We always use Hays travel at Rustington. We went in to enquire about a holiday we were interested in for 2027 to Fuerteventura. We were assisted by Sarah L, who was extremely helpful and spent a lo... See more
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Jo. She was able to find me a last min holiday with all my requirements.( A big relief after searching on line for hours and not getting anywhere!)She assisted with flight boarding passes,contacts as... See more
Company replied
Sarah & Jo were exceptional. They listened to everything we asked they found us a holiday which covered all our requirements they are very professional helpful kind all the staff in Hayes rustington... See more
Company replied
Hays RUSTINGTON, lovely branch amazing staff. Nothing to difficult for them, booking as per normal straightforward. Even reminded me to go back 08/05/2926 to book in for first holiday. Always ha... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
111 The Street, BN16 3DP, Rustington, United Kingdom
- 01903 868810
4.9
Excellent
944 reviews
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Hassle free booking
I booked my holiday on 2/2/26 at Hayes Travel Rustington.
Alisa was really helpful. She made booking my holiday and organising travel insurance a very pleasant hassle free experience.
February 3, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Very helpful service
Very helpful service. Our trip of a lifetime to New Zealand has been booked with all the extra requests we had. Can't wait to go.
February 1, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Excellent service
Excellent service. Kind and considerate. I only wish the company could better familiarise staff with hotels and resorts.
January 31, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Our first cruise,some very good advice…
Our first cruise,some very good advice Thankyou.
We have already booked for next year!
January 31, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Jacob was very helpful.He sorted out…
Jacob was very helpful.He sorted out all we wanted.He advised us on a lot of things.
January 30, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
The Rustington agents are excellent
The Rustington agents are always very helpful, nothing is too much trouble for them.
Booking through them is so easy & if any problems were to arise they are there to help and advise.
January 28, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
The friendliness and professional way…
The friendliness and professional way we were treated. Have booked with them Several times now
January 27, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Very prompt and efficient service…
Very prompt and efficient service provided by Sarah
January 27, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
My review
Patience, support and kindness. Nothing was too much trouble . Thank you !
January 25, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
You always get first class customer…
You always get first class customer service at Hays in Rustington. Nothing is too much trouble.
January 25, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Very positive experience at Hays Travel Rustington
I Have to say Alisa at Hays Travel Rustington went above and beyond to get us the best deal on booking our holiday, I’m quite nervous when it comes to flying Alisa was very understanding she pre booked our seats and I already feel a lot less anxious and am truly looking forward to our holiday.
Breath of fresh air thank you.
January 25, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Staff made us welcome showed best deal
Staff made us welcome showed best deal. Brilliant
January 17, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Very helpful and knowledgeable
Alisa was extremely helpful in helping us book for my friends 80th birthday between Christmas and New Year and he wanted to go on P&O Britannia
January 17, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Rustington branch - fabulous!
Although we knew where we wanted to go, we could not decide on the type of holiday we wanted (ie. hotel, escorted tour, mini cruise). Sarah in the Rustington branch was very patient & extremely helpful in assisting us with our holiday choice, taking the time to listen to what we want/don't want. Now booked & extremely happy - thank you so much.
January 24, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Chelsea accepted that I knew what I…
Chelsea accepted that I knew what I required and met my wishes completely in a friendly manner
January 23, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Holiday plan
We went in with a plan and came out with exactly what we asked for. Alisa took the time to go through all options available and came up with the best for us. Including travel insurance and airport parking we felt we got a great deal. 😊
January 22, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Very well advised
Very well advised. Very attentive . Booking procedures made smoothly
January 21, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
The member of staff who assisted me was…
The member of staff who assisted me was very helpful indeed.
January 20, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
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