Always an excellent service at Sedgefield Hays from JulieAnn and team. She knows the type of holidays I like and always delivers. Booking was quick. Staff as helpful and pleasant as always. Great serv... See more
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Hays Travel is our go to agent as we can always rely on a fantastic service from start to finish. All of the staff are friendly, helpful and knowledgeable, with everything arranged perfectly. Nothing... See more
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Very friendly and helpful staff. We were looked after by Katie who normally works at the Darlington branch. She answered our questions and made the booking process very easy. We can thoroughly recomme... See more
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Always excellent service.Juileanne never fails. Also a lovely lady on Foreign Exchange yesterday,her name began with J, very very helpful. Wouldn't use any other. FANTASTIC
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Front Street, TS21 3AT, Sedgefield, United Kingdom
- 01740 622411
4.9
Excellent
573 reviews
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Fast, friendly and efficient service always
Booked another holiday through Helen at Hays, Sedgefield. Fast, friendly and efficient service as ever.
November 2, 2025
Reply from Hays Travel - Sedgefield
Thank you so much for your review Carole! Both your holidays will come round quickly! Helen
We always book with hays
We always book with hays , Julie Ann knows exactly what we looking for and tailors to our requirements ,so depending weather we have 2 or 3 holidays a year we know she will get it spot on.
November 2, 2025
Reply from Hays Travel - Sedgefield
Thank you for leaving such wonderful comments we hope you have the best holiday and we can't wait to see you in the near future for your next holiday! Thanks Julie Ann :)
Staff at the Sedgefield Branch are…
Staff at the Sedgefield Branch are always friendly and professional. Offering advise and a real insight into what we actually require from a holiday. Especially when we have no real idea ourselves.
All staff deserve praise:-
Julia Ann
Julie
Leah
Helen
Wendy
October 5, 2025
Reply from Hays Travel - Sedgefield
Thank you for your wonderful review, Its always a pleasure to source you a great holiday.. here's to me helping you book many more. Enjoy Julie Ann :)
Reply from Hays Travel - Sedgefield
Thank you for your kind review, hope you have an amazing time. Bon Voyage !
Reply from Hays Travel - Sedgefield
Thank you for your kind review, you certainly didn't have long to wait to long to travel...so hope you've had a fabulous time. Cheers Julie Ann :)
Reply from Hays Travel - Sedgefield
Your are more than welcome cheers
The best service and local.
Always the best service, advice, information. Timely and prompt experience.
September 27, 2025
Reply from Hays Travel - Sedgefield
Thank you so much for your kind review, Hope you enjoy your winter sunshine break. Cheers Julie Ann :)
Very helpful
Very helpful, very experienced. Nothing is a problem.
The same as last time, the time before that, and the time before that.
How many times can I say everything was fine.
If I do have a bad experience you can rest assure you will certainly here about it.
September 17, 2025
Reply from Hays Travel - Sedgefield
Thank you once again for your kind words, you've have certainly kept me busy these last few weeks. I really do appreciate your business. Hope you have a great time on every one of your trips, Cheers Julie Ann :)
Reply from Hays Travel - Sedgefield
It was a pleasure booking your trip for you. I hope you have an amazing time when the time comes, Helen
Julie who booked our holiday had…
Julie who booked our holiday had experience of Fuertaventura having worked there for a year. Thank you Julie for all your help. Mgt and Austin Woods
September 14, 2025
Reply from Hays Travel - Sedgefield
Thank you for your review. Have a fantastic time in Fuerte. Julie :)
Usual efficiency and great service
Usual efficiency and great service. Got us a great deal and overall very happy to keep coming back.
September 12, 2025
Reply from Hays Travel - Sedgefield
Thank you for your lovely feedback Ivan, I am so glad we managed to find you a fantastic deal! We hope you have a lovely holiday and we look forward to seeing you again soon :) - Leah
The ladies in Sedgefield shop are all…
The ladies in Sedgefield shop are all lovely and friendly, nothing is a problem to them, very happy with the service they have provided.
September 10, 2025
Reply from Hays Travel - Sedgefield
Thanks for your review, its our pleasure booking your holidays, I'm sure that this will come round quickly,Helen
Big thanks to staff at Sedgefield…
Big thanks to staff at Sedgefield branch Leah and Julie Ann really helpful and booked me and my daughters a fantastic holiday in Lanzarote loved it thanks again
June 6, 2025
Reply from Hays Travel - Sedgefield
I'm so glad you and the girls had a fantastic time Wayne! I bet your youngest daughter was over the moon with all of the pools and slides! I'm sure we will see you again soon for your next holiday :) - Leah x
Reply from Hays Travel - Sedgefield
Thank you for taking the time to leave lovely comments, we hope you have the best holiday :) Helen
Reply from Hays Travel - Sedgefield
Thank you for your kind review, hope you and your family enjoy your late deal. Cheers Helen :)
Julian in Sedgefield was extremely…
Julian in Sedgefield was extremely helpful and knowledgable not only about this holiday but also sparked our interest in a Riviera Cruise for next year she is a credit to Hays she has converted us to book through Hays moving forward rather than online thank you Julian
August 26, 2025
Reply from Hays Travel - Sedgefield
Thank you so much for this very kind review, This is amazing news to hear. I was delighted to help you with this booking and will certainly make sure everything is ship shape when you book your river cruise. Enjoy Julie Ann :)
Julie Ann had done some research for us…
Julie Ann had done some research for us and found us the holiday we wanted. It was straightforward and easy. Thank you
August 31, 2025
Reply from Hays Travel - Sedgefield
Thank you for your kind review, it was my pleasure to arrange such an exciting tour, I do hope you have the most amazing time. Regards Julie ann :)
Looking forward to our holiday!
Very knowledgeable about the different holiday options and helped us find the holiday for us and within our budget. Thanks Julie Ann
August 31, 2025
Reply from Hays Travel - Sedgefield
Thank you for your kind review, delighted we were able to source you the perfect family holiday for you. Enjoy Julie Ann :)
Great as always
Julie Ann and colleagues were super knowledgeable about my destination. Deals always really good and friendly service ☺️
August 29, 2025
Reply from Hays Travel - Sedgefield
Thank you so much for your lovely review, Hope you have a great holiday with your son. Cheers Julie Ann :)
Attentive friendly staff who listened…
Attentive friendly staff who listened and responded in securing us a holiday!
We always return to Hayes travel as there professionalism and patience gives you confidence in booking!
August 20, 2025
Reply from Hays Travel - Sedgefield
Thank you for your kind review, I hope you have the most amazing holiday. Cheers Julie Ann :)
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