Always very helpful and polite
May 5, 2026
Reply from Hays Travel - Rochdale
Thank you so much for choosing to book with us in Rochdale
All our requests were managed with…
All our requests were managed with efficiency and friendliness. We will always come back to you for our hols.
May 1, 2026
Reply from Hays Travel - Rochdale
Thank you so much for choosing to book with us in Rochdale
I always us hays trtrsvel with hsysavel and the staff…
I always us hays travel and the staff at the rochdale branch go above n beond to help u get the best deals
April 29, 2026
Reply from Hays Travel - Rochdale
Thank you so much!
Professionals at their best.
We have used Hays for several years and have always found staff to be friendly and professional. This recent holiday booking was handled perfectly by Kim in your Rochdale branch. It was a fairly complicated booking involving two families and children of very different ages.
April 29, 2026
Reply from Hays Travel - Rochdale
Thank you so much for booking with us :)
Reply from Hays Travel - Rochdale
Thank you!
Good customer service
Good customer service
Booking process Easy 100%
Staff very friendly
April 14, 2026
Reply from Hays Travel - Rochdale
Thank you so much
The lady gave us wot we were looking…
The lady gave us wot we were looking for at the right price no upselling
April 13, 2026
Reply from Hays Travel - Rochdale
Thank you for booking with us
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