Hays Travel - Selby Reviews 

758
TrustScore 5 out of 5

4.9

Unit 2 Market Cross, YO8 4JS Selby, GB


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Rated 5 out of 5 stars

We went for advice regarding a first cruise. Gemma was exceptional. She listened, then explained her thoughts and gave her professional advice. All sorted. We booked exactly what we wanted based on he... See more

Company replied

Rated 5 out of 5 stars

Gemma was great and found us a great deal on our first cruise.We have never done a cruise before so it was all new to us and her expertise was brilliant at getting a holiday that suited our needs. We... See more

Company replied

Rated 5 out of 5 stars

We have just had a fabulous holiday in Majorca , Angeline Hall from Hays Travel Selby arranged everything from the hotel the night before and the car parking to the flight with pre booked seats and... See more

Company replied

Rated 5 out of 5 stars

This was our first coach holiday and it was great from start to finish,the ladies at hays travel in Selby were lovely and so friendly and helpful.When we arrived at our destination Blackpool it was he... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 2 Market Cross, YO8 4JS, Selby, United Kingdom

  • 01757 808031

4.9

Excellent

TrustScore 5 out of 5

758 reviews

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4.9

All reviews

(758)

125,851 reviews in the last 12 months

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Rated 5 out of 5 stars

Kara was a pleasure and very helpful!

Kara was a pleasure and very helpful!

July 26, 2026
Hays Travel - Selby logo

Reply from Hays Travel - Selby

Charlotte,

Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team member to be so helpful. We truly appreciate your kind words.

Kind Regards
Hays Travel Selby

Rated 5 out of 5 stars

Angie was the fantastic lady who…

Angie was the fantastic lady who sorted our up coming holiday to every detail couldn't of asked for any more

July 21, 2026
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Reply from Hays Travel - Selby

MR RYAN,

Thank you so much for your wonderful feedback! We are so pleased to hear that our team was able to sort out every detail for your upcoming holiday.

Kind Regards
Hays Travel Selby

Rated 5 out of 5 stars

Excellent customer service with Gemma…

Excellent customer service with Gemma at Selby branch!

July 21, 2026
Hays Travel - Selby logo

Reply from Hays Travel - Selby

paul somerville,

Thank you for taking the time to share your positive experience. We are so pleased to hear that you received excellent customer service from our team at the Selby branch.

Kind Regards
Hays Travel Selby

Rated 5 out of 5 stars

First cruise booked after excellent advice

We went for advice regarding a first cruise. Gemma was exceptional. She listened, then explained her thoughts and gave her professional advice. All sorted. We booked exactly what we wanted based on her experience. We left happy that the job was completed. Gemma is totally professional and clearly customer orientated. Highly recommended.

July 17, 2026
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Reply from Hays Travel - Selby

Robert Walker,

Thank you for your fantastic 5-star review! We are so pleased to hear that our colleague provided such thorough and helpful service, ensuring you found the perfect cruise. We hope you have an amazing first cruise!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

The staff are always helpful and…

The staff are always helpful and provide an informed serbice

July 11, 2026
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Reply from Hays Travel - Selby

Mr Michael Daniher,

Thank you so much for your wonderful review! We're thrilled to hear that our staff consistently provide helpful and informed service. We truly appreciate your kind words.

Kind Regards
Hays Travel Selby

Rated 5 out of 5 stars

Amazing Customer Service!

I can't recommend Hays Travel in Selby highly enough! From the moment we walked in, the service was outstanding. A huge thank you to Jensen, who went above and beyond to make sure every detail of our holiday was perfect.

Jensen was incredibly knowledgeable, patient, and genuinely listened to what we were looking for. He took the time to explain all of our options, offered helpful advice without any pressure, and found us an amazing holiday at a fantastic price. Thanks to his expertise, we're now looking forward to staying at the Titanic Deluxe Lara in Lara, and we genuinely can't wait for our holiday!

Nothing was too much trouble, and his friendly, professional approach made the whole booking experience completely stress-free. It's rare to receive customer service of this standard these days, but Jensen is a real credit to Hays Travel.

If you're thinking about booking a holiday, I would wholeheartedly recommend visiting the Selby branch and asking for Jensen. We'll definitely be booking with him again!

Thank you, Jensen, for making the whole experience so enjoyable—we're counting down the days until we arrive at the Titanic Deluxe Lara!

July 16, 2026
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Reply from Hays Travel - Selby

Thank you, we absolutely love this review.
Kind regards
Hays Travel Selby

Rated 5 out of 5 stars

Hays travel

I was dealt with by Lisa very professionally, explaining every aspect of my booking thoroughly giving me great confidence.

