Hays Travel - Sandbach Reviews 

470
TrustScore 5 out of 5

4.9

3 High Street, CW11 1AH Sandbach, GB


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Rated 5 out of 5 stars

We have Traveled with Hays to several countries..Never had a problem always had a Fabulous Holiday..the service is excellent. Thank You Rachel and Team

Company replied

Rated 5 out of 5 stars

Booked holiday over phone found hays very helpful wouldn’t go anywhere else many thanks to hays travel sandbach

Company replied

Rated 5 out of 5 stars

As usual, the advisor was knowledgeable, listened to my requests and responded with options. Superb one stop shop, back for currency soon. Many thanks.

Company replied

Rated 5 out of 5 stars

Staff in my local (Sandbach) shop are a pleasure to deal with. In particular Rachel who spent some time looking at numerous holiday options for me over several visits, and booking a trip. I also de... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 3 High Street, CW11 1AH, Sandbach, United Kingdom

  • 01270895478

4.9

Excellent

TrustScore 5 out of 5

470 reviews

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4.9

All reviews

(470)

126,307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Helpful staff.

January 30, 2025
Hays Travel - Sandbach logo

Reply from Hays Travel - Sandbach

Thank you for your kind review!

Rated 5 out of 5 stars

Great experience

Rachel was very knowledgable, helpful and friendly made booking a holiday a pleasant experience will use Hayes again

January 29, 2025
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Reply from Hays Travel - Sandbach

It was lovely to meet you and thanks for your great review!

Rated 5 out of 5 stars

Very helpful

Very helpful, hassall free,10 out of 10

January 30, 2025
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Reply from Hays Travel - Sandbach

Thank you for your kind review! This will help on my apprentice journey Thanks Joe

Rated 5 out of 5 stars

Satisfied customer

We were seen promptly. The assistant booked us the holiday we wanted on the dates we wanted. Gave us any advice we needed. Trust the holiday will go well.

January 30, 2025
Hays Travel - Sandbach logo

Reply from Hays Travel - Sandbach

Thank you for your kind review!

Rated 5 out of 5 stars

Great travel shop !

Rachel who helped us to find a holiday was so welcoming very polite and super helpful

January 7, 2025
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Reply from Hays Travel - Sandbach

Thank you so much for your kind review Laura, it was my pleasure Rachel x

Rated 5 out of 5 stars

Booking a holiday made easy.

Super helpful at going through options and took the stress out of booking. Great customer service.

January 4, 2025
Hays Travel - Sandbach logo

Reply from Hays Travel - Sandbach

Thank you for your kind review!

Rated 5 out of 5 stars

THE STAFF ARE ALWAYS SO HELPFUL

THE STAFF ARE ALWAYS SO HELPFUL, RACHEL IS SO HELPFUL GREAT SENSE OF HUMOUR TOO NOTHING IS TOO MUCH TROUBLE FOR HER ,I ALWAYS GO HERE IF I WANT A HOLIDAY ABROAD, BECAUSE I TRUST THEIR ADVICE, AND HAVE NEVER BEEN LET DOWN.

January 4, 2025
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Reply from Hays Travel - Sandbach

Thanks for the great review Michelle, lovely to see you both again!

Rated 5 out of 5 stars

Dealt with in a polite and efficient…

Dealt with in a polite and efficient manner so that we got the best deal for our holiday
We have booked our holidays with Hayes in sandbach ever since they took over the Thomas Cook shop and we will continue to support our local office

December 15, 2024
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Reply from Hays Travel - Sandbach

Thank you for your kind review!

Rated 1 out of 5 stars

Do not use for Foreign Currency

More fool us for putting our trust in a local company , The Exchange that they gave my wife at the weekend was awful and daylight robbery. We will never trust Hays Travel again .

December 7, 2024
Unprompted review
Hays Travel - Sandbach logo

Reply from Hays Travel - Sandbach

We are sorry that you weren't happy with our Foreign Currency service

Rated 5 out of 5 stars

Friendly attentive and knowledgeable

Friendly attentive assistant who had good knowledge of the requirements for assisted travel and accommodation.

November 17, 2024
Hays Travel - Sandbach logo

Reply from Hays Travel - Sandbach

Thank you for your kind review!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, answered all my questions. It’s nice to know if I need to know anything I can pop in or pick up the phone and there will be a friendly voice on the other end to help.

November 6, 2024
Hays Travel - Sandbach logo

Reply from Hays Travel - Sandbach

Thank you! I'm glad we could help :)

Rated 5 out of 5 stars

the lady who helped me find a holiday…

the lady who helped me find a holiday was very pleasant and friendly and very professional in her job...

November 9, 2024
Hays Travel - Sandbach logo

Reply from Hays Travel - Sandbach

Thank you for your kind review Mark, I'm so glad we managed to find the right holiday for you Thanks Rachel

Rated 5 out of 5 stars

My partner and I were walking through…

My partner and I were walking through our local high street (sandbach) and i noticed a week in the sun in January at a give away price, call me impulsive but it was too good to leave . We entered the branch and was immediately seen to by a lovely young lady called Chloe . She explained our options and relayed her past trips to the same destination which made us book the holiday there and then . She was extremely proficient and courteous I will definitely be coming back for our next adventure 10/10

November 6, 2024
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Reply from Hays Travel - Sandbach

Thank you for your lovely review Mr Carly :)

Rated 5 out of 5 stars

Excellent service

Excellent service, staff very helpful. We knew where we wanted to go and which hotel and it was completed within half an hour. Huge thankyou to Hays Travel in Sandbach.

October 29, 2024
Hays Travel - Sandbach logo

Reply from Hays Travel - Sandbach

Thank you for your kind review Mr Herd!

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