I spoke to a lovely lady named Jane at Hayes Travel Rothwell she was great answered my questions,Holiday booked & sorted really quickly so efficient the staff at this Travel Agency brilliant thank you... See more
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The staff in this branch are amazing,all really friendly but especially Karen..she’s gone above and beyond finding me and my group the best holiday/price/deal. The patience,plus knowledge and unders... See more
Company replied
This time it was Karen, who sorted use out (as Adam need a rest from our wind-ups). As normal excellent service, sorted our River Cruise with a great deal. Visiting Hays Travel in Rothwell (all memb... See more
Company replied
Fantastic Sales advisor Holly, nothing was too much trouble for her , answering all our queries..she worked really hard with us and found us a holiday tailored to our specific needs, she explained ev... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Jail Yard Parade, LS26 0AF, Rothwell, United Kingdom
- 01138275441
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We booked our cruise on the advice of…
We booked our cruise on the advice of Karen. We told her what we wanted and she came up trumps. All the staff here are very helpful but Karen was our go to. We have just booked another cruise and will be in and out to see her very often 😁

Reply from Hays Travel - Rothwell
I picked a holiday for my birthday but…
I picked a holiday for my birthday but when we checked the reviews it wasn’t very nice the assistant was very helpful he changed my hotel for somewhere much better

Reply from Hays Travel - Rothwell
Excellent service
Nothing was too much for the young lady that dealt with our booking, she went out of her way to make sure we got what we wanted

Reply from Hays Travel - Rothwell
The guy was very helpful,couldn't have…
The guy was very helpful,couldn't have done more to help Would recommend the Rothwell branch very highly.

Reply from Hays Travel - Rothwell
Very welcoming and helpful with our…
Very welcoming and helpful with our enquiry and eventual booking, made to feel at ease

Reply from Hays Travel - Rothwell
Another Enjoyable Experience
This time it was Karen, who sorted use out (as Adam need a rest from our wind-ups).
As normal excellent service, sorted our River Cruise with a great deal.
Visiting Hays Travel in Rothwell (all members) is just like meeting friends who are their to provide a nice enjoyable experience when booking a holiday.

Reply from Hays Travel - Rothwell
Karen was very helpful a patient whilst…
Karen was very helpful and patient whilst I was choosing my holiday. Couldn’t of asked for more she’s a star 😊

Reply from Hays Travel - Rothwell

Reply from Hays Travel - Rothwell
Gentleman who served us was very…
Gentleman who served us was very knowledgeable and very helpful.

Reply from Hays Travel - Rothwell
Great service so easy to book and…
Great service so easy to book and lovely Adam on the phone x took 5 minutes and all sorted
Brilliant and a total bargain holiday
Fabulous

Reply from Hays Travel - Rothwell
Personal friendly service.
Personal friendly service.
Easy booking process .
Thanks to everyone member of staff

Reply from Hays Travel - Rothwell
You go above and beyond to help …
You go above and beyond to help book a holiday I booked holiday over the phone You checked there was availability at the hotel I wanted before I booked I can't fault anything that you did for me thank you very much

Reply from Hays Travel - Rothwell
I always find the staff in hays travel…
I always find the staff in hays travel so welcome, kind, taking note of all you want from a holiday. I find them very knowledgeable what ever it's a cruise or a flight package holiday it suits all tastes.

Reply from Hays Travel - Rothwell
Calendonian Travel breaks.
After picking up a Calendonian brochure from Hays Travel in Rothwell, we selected three short coach breaks. Returning to Hays Travel, the process of organising our selection of breaks was very easy and straightforward. We will certainly be using Hays Travel again in the future.

Reply from Hays Travel - Rothwell
Adam in the Rothwell store was…
Adam in the Rothwell store was brilliant. What I thought would be a challenge from my huge list of wants and don’t want, he quickly found us a holiday to suit our (well my 😂) needs.

Reply from Hays Travel - Rothwell
Friendly and helpful
Very friendly and welcoming made me feel at ease when booking a holiday and very knowledgeable went above and beyond to get what we wanted.

Reply from Hays Travel - Rothwell
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