Covered all areas of holiday booking and gave advice as to flights and possible night stay at airport due to early departure.even emailed me with hotel costs. Always have had excellent service from C... See more
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Whilst considering a number of options I was helped by various members of the Ryde team. Some of them I knew well and some were new to me, but there was no variation in the quality of service. As ever... See more
if I could, I would give the Manger and his team at the Hayes branch Isle of Wight five stars plus! The overall service, knowledge and professionalism of the staff is excellent. I would highly recomme... See more
Company replied
The lady smiled as soon as we went in the shop We knew what we wanted to book but her advice on cabin location and price was extremely helpful Would go to this branch again and ask for this travel... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 High Street, PO33 2HW, Ryde, United Kingdom
- 01983 565292
4.9
Excellent
673 reviews
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Easy booking with great help
Staff are friendly, helpful and always smartly dressed, a good impression that leads to a professional service
April 30, 2026
Reply from Hays Travel - Ryde
Thank you for your lovely review! We’re so pleased to hear that our team’s friendliness, helpfulness, and professionalism made a great impression on you.
We’re always striving to provide a 5-star experience, so if there’s anything we could have done to make your visit even better, we’d really appreciate your feedback. We hope to welcome you again soon and turn that 4-star experience into a 5-star one!
Cruise booking
We always book through Chris when booking cruises. His knowledge, experience & professionalism are second to none & we appreciate how easy the whole process is.
April 29, 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you continue to book your cruises with Chris and that his knowledge, experience, and professionalism make such a positive difference to your experience. It’s great to know he makes the whole process easy and enjoyable for you. We truly appreciate your continued trust and look forward to helping you plan many more fantastic trips in the future!
Our rep was great she helped me book…
Our rep was great she helped me book the holiday with ease. Very helpful highly recommend.
April 28, 2026
Reply from Hays Travel - Ryde
Thank you for your review. We appreciate your kind words and are so happy to hear that our team member provided such helpful assistance in booking your holiday. Kind Regards Hays Travel Ryde
Happy with staff as work well with me…
Happy with staff as work well with me as we commutation by write down as myself deaf as staff really friendly and make time for me which am happy with
April 12, 2026
Reply from Hays Travel - Ryde
Hi Angelina,
We are so glad our team provided excellent service and made you feel comfortable. Thank you for your kind words! Kind Regards, Ryde Hays Travel.
After the cruise company changed the…
After the cruise company changed the date of our cruise, the cabin on the rearranged cruise was in not in a good position on the ship, with restricted views. Obviously this was nothing to do with Hays.
I was going to cancel to due this issue.
Chris was able to contact the cruise company and change the cabin for us. He has been absolutely brilliant.
Many thanks to Chris and Hays Ryde.
April 17, 2026
Reply from Hays Travel - Ryde
Mr Donovan,
We are so pleased to hear our team could assist in resolving the cabin issue for your cruise. We always aim to ensure our customers have the best experience. Thank you for your kind words.
Kind Regards, Ryde Hays Travel
Trip booked!
Professional, knowledgeable staff who did everything we needed to book our time away. Thankyou
April 13, 2026
Reply from Hays Travel - Ryde
Hi Claire,
Thank you for your kind words! We are delighted to hear our team was professional and knowledgeable and could assist with your booking. Kind Regards, Ryde Hays Travel
The service that was given was great.
April 10, 2026
Reply from Hays Travel - Ryde
Hi Jane, We are so pleased you had a great experience with our service. Thank you for your kind words! Kind Regards, Ryde Hays Travel
Fantastic Service
Once again Chris went above and beyond to book a holiday in the Maldives. Having a local branch is invaluable as they get to know their customers and provide a constantly good service.
April 14, 2026
Reply from Hays Travel - Ryde
Hi Paula,
We are so pleased to hear we could help with your Maldives holiday! We truly value building relationships with our customers. Thank you for your kind words. Kind Regards, Ryde Hays Travel
Kiaa has very good help deaf poeple and…
Kiaa has very good help deaf poeple and booking cruises I say really big thank you for help my group. Hope more sort out ok thank you again
April 12, 2026
Reply from Hays Travel - Ryde
Hi Philippa,
We're happy to hear that Kiaa was helpful for your group's cruise booking. We appreciate your kind words and are glad we could make the process smooth. Kind Regards Ryde Hays Travel
Friendly and very helpful
Always receive a very friendly and helpful service when going into Hays Travel. I wouldn't use anyone else.
April 8, 2026
Reply from Hays Travel - Ryde
Thank you so much for your kind words and for taking the time to leave us such a wonderful review!
