Hays Travel - Rutherglen Reviews 

778
TrustScore 5 out of 5

4.9

224 Main Street, G73 2HP Rutherglen, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

June was very helpful helping in what turned out to be a confusing booking, partly due to me, and we succeeded in the end. Travel Agents working in their Front of House have time consuming roles wh... See more

Company replied

Rated 5 out of 5 stars

The shop manager ( Debbie?) was very helpful and explained things clearly and professionally. She covered all the details and options available and provided a comprehensive and impressive level of ser... See more

Company replied

Rated 5 out of 5 stars

The first time I’ve used a travel agent in over 25 years. Debbie in Rutherglen was extremely helpful and supportive. Showing lots of options and booking us our holiday

Company replied

Rated 5 out of 5 stars

That's a few holidays we have booked with Hays travel they are always very professional and friendly. They listen to your budget and get you the best holiday. They also try to price match if you see a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 224 Main Street, G73 2HP, Rutherglen, United Kingdom

  • 01413198948

4.9

Excellent

TrustScore 5 out of 5

778 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(778)

118,901 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As a lone female traveller

As a lone female traveller, I really want to be sure of where I am going. Elaine took her time to look for a holiday to suit me. My last holiday she helped me book was to Portugal and everything was fantastic for a lone female. I appreciate her patience and the effort she puts in to get me a holiday to suit me.

February 13, 2026
Hays Travel - Rutherglen logo

Reply from Hays Travel - Rutherglen

Thanks you for the lovely feedback and booking with us again :)

Rated 5 out of 5 stars

Holidays

Always very helpful all the staff go out of there way to make sure you are getting the best deals wouldn't book anywhere else first class

February 24, 2026
Hays Travel - Rutherglen logo

Reply from Hays Travel - Rutherglen

Thank you for the lovey feedback :)

Rated 5 out of 5 stars

Can not improve on perfection

Same great results as normal nothing to be improved

February 21, 2026
Hays Travel - Rutherglen logo

Reply from Hays Travel - Rutherglen

Thank you for the feedback Ian and booking with us again :)

Rated 5 out of 5 stars

As always Debbie in Hays Rutherglen…

As always Debbie in Hays Rutherglen goes above and beyond for customers,

February 14, 2026
Hays Travel - Rutherglen logo

Reply from Hays Travel - Rutherglen

Eva,

We're so happy to hear that you had such a positive experience. Thank you for taking the time to leave us this wonderful feedback!

rutherglen, Hays Travel

Rated 5 out of 5 stars

As always Hays does grand job

As always Hays does grand job. Debbie cannot do enough to help us and answers all our questions, even the silly ones. We never feel rushed.
It's a pleasure to visit your Rutherglen office.
Avril Simpson

February 8, 2026
Hays Travel - Rutherglen logo

Reply from Hays Travel - Rutherglen

Thank you for the lovey feedback and continued support to our store with all your lovely bookings.

Rated 5 out of 5 stars

Very welcoming

Very welcoming, great information , Angie was so very helpful with our holiday and got us a great deal . She gave us a lot of information and ideas . We didn't initially plan to book our holiday that day but Angie was so informative we booked with her straight away.

February 13, 2026
Hays Travel - Rutherglen logo

Reply from Hays Travel - Rutherglen

KIM,

We appreciate your kind words! We're happy to hear that you found our team member so helpful and informative, securing you a great deal. We're glad we could assist you in planning your holiday!

Hays Travel

Rated 5 out of 5 stars

The Island

The travel assistant was very knowledgable and helped with lots of information about our holiday

February 12, 2026
Hays Travel - Rutherglen logo

Reply from Hays Travel - Rutherglen

Thanks for the lovely comments. June

Rated 5 out of 5 stars

Great holiday booking experience

I would recommend the team at Rutherglen shop, the friendly atmosphere.
Your not rushed and they take the time with you to get the right holiday.

February 9, 2026
Hays Travel - Rutherglen logo

Reply from Hays Travel - Rutherglen

Thank you Mrs Macleod for your lovey comments and booking with hays travel again :)

Rated 5 out of 5 stars

Customer service is second to none

Customer service is second to none. Angela went over and above to create the perfect travel package. She understood what we were looking for and suggested various options. It is not our first time booking through Hays Travel - Rutherglen and will continue to use them in the future.

January 27, 2026
Hays Travel - Rutherglen logo

Reply from Hays Travel - Rutherglen

Andrea Brown,

We appreciate your kind words and are so happy to hear that we created the perfect travel package for you. We are grateful for your continued trust in us.

Hays Travel

Rated 5 out of 5 stars

Booking made very easy

Just booked a 2027 cruise to Norway through June at Hays Rutherglen. We have booked so many times before June knows exactly what we are looking for. She secured a great cabin at a fabulous price, all done with a quick phonecall to her. Great service, we'll be booking again soon.

January 30, 2026
Hays Travel - Rutherglen logo

Reply from Hays Travel - Rutherglen

Thanks for the lovely comments. June

Rated 5 out of 5 stars

Cruise holiday …

I booked 2 cruises with Hays travel yesterday. The agent Megan was amazing she explained everything and was back and forth on calls giving me prices on all different cruises I asked her to price for me. She went above and beyond explaining what the different cruises had to offer and the different destinations. I explained I’m taking my teenage daughter and it’s hard to find somewhere to travel and keep her entertained thats when Megan explained all the different onboard entertainment the MSC and the Royal Caribbean cruise ships have to offer. I loved the sound of it all that much I decided to book the MSC for this year and the Royal Caribbean for next year. I cannot praise Meagan enough for all her hard work in finding me what I wanted and the price I wanted , so happy and excited and can’t wait to surprise my daughter with these 2 amazing trips

February 3, 2026
Hays Travel - Rutherglen logo

Reply from Hays Travel - Rutherglen

Thank you for the lovely review and feedback and booking with us again :)

Rated 5 out of 5 stars

First class service from June

First class service from June, who was so helpful and knowledgable when we made our booking. We had lots of questions which June answered. Will use Hays travel again for another holiday booking.

February 1, 2026
Hays Travel - Rutherglen logo

Reply from Hays Travel - Rutherglen

Thanks you for the lovely feedback and booking :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look