We always use Hays travel at Rustington. We went in to enquire about a holiday we were interested in for 2027 to Fuerteventura. We were assisted by Sarah L, who was extremely helpful and spent a lo... See more
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Jo. She was able to find me a last min holiday with all my requirements.( A big relief after searching on line for hours and not getting anywhere!)She assisted with flight boarding passes,contacts as... See more
Company replied
Sarah & Jo were exceptional. They listened to everything we asked they found us a holiday which covered all our requirements they are very professional helpful kind all the staff in Hayes rustington... See more
Company replied
Hays RUSTINGTON, lovely branch amazing staff. Nothing to difficult for them, booking as per normal straightforward. Even reminded me to go back 08/05/2926 to book in for first holiday. Always ha... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
111 The Street, BN16 3DP, Rustington, United Kingdom
- 01903 868810
4.9
Excellent
944 reviews
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Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Alisa was very helpful and…
Alisa was very helpful and knowledgeable. She was also very patient, checking different options for my trip to Australia. It would have taken me much longer to have done the booking myself and I would not have had the peace of mind offered by an expert.
February 12, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Staff very helpful
Staff very helpful, we weren't rushed into making a decision about where we wanted to go. We would recommend.
January 8, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Always lovely staff that we deal with
Always lovely staff that we deal with
So helpful, they always find what we need
Perfect.cant fault them
February 12, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Great service and always with a smile.
February 13, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Excellent service
As usual, Jo was extremely helpful, friendly and efficient. She explained all the possibilities and helped me to find the best option. I always use Hays to help me plan my flights. It provides an excellent service
February 11, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Morocco trip three stops
Very nice helpful staff and get us what we liked to do on our trip
February 12, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Canada coast to coast
All the staff are very friendly and extremely knowledgeable. They give you as much help & support as you require and I would not hesitate to go back again or to recommend them to friends and family! A special thanks to Sarah!
February 7, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
The customer service
February 10, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Very helpful & efficient.
Sarah helped us to find a suitable holiday that satisfied our needs.
February 10, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Sarah was great
Sarah was great , patient polite & arranged everything .. so nice to be able to be assured of our paperwork & flights are all arranged
5 stars
February 9, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Had personal experience with good…
Had personal experience with good customer service
February 7, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Great customer service always
Great customer service always. Warm friendly environment
February 7, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Great Service as always
Always receive great service from this store, some members of staff have been providing this kind of service for many years and that is what the public like to see in Rustington. Great work by the whole team.
February 8, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Jacob was brilliant
Jacob was brilliant. Very polite, patient, good to talk to, knowledgeable.
It was so good having someone that knew all the complexities of cruising, esp about booking an evacuchair and accessible cabin.
Booking a cruise for the 1st time is a minefield, so good to be guided through the process.
I spent ages contacting cruise companies, getting quotes and comparing cruises and in the end, the Fjords cruise he suggested did indeed turn out to be the best for our needs. Plus same price
January 30, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Great service as always
February 8, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Pleasant prompt and helpful service.
February 6, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Friendly and helpful staff
Friendly and helpful staff. They were happy to price up 3 different holiday choices for a special birthday and then to make the final booking a painless experience
February 7, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Great travel Agents at Rustington
Chelsea was really excellent , helping my friend and I to find our 2027 holiday.
We went in to the shop with a Spanish holidwy in mind for the New Year, but we cdnt go there because , the hotel we
wanted wasnt available. We then decided Gran Canaria where my nieces are at the moment.Chrlsea was amazingly helpful! A lovely lady😀
January 30, 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great trip !
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