I spoke to a lovely lady named Jane at Hayes Travel Rothwell she was great answered my questions,Holiday booked & sorted really quickly so efficient the staff at this Travel Agency brilliant thank you... See more
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The staff in this branch are amazing,all really friendly but especially Karen..she’s gone above and beyond finding me and my group the best holiday/price/deal. The patience,plus knowledge and unders... See more
Company replied
This time it was Karen, who sorted use out (as Adam need a rest from our wind-ups). As normal excellent service, sorted our River Cruise with a great deal. Visiting Hays Travel in Rothwell (all memb... See more
Company replied
Fantastic Sales advisor Holly, nothing was too much trouble for her , answering all our queries..she worked really hard with us and found us a holiday tailored to our specific needs, she explained ev... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Jail Yard Parade, LS26 0AF, Rothwell, United Kingdom
- 01138275441
4.9
Excellent
534 reviews
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Reply from Hays Travel - Rothwell
Thank you for booking:)
Karen always makes me feel welcome and…
Karen always makes me feel welcome and nothing is too much trouble.
Quick and effective and gets me the best deal.
Wouldn’t go anywhere else and to no one else.😁
April 2, 2025
Reply from Hays Travel - Rothwell
Amazing to see you as always! Have a great time!! - Karen
Karen at Rothwell
Karen at Rothwell found our holiday for us which including everything that we were looking for. Thanks Karen!
April 1, 2025
Reply from Hays Travel - Rothwell
Thankyou, I hope you have a fantastic holiday! see you again soon - Karen
The guy who booked it for us was very…good
The guy who booked it for us was very good even got it cheaper than we thought very considerate very good we always book with hays but it was a pleasure xx
March 21, 2025
Reply from Hays Travel - Rothwell
Thankyou for you kind words, we hope you enjoy your trip and look forward to helping you again in the future.
Extremely helpful met everything asked…
Extremely helpful met everything asked for didn't try and sell us extras members of staff very polite friendly
March 18, 2025
Reply from Hays Travel - Rothwell
Thank you Joanne, for this lovely feedback :)
Great job
The gentleman that served me was polite and honest,only taking 5 minutes to complete what I wanted.
He also sent a conformation email strait away which he didn't have to do.
March 16, 2025
Reply from Hays Travel - Rothwell
Thank you Darren for you lovely feedback:)
The best of the best!!
The staff at the Rothwell branch are incredible. Always friendly and nothing is too much trouble. Their product knowledge is so detailed and they have a vast amount of experience between them all. It’s always an absolute pleasure to book with them. Thank you Karen and Adam, I cannot recommend them highly enough. Thank you so much.
March 22, 2025
Reply from Hays Travel - Rothwell
Aw thank you so much for your kind comments an absolute pleasure booking your holiday-Karen & Adam x
Excellent service good price
Excellent service good price
Thank you Karen great job again 👍🏻
March 13, 2025
Reply from Hays Travel - Rothwell
Thank you for your kind comments Shaun greatly appreciated x-Karen
Reply from Hays Travel - Rothwell
Thankyou for your kind words! See you again soon - Adam
I was very impressed by the wayAdam…
I was very impressed by the way Adam booked my holiday to Malta. I tried to do it myself online but eventually gave up & he also saved me an extra £60.
Well done Adam
March 11, 2025
Reply from Hays Travel - Rothwell
Thankyou for your kind words!! Always happy to help and I hope you have a fantastic holiday! See you again soon - Adam
Reply from Hays Travel - Rothwell
Thankyou for your kind words, I hope you have an amazing holiday! - Adam
Rothwell Hayes TravelFriendly knowledgable staff
Friendly knowledgable staff. Listened to what we were looking for and price we didnt wish to exceed. E-mailed all paperwork but also gave us a paper copy and adjusted when noted small error. Very happy with experience.
March 6, 2025
Reply from Hays Travel - Rothwell
Thankyou for your kind words, we look forward to hearing about your holiday when you come back.
Lottie was very charming and helped us…
Lottie was very charming and helped us with our booking.
March 2, 2025
Reply from Hays Travel - Rothwell
Thankyou for your kind words, we hope you have a great holiday!
Reply from Hays Travel - Rothwell
Thankyou for your kind words, Enjoy your trip!
They did a good job for us got us what…
They did a good job for us got us what we wanted
February 12, 2025
Reply from Hays Travel - Rothwell
Thank you for your kind comments-Karen
Reply from Hays Travel - Rothwell
Thank you so much for your kind comments-Karen
Reply from Hays Travel - Rothwell
Thankyou for your kind words ,it was a pleasure to book your holiday for you ! -Adam
Happy days with Hays!
We always use Hays Travel Rothwell to book our holidays and usually have a laugh and a chat with the friendly staff whilst booking.
Thank you to Charlotte, a new and friendly member of staff for securing us the holiday we wanted - I'm sure we will see you again soon.
February 8, 2025
Reply from Hays Travel - Rothwell
Aww thankyou so much for your lovely comments!-Charlotte
Staff very welcoming and soon sorted…
Staff very welcoming and soon sorted the holiday I was wanting to book
February 12, 2025
Reply from Hays Travel - Rothwell
Thankyou for your lovely words ,it was a pleasure to book your holiday for you-Tayla
Adam was great
Adam was great
Very welcoming professional very reassuring
Very happy with our service
February 9, 2025
Reply from Hays Travel - Rothwell
Thank you very much for choosing to book with us at Hays Travel and we look forward to seeing you again - Adam
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