We’re absolutely delighted to hear that you consistently receive friendly and helpful service when visiting us.
We look forward to helping you plan your next holiday!
The team at Hays Travel Ryde
Reply from Hays Travel - Ryde
Thank you so much for your kind words! We're really glad you had a great experience your feedback means a lot to us. Kind regards Ryde Hays Travel.
***** service
As always everyone was very helpful,friendly and knowledgeable. The booking was easy and what we needed.
April 1, 2026
Reply from Hays Travel - Ryde
Thank you so much for your lovely review! We're delighted to hear that you found our team helpful, friendly, and knowledgeable. It’s great to know the booking process was easy and exactly what you needed.
We truly appreciate you taking the time to share your experience and look forward to helping you again in the future!
Reply from Hays Travel - Ryde
Thank you so much for your wonderful review! We’re delighted to hear you’ve booked another holiday with us and that your experience was excellent. It’s great to know you found us helpful and informative throughout the process.
We truly appreciate your continued trust and look forward to helping you plan many more amazing getaways! - Ryde hays travel
Kiaa-leigh at the Ryde branch
Kiaa-leigh at the Ryde branch is always fantastic, willing to help, knowledgeable and understanding of our requirements
March 19, 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful 5‑star review. We’re delighted to hear that Kiaa‑Leigh at our Ryde branch continues to deliver the fantastic service you’ve come to expect. Her willingness to help, deep knowledge, and genuine understanding of your travel needs are exactly what we strive for at Hays Travel.
We truly appreciate you taking the time to share your experience and look forward to helping you plan many more memorable trips.
Kind regards,
Hays Travel Ryde
Reply from Hays Travel - Ryde
Mr derrick Menday,
We appreciate your kind words and are so glad you found your experience helpful in every way. Thank you for taking the time to leave us a review.
Kind Regards Ryde, Hays Travel
Many thanks to the friendly & very helpful staff at the Ryde branch of Hays Travel.
I found the staff in your Ryde branch extremely helpful, knowledgeable & friendly. They gave me great advice - even offering to print my boarding pass (since I don't have a printer). I totally reccommend Hays, and will definitely book with you again. Thank you!
February 15, 2026
Reply from Hays Travel - Ryde
Ms Jacqueline Yorke,
We're happy to hear that the Ryde team was so helpful and knowledgeable! We appreciate your recommendation and are so glad you'll book with us again. Thank you for your kind words.
ryde, Hays Travel
Hays Travel Ryde Isle of Wight
I use Ryde Hays Travel on Isle of Wight. I live in Cheshire though! Chris, the manager is so very good and sorts everything out for you. The team are also very helpful. I use this team for all my holidays. Highly recommended indeed!!
February 1, 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that you continue to choose team Ryde for booking your holidays, even all the way from Cheshire! That really means a lot to us.
Chris will be especially pleased to hear your kind words, and we’re so glad he’s been able to make the planning process easy and stress-free for you.
We truly appreciate your loyalty and recommendation, and we look forward to helping you plan many more fantastic holidays in the future!
Warmest thanks,
Chris and the Hays Travel Ryde team
First time traverler…
Great staff very helpfull took time to exaplan everything.As this was my first time booking a holiday.had some good ideas which mached what i wanted.
March 12, 2026
Reply from Hays Travel - Ryde
Thank you so much for your lovely review!
We’re really glad to hear that our team was able to make your first holiday‑booking experience smooth and enjoyable. It’s great to know that the time we spent explaining everything and suggesting ideas helped you find exactly what you were looking for.
If you need anything at all as your trip gets closer or whenever you’re ready to plan your next getaway we’re always here and happy to help.
Thanks again for choosing us! - Ryde Hays Travel
Always great service by Chris
Always great service by Chris , wouldn’t use any other travel agent . His knowledge is invaluable and always deals with my queries do promptly .
March 12, 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful review! We’re delighted to hear that you always receive great service from Chris. His knowledge and dedication truly make a difference, and we’re glad he’s able to handle your queries so promptly.
We really appreciate your loyalty and your kind words it means a lot. We look forward to helping you with many more holidays in the future!
Ryde Hays Travel
Christopher was very helpful in finding…
Christopher was very helpful in finding us the perfect location for our holiday with in our budget .
March 5, 2026
Reply from Hays Travel - Ryde
Thank you so much for your lovely review! We're delighted to hear that Christopher was able to help you find the perfect holiday location within your budget. We’re thrilled you had a great experience, and we truly appreciate you taking the time to share it.
We hope you have an amazing trip, and we’re always here if you need help planning your next getaway!
Ryde Hays Travel
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