I have used Hays travel in royton quite a few times to book holidays. The staff always extremely helpful with trying to make your holiday tailored to your needs whether it’s changing flights or hotels... See more
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I called in on the off chance to enquire about a city break to Venice. I got a first class service and Courtney took the time to go through the options after my very specific requests! Gave me two opt... See more
Company replied
We return to our local Hays branch in Royton every time we book our holidays. The staff are always super helpful, patient, and great at finding just what we're looking for. This year was no exception... See more
Company replied
The whole booking experience was just right. The advisor was knowledgeable, answered all our questions, was easy to talk to and very efficient. Couldn’t ask for anything more for our first experience... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
1 The Royton Centre, OL2 5PT, Royton, United Kingdom
- 01614645558
5.0
Excellent
1K reviews
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Reply from Hays Travel - Royton
We appreciate your continued trust in us for your holiday bookings. We are so glad we could provide you with amazing and informative service once again.
Reply from Hays Travel - Royton
We appreciate your fantastic feedback! We are so glad that you received great service. Thank you for booking with us, it was a pleasure.
Reply from Hays Travel - Royton
We appreciate you taking the time to leave us such a wonderful review; we are so pleased we met your needs.
Great experience
I had a very positive experience when I visited Hays travel, Royton. The member of staff I dealt with ( Katie)was very helpful and had a lovely pleasant manner. The whole experience was enjoyable and stress free.
February 20, 2026
Reply from Hays Travel - Royton
We're happy to hear that you had a positive and stress-free experience at Hays Travel. It's great to know that our staff was helpful and pleasant. Thank you for your review!
Reply from Hays Travel - Royton
Thank you for taking the time to leave us a lovely review. We are happy to hear our team member was efficient.
Very good service
The sales lady was very helpful, knowledgeable and friendly and went to a lot of effort to get us the best possible deal.
February 21, 2026
Reply from Hays Travel - Royton
We appreciate you taking the time to share your experience. We're happy to hear that our team member was so helpful and knowledgeable in finding you a great deal.
Amanda at the Royton branch.
Amanda at the Royton branch.
We went with the possible intention of booking a holiday we had been made aware by a Hays Travel email.
Amanda spent time discussing that option and other comparable possibilities in the same area.
In the end we booked a better package - hotel, flights and cost - and left very happy with our choice.
Amanda thoroughly deserves the highest praise for her excellent customer service.
February 22, 2026
Reply from Hays Travel - Royton
We appreciate you taking the time to share your experience. We're happy to hear that you were pleased with the service you received and found a better holiday package. Thank you for your positive feedback!
Has aways the staff are fantastic Bev…
Has aways the staff are fantastic Bev is amazing there is no rushing doing everything they can to help wouldn't go anywhere else
February 22, 2026
Reply from Hays Travel - Royton
We appreciate you taking the time to share your kind words! We're so happy to hear that our team is helpful and makes you feel valued.
Lovely lady called Christina helped me…
Lovely lady called Christina helped me very professional and really helpful
February 21, 2026
Reply from Hays Travel - Royton
We appreciate you taking the time to share your positive experience. We're so happy to hear that our service was helpful and professional.
Bev made it really easy to book our…
Bev made it really easy to book our hoilday at royton hays she answered all our questions talked us through everything very good and will be going back
February 13, 2026
Reply from Hays Travel - Royton
We're happy to hear that booking your holiday at Royton Hays was easy, and all your questions were answered. We appreciate you sharing your experience and look forward to your return.
Reply from Hays Travel - Royton
We appreciate you sharing your experience with us; we are so happy to hear you enjoyed our great service and friendly staff.
Reply from Hays Travel - Royton
We appreciate you taking the time to leave us this wonderful review; we are so happy you were pleased with our service.
Reply from Hays Travel - Royton
We appreciate you taking the time to leave us this wonderful review
Booking our holiday with Hays
The member of staff, took her time to search for a holiday in Malta which would cover our wants and needs. She didnt give up, even though she was having difficulty in finding exactly what we wanted. She then asked 2 other colleagues to help her find us a holiday as close to what we wanted as possible. Nothing was too much. We had excellent customer service and in the end we booked our holiday. Thank you to all the staff at Hays Travel Royton. You have always provided me with great customer service.
February 12, 2026
Reply from Hays Travel - Royton
We appreciate you taking the time to share your experience. We're so glad to hear that our team worked hard to find the perfect Malta holiday for you. It's great to know you received excellent customer service.
Courteney was great as she always is
February 14, 2026
Reply from Hays Travel - Royton
We appreciate your kind words; it is great to know that you consistently have such a positive experience with our team.
I always like the staff in the Royton…
I always like the staff in the Royton office, they're always really friendly and helpful particularly Bev. She's really helpful with options on places I mention and explains what might be best.
February 10, 2026
Reply from Hays Travel - Royton
We're so happy to hear that you find our Royton team friendly and helpful. It's great to know that you appreciate the assistance you receive when planning your trips.
Very helpful staff
Very helpful staff.
Dealt with my enquiry promptly. Completely stress free.
Great price. 😀
February 17, 2026
Reply from Hays Travel - Royton
We appreciate you taking the time to leave us such a fantastic review! We are so glad that our service was helpful and stress-free for you.
Always recieve fantastic service from…
Always recieve fantastic service from the staff at the Royton branch.
February 7, 2026
Reply from Hays Travel - Royton
We appreciate you taking the time to share your experience. We are so happy to hear you consistently receive fantastic service from our team.
easy quick with very helpful staff
February 13, 2026
Reply from Hays Travel - Royton
We appreciate you sharing your experience with us! We are so glad to hear that our staff was helpful and efficient.
Went to book a cruise and the lady was…
Went to book a cruise and the lady was fantastic talked us all the way through the booking and found what exactly what we wanted.
February 7, 2026
Reply from Hays Travel - Royton
We appreciate your review! We're so happy we could assist you in booking your cruise and that we found exactly what you wanted.
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