Received a Hays Travel update letting me know the Celebrity Cruises were launching their 2028 cruises. It was easy to check out availability on the website and 1 phone call provided me with a comprehe... See more
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Your staff are really helpful nothing is to much trouble we have touch more booking required ie Flightsect so looking forward to your call Regards Peter
As always it was a very enjoyable experience booking my holiday with Hays and because Charlotte has booked numerous cruises for me now, we know each other well and Charlotte knows what i like and am l... See more
Company replied
Excellent service ..all our needs were met ...very helpful staff (Emma)went beyond to help us as we are not technically efficient
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
27 The Hundred, SO51 8GD, Romsey, United Kingdom
- 01794 517700
4.9
Excellent
1K reviews
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Visited the Romsey branch yesterday…
Visited the Romsey branch yesterday 12/08/26 to book a holiday. We were helped by Emma who was very thorough, friendly and looked at all options with us. She made us feel at ease throughout and made the whole booking experience stress free. Would happily use Hays Travel from here on and recommend them. Thank you very much Emma
August 13, 2026
Reply from Hays Travel - Romsey
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very thorough and made your booking experience stress-free. We look forward to assisting you again in the future! Many thanks, Jamie :)
great service
the man was very informative and gave us lots of different opitions to choose from and answered all the questions that were asked
August 5, 2026
Reply from Hays Travel - Romsey
Thank you for leaving such a nice review, it was a pleasure to help get you what you were looking for. Many thanks, Jamie :)
Reply from Hays Travel - Romsey
Thank you so much for your lovely reply, it was a pleasure - Caitlin :)
Lovely experience
Charlotte was. very helpful with finding our cruise as we kept changing our minds
She was very friendly and nothing was too much to her
That goes to all the staff always a friendly smile when you walk through the door
August 12, 2026
Reply from Hays Travel - Romsey
Thank you for taking the time to complete the feedback. I am so glad we got something sorted for you and look forward to seeing you again soon! - Charlotte
Reply from Hays Travel - Romsey
Thank you for leaving this review, it is always a pleasure to assist. Many thanks, Jamie :)
Our trip to Alicante was easily booked…
Our trip to Alicante was easily booked and sorted very quickly and efficiently with no pressure.
August 2, 2026
Reply from Hays Travel - Romsey
Thank you for taking the time to complete the feedback. I hope you have a lovely time and look forward to seeing you again soon - Charlotte
We went in looking for a coach trip…
We went in looking for a coach trip holiday for a week and booked a far better cruise for a very similar price. Emma-Jane was so helpful, patient and knowledgeable. We return often because the service at Hays Romsey is so good.
August 4, 2026
Reply from Hays Travel - Romsey
Thank you so much for your lovely review. It was a pleasure helping you find your holiday - Emma
As always the whole team have been…
As always the whole team have been amazing, especially Ava. Been in quiet a few times to get quotes for holidays and we finally booked one. Well done to all the team
August 11, 2026
Reply from Hays Travel - Romsey
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent service, especially Ava, and that you finally booked your holiday with us. Many thanks, Jamie :)
Tasha is knowledgeable
Tasha is knowledgeable, friendly and helpful, this is second holiday we booked with her.
August 10, 2026
Reply from Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words, it was a pleasure to help with your booking :) - Tasha, Branch Manager
Reply from Hays Travel - Romsey
Thank you so much for your lovely reply, it was a pleasure - Emma
Hayes experience
Emma was very informative, friendly and helpful. She answered all of our questions and emailed everything she said she would. On our experience, we would recommend Hays Travel.
July 31, 2026
Reply from Hays Travel - Romsey
Thank you so much for your lovely reply, it was a pleasure helping you get your holiday booked - Emma
Friendly and knowledgeable staff
Friendly and knowledgeable staff. A great service all round.
July 29, 2026
Reply from Hays Travel - Romsey
Thank-you for taking the time to provide this kind feedback, it is much appreciated. - Ava
Excellent knowledge and experience
I was very impressed by the knowledge and experience of the Hays representative. It made my decision making process much easier. I am certain that I will book my next travel experience with your company.
August 7, 2026
Reply from Hays Travel - Romsey
Thank-you for taking the time to provide this kind feedback, it is much appreciated. - Tasha, Branch Manager.
Reply from Hays Travel - Romsey
Thank-you for taking the time to provide this kind feedback, it is much appreciated. - Tasha, Branch Manager.
Reply from Hays Travel - Romsey
Thankyou for taking the time to provide this feedback and for your kind words, it was a pleasure to help find your trip :) - Tasha, Branch Manager.
Brilliant as normal well done xx
July 26, 2026
Reply from Hays Travel - Romsey
Thank you so much for your lovely review - Emma
So far so good
August 2, 2026
Reply from Hays Travel - Romsey
Thank you for taking the time to respond to the review. I hope you have a lovely time away! - Charlotte
Listened to our requirements and found…
Listened to our requirements and found us the best deal
July 30, 2026
Reply from Hays Travel - Romsey
Thank you for leaving this lovely review! I have passed this along to the agent and we appreciate you taking the time to leave this - Caitlin :)
Always great service from Tasha & the…
Always great service from Tasha & the team in Romsey.
July 25, 2026
Reply from Hays Travel - Romsey
Thank-you for taking the time to provide this feedback, and for your kind words! - Tasha, Branch Manager.
Excellent holiday booking experience
Excellent experience. Staff as always friendly & helpful in finding he best holiday. Came away with everything booked & sorted
July 27, 2026
Reply from Hays Travel - Romsey
Thank you for your wonderful feedback! Its always a pleasure getting your holidays booked for you - Charlotte
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