Hays Travel - Samantha Little Reviews 

141
TrustScore 5 out of 5

4.9

Personal Travel Consultant, CA7 4RU Abbeytown, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have used Samantha little a few times for holidays, she’s amazing always fast response, everything is so easy. Definitely first port of call when wanting a holiday😁

Rated 5 out of 5 stars

Excellent service. Sam ensured my holiday was exactly what I was looking for and made sure I was happy before booking it.

Rated 5 out of 5 stars

Sam listened to everything we wanted from this trip and picked out the prefect travel route and hotels. She has planned our internal flights, transfers and has given us hints and tips for while we are... See more

Company replied

Rated 5 out of 5 stars

Sam helped me book a large group for a stag do and was extremely helpful in giving recommendations & finding us the best deal which made the whole process really easy. Even when we had to modify the b... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant, CA7 4RU, Abbeytown, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

141 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(141)

125,148 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Sam ensured my holiday was exactly what I was looking for and made sure I was happy before booking it.

August 18, 2026
Rated 5 out of 5 stars

Great experience

We have used Samantha little a few times for holidays, she’s amazing always fast response, everything is so easy. Definitely first port of call when wanting a holiday😁

July 31, 2026
Rated 5 out of 5 stars

I messaged Sam with a few details and…

I messaged Sam with a few details and she came back with some wonderful options for us to look at that really fit the holiday we were looking for.
Fantastic response to our questions and so happy to have something booked with Sam.

May 21, 2026
Rated 5 out of 5 stars

First class service

Excellent help and quick responses to emails, nothing to much trouble and really good advice.

May 9, 2026
Hays Travel - Samantha Little logo

Reply from Hays Travel - Samantha Little

Thankyou Lucy :)

Rated 5 out of 5 stars

Sam really listened to what I wanted…

Sam really listened to what I wanted out of my trip and put together an itinerary that was absolutely perfect for me.
Communication is brilliant too, quick to respond, super friendly, and always willing to answer any questions I have.
Will definitely be using Sam again and recommending her to family/friends!

March 29, 2026
Hays Travel - Samantha Little logo

Reply from Hays Travel - Samantha Little

Thankyou Elise :)

Rated 5 out of 5 stars

Sam was very helpful

Sam was very helpful, gave good advice and made booking our holiday very easy

March 24, 2026
Hays Travel - Samantha Little logo

Reply from Hays Travel - Samantha Little

Thanks Auntie Dawn :)

Rated 5 out of 5 stars

Sam was very brilliant.

Sam was very efficient, polite and professional in sorting out my holiday,
She gave me some great ideas for activities and places to visit and see while I am away .
Couldn’t have been a better service .
It was a pleasure dealing with her .

March 11, 2026
Hays Travel - Samantha Little logo

Reply from Hays Travel - Samantha Little

Thanks dad :)

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish, my girlfriend and I weren’t 100% sure where we wanted to go or what we wanted but after a few messages with Sam and a few ideas given to us we narrowed it down and got our holiday booked.

March 7, 2026
Hays Travel - Samantha Little logo

Reply from Hays Travel - Samantha Little

Thanks Harry :)

Rated 5 out of 5 stars

Amazing agent

Amazing agent, helped us find the perfect holiday within our price range! Couldn’t fault her, she is brilliant at her job!

January 29, 2026
Hays Travel - Samantha Little logo

Reply from Hays Travel - Samantha Little

Thanks Mol :)

Rated 5 out of 5 stars

great customer service

great customer service, really happy, really helpful 😁😁

February 5, 2026
Hays Travel - Samantha Little logo

Reply from Hays Travel - Samantha Little

Thanks Bex :)

Rated 5 out of 5 stars

Thank you Sam!

Samantha was brilliant. She was knowledgeable and gave multiple options in a fast efficient way. I felt like I was organising with a friend!

January 18, 2026
Hays Travel - Samantha Little logo

Reply from Hays Travel - Samantha Little

Thanks Sharron :)

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, nothings ever a problem with Sam, no matter how many times we change our minds.
We have booked the honeymoon of our dreams with no hassle.

December 20, 2025
Hays Travel - Samantha Little logo

Reply from Hays Travel - Samantha Little

Thanks Callum!

Rated 5 out of 5 stars

Holiday

Sam is very helpful and has found us a hotel that meets our requirements and one that looks incredible.

November 13, 2025
Hays Travel - Samantha Little logo

Reply from Hays Travel - Samantha Little

Thanks Alice :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look