Sarah made the experience great! She always makes time to respond to questions efficiently and in a friendly manner. Sarah has been so helpful from the moment of booking and even whilst on our vacati... See more
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This is our third cruise booked with Sarah, her attentive nature makes the experience from booking, right through to the holiday itself is excellent. All three occasions she has beaten other quotes, I... See more
We booked our cruise through Sarah Bell Sampson @ Hays Travel and Sarah couldn't have made the booking process any easier. She was so friendly and talked us through all our options and very informativ... See more
Company replied
Sarah was Very friendly and knowledgeable. She looked into various options and gave us some great choices. When we decided on the holiday for us, she was also very knowledgeable about the areas we w... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Sarah Bell-Sampson, S20, Sheffield, United Kingdom
- 01144075268
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Sarah is very helpful & informative
Sarah was very helpful and informative. She responded quickly to the many questions we had as first time cruisers and put us at easy with all the information she provided. She spoke with us over the phone so it was a lovely personable experience. I would not hesitate to book with her again.
Many thanks, Jo 😊

Reply from Hays Travel - Sarah Bell-Sampson
Great knowledgeable travel agent
Very knowledgeable, very efficient and lovely to deal with.

Reply from Hays Travel - Sarah Bell-Sampson
Sarah is always fast and efficient at…
Sarah is always fast and efficient at responding, very helpful

Reply from Hays Travel - Sarah Bell-Sampson
Can not do enough to help
I can't rate my travel rep enough she's gone above and beyond to help me when we've had to change out holiday and nothings been to much for her

Reply from Hays Travel - Sarah Bell-Sampson
Fab…
Sarah found exactly what I was looking for. She makes booking a holiday so much easier for me. She's the best. Thankyou.

Reply from Hays Travel - Sarah Bell-Sampson
My holiday
I messaged sara with what i wanted she gave me some quotes. I picked which holiday i wanted and she booked it all for me. So much easier than doing it myself. Definitely reckon hays travel

Reply from Hays Travel - Sarah Bell-Sampson
Sarah was brilliant gave us all…
Sarah was brilliant gave us all information we needed.

Reply from Hays Travel - Sarah Bell-Sampson
Great customer service with Sarah…
Great customer service with Sarah understood our needs and very pleasant and explained everything,
Would recommend Hays again

Reply from Hays Travel - Sarah Bell-Sampson

Reply from Hays Travel - Sarah Bell-Sampson

Reply from Hays Travel - Sarah Bell-Sampson
Sarah Bell-Great service! Best price!
Thank you Sarah Bell for a great service! She understood my needs thoroughly and found the best price deal. I highly recommend her!

Reply from Hays Travel - Sarah Bell-Sampson
Very good and helpful service
Very good and helpful service, answered all the questions I had.

Reply from Hays Travel - Sarah Bell-Sampson
100% Customer Satisfaction
Sarah was an absolute pleasure to deal with and so patient with me and all my questions regarding a Caribbean Cruise I have now booked with her.
I will definitely consider Hay for any future holidays. Thank you Sarah 😊

Reply from Hays Travel - Sarah Bell-Sampson
Great communication
Great communication. Sarah run through everything very clearly. Cheers

Reply from Hays Travel - Sarah Bell-Sampson
Excellent service!!
Sarah was amazing she gave us lots of information about the type of holiday we should go for and Sarah got us just what we wanted for a great price! Can’t wait to book with Sarah again!!

Reply from Hays Travel - Sarah Bell-Sampson
Honest review…
Sarah was very quick to respond to queries and made the whole process of choosing and booking a holiday easy.

Reply from Hays Travel - Sarah Bell-Sampson
Absolutely Fantastic!!
Absolutely Fantastic!!! Really easy to book. All my questions answered and Sarah was so friendly. Will definitely book with her again

Reply from Hays Travel - Sarah Bell-Sampson
Sarah deserves a raise she’s so…
Sarah deserves a raise she’s so accommodating an goes above a beyond for your needs. She works so hard in making ur travel perfect
Can’t recommend her enough

Reply from Hays Travel - Sarah Bell-Sampson
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