Hays Travel - Sarah Bell-Sampson Reviews 

231
TrustScore 5 out of 5

4.9

Personal Travel Consultant Sarah Bell-Sampson, S20 Sheffield, GB


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Rated 5 out of 5 stars

Sarah made the experience great! She always makes time to respond to questions efficiently and in a friendly manner. Sarah has been so helpful from the moment of booking and even whilst on our vacati... See more

Rated 5 out of 5 stars

This is our third cruise booked with Sarah, her attentive nature makes the experience from booking, right through to the holiday itself is excellent. All three occasions she has beaten other quotes, I... See more

Rated 5 out of 5 stars

We booked our cruise through Sarah Bell Sampson @ Hays Travel and Sarah couldn't have made the booking process any easier. She was so friendly and talked us through all our options and very informativ... See more

Company replied

Rated 5 out of 5 stars

Sarah was Very friendly and knowledgeable. She looked into various options and gave us some great choices. When we decided on the holiday for us, she was also very knowledgeable about the areas we w... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Sarah Bell-Sampson, S20, Sheffield, United Kingdom

  • 01144075268

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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4.9

All reviews

(231)

120,653 reviews in the last 12 months

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Rated 5 out of 5 stars

Sarah is very helpful & informative

Sarah was very helpful and informative. She responded quickly to the many questions we had as first time cruisers and put us at easy with all the information she provided. She spoke with us over the phone so it was a lovely personable experience. I would not hesitate to book with her again.
Many thanks, Jo 😊

April 20, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

Thank you Jo for your kind words. My pleasure to have assisted with your upcoming cruise. Thanks Sarah 😊

Rated 5 out of 5 stars

Great knowledgeable travel agent

Very knowledgeable, very efficient and lovely to deal with.

April 21, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

Thank you Michelle, my pleasure in helping you book your upcoming cruises. Thanks Sarah 😊

Rated 5 out of 5 stars

Can not do enough to help

I can't rate my travel rep enough she's gone above and beyond to help me when we've had to change out holiday and nothings been to much for her

March 26, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

My pleasure Wallis, thank you for the lovely review. Thanks Sarah :)

Rated 5 out of 5 stars

Fab…

Sarah found exactly what I was looking for. She makes booking a holiday so much easier for me. She's the best. Thankyou.

April 4, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

Thank you Jess for the lovely review, happy to help as always. Thanks Sarah :)

Rated 5 out of 5 stars

My holiday

I messaged sara with what i wanted she gave me some quotes. I picked which holiday i wanted and she booked it all for me. So much easier than doing it myself. Definitely reckon hays travel

April 5, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

Thank you Nicola for the lovely review, happy to help. Thanks Sarah :)

Rated 5 out of 5 stars

Great customer service with Sarah…

Great customer service with Sarah understood our needs and very pleasant and explained everything,
Would recommend Hays again

March 23, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

Thank you Robert, happy to have helped you with your booking, I hope you have a great cruise. Thanks Sarah

Rated 5 out of 5 stars

Very helpful

Very helpful

February 26, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

Thank you Stacey, my pleasure. Thanks Sarah

Rated 5 out of 5 stars

Sarah Bell-Great service! Best price!

Thank you Sarah Bell for a great service! She understood my needs thoroughly and found the best price deal. I highly recommend her!

February 23, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

Thank you Jacob for your lovely review, my pleasure helping with your cruise booking. Thanks Sarah

Rated 5 out of 5 stars

Very good and helpful service

Very good and helpful service, answered all the questions I had.

February 9, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

Thank you Melanie for your review, happy to have helped with your family booking. Thanks Sarah

Rated 5 out of 5 stars

100% Customer Satisfaction

Sarah was an absolute pleasure to deal with and so patient with me and all my questions regarding a Caribbean Cruise I have now booked with her.
I will definitely consider Hay for any future holidays. Thank you Sarah 😊

January 29, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

Thank you Denise for your lovely review. Thanks Sarah :)

Rated 5 out of 5 stars

Great communication

Great communication. Sarah run through everything very clearly. Cheers

January 19, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

Thanks Damian for your review, glad to have helped with your upcoming cruise booking. Thanks Sarah

Rated 5 out of 5 stars

Excellent service!!

Sarah was amazing she gave us lots of information about the type of holiday we should go for and Sarah got us just what we wanted for a great price! Can’t wait to book with Sarah again!!

January 20, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

Thank you Tammy for your lovely review. I hope you have a great holiday with your family. Thanks Sarah 😊

Rated 5 out of 5 stars

Honest review…

Sarah was very quick to respond to queries and made the whole process of choosing and booking a holiday easy.

January 20, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

Thank you Julia, my pleasure helping you book your holiday. Thanks Sarah 😊

Rated 5 out of 5 stars

Absolutely Fantastic!!

Absolutely Fantastic!!! Really easy to book. All my questions answered and Sarah was so friendly. Will definitely book with her again

January 16, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

Thank you Natalie, glad to have helped you with your upcoming cruise holiday, I hope you have a great time. Thanks Sarah 😊

Rated 5 out of 5 stars

Sarah deserves a raise she’s so…

Sarah deserves a raise she’s so accommodating an goes above a beyond for your needs. She works so hard in making ur travel perfect
Can’t recommend her enough

January 16, 2024
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Reply from Hays Travel - Sarah Bell-Sampson

Thank you Gillian for your lovely review. Glad we have got you sorted and I hope you have a fantastic holiday. Thanks Sarah

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