July 9, 2026
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Reply from Hays Travel - Selby

Wendy Boulby,

Thank you for taking the time to leave such a wonderful review! We're so glad to hear that you had a great experience and felt confident with your booking.

Kind Regards
Hays Travel Selby

Rated 5 out of 5 stars

Brilliant

First class service as always thank you Amy and all the staff

July 10, 2026
Hays Travel - Selby logo

Reply from Hays Travel - Selby

Mr Brian Cummings,

Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive first-class service from our team. We truly appreciate your kind words.

Kind Regards
Hays Travel Selby

Rated 5 out of 5 stars

The lady who dealt with us was very…

The lady who dealt with us was very helpful and knowledgeable and dealt with us perfectly 👌

June 26, 2026
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Reply from Hays Travel - Selby

Mrs Obrien,

Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Gemma was great and found us a great…

Gemma was great and found us a great deal on our first cruise.We have never done a cruise before so it was all new to us and her expertise was brilliant at getting a holiday that suited our needs.
We never felt rushed and were given lots of options and went away looking forward to our forth coming holiday thanks to Gemma

July 7, 2026
Hays Travel - Selby logo

Reply from Hays Travel - Selby

Mr Stephen Guy,

Thank you so much for your wonderful review! We are so pleased to hear that we could help you find the perfect first cruise and that you felt well-assisted throughout the process. We hope you have an amazing holiday!

Kind Regards
Hays Travel Selby

Rated 5 out of 5 stars

Angie in the Selby branch went above…

Angie in the Selby branch went above and beyond to get the holiday we wanted.
Absolutely brilliant and we are delighted

July 6, 2026
Hays Travel - Selby logo

Reply from Hays Travel - Selby

Simon,

We are so pleased to hear that you had such a positive experience booking your holiday with us. Thank you for your wonderful feedback!

Kind Regards
Hays Travel Selby

Rated 5 out of 5 stars

Gemma in the Selby branch is amazing…

Gemma in the Selby branch is amazing takes her time patient goes above and beyond. Looking for the best deals and accommodation.

July 1, 2026
Hays Travel - Selby logo

Reply from Hays Travel - Selby

Glenn,

Thank you for your wonderful feedback! We are so pleased to hear that our team member went above and beyond to find you the best deals and accommodation.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

We have just had a fabulous holiday in…

We have just had a fabulous holiday in Majorca , Angeline Hall from Hays Travel Selby arranged everything from the hotel the night before and the car parking to the flight with pre booked seats and right down to out private transfer to the hotel . The Hotel in Santa Ponsa was brilliant!
Everything ran as smooth as a drum and we would definitely recommend and book again with Hays Travel Selby , Jet 2 and Angeline Hall our travel agent of course .
Just faultless Thanku so much xxx

June 18, 2026
Hays Travel - Selby logo

Reply from Hays Travel - Selby

Selina Theakstone,

We are so pleased to hear you had such a fabulous and faultless holiday! It's wonderful to know everything ran smoothly from start to finish. We truly appreciate your kind words and look forward to assisting you with future bookings.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

First experience with hays and alfa

This was our first coach holiday and it was great from start to finish,the ladies at hays travel in Selby were lovely and so friendly and helpful.When we arrived at our destination Blackpool it was heaven and so perfect, the staff at the hotel were friendly and attentive the waiting staff were great when it came to meal times and the evening entertainment had everyone in stitches with laughter it was a great atmosphere.We got a great room with a sea view what we asked for,we enjoyed it so much we have booked to go again in October for the lights. Thank you so much for a great experience and don't change anything its just perfect as it is

June 30, 2026
Hays Travel - Selby logo

Reply from Hays Travel - Selby

Thank you for your wonderful feedback! We are so pleased to hear about your first coach holiday experience and that you enjoyed it so much. We appreciate your kind words and look forward to seeing you again :)

Rated 5 out of 5 stars

The assistant was extremely helpful…

The assistant was extremely helpful with finding what I was looking for

June 30, 2026
Hays Travel - Selby logo

Reply from Hays Travel - Selby

Derick,

Thank you for your wonderful 5-star review! We're delighted to hear that our team was so helpful in assisting you with your needs.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Great staff

Great staff, always helpful. Hollie listened carefully to what we wanted and went out of her way to adjust our booking to our requirements

June 26, 2026
Hays Travel - Selby logo

Reply from Hays Travel - Selby

Thank you for your wonderful feedback! We are so pleased we could assist with your booking and meet your requirements.

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