Won't go anywhere else ' the staff at the Selby branch always very friendly and give a very accurate insight to my bookings. Booked about 4/5 holidays with them in recent years. I travel passed a fe... See more
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Very friendly and approachable staff who listen to exactly what you want. I usually book everything independently, but using Hays took all the hassle away and the options I was given were precisely in... See more
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I’ve been trying to book a holiday to Canada, Angie went above and beyond trying to get good deals etc . Then on her day off Gemma took over with a little help from Angie at home too . Customer servic... See more
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From start to finish I felt the process was so smooth was able to get exactly what I wanted. Angie was who looked after me what an amazing person she got us all booked nothing was too much we got ever... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 2 Market Cross, YO8 4JS, Selby, United Kingdom
- 01757 808031
4.9
Excellent
722 reviews
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Very helpful n frindly
May 31, 2026
Reply from Hays Travel - Selby
Kath Cooper,
We are so happy you enjoyed your experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
GREAT STAFF FRIENDLY. (SELBY)
Won't go anywhere else ' the staff at the Selby branch always very friendly and give a very accurate insight to my bookings. Booked about 4/5 holidays with them in recent years. I travel passed a few branches to book with this shop. Staff go the extra mile and I wouldn't look anywhere else
Mr Forster
May 4, 2026
Reply from Hays Travel - Selby
DARREN Forster,
Thank you for your wonderful feedback! We are so pleased to hear that our Selby branch consistently provides excellent service and accurate insights for your bookings. We appreciate your loyalty and look forward to assisting you with many more holidays.
Always a pleasure to visit selby hays…
Always a pleasure to visit selby hays travel we were supposed to be going to Thailand but with everything so uncertain we cancelled it Kara was wonderful helping us sort it out and to book another one to Cyprus highly recommended travel agents
May 25, 2026
Reply from Hays Travel - Selby
Lisette Kozelko,
We appreciate you sharing your experience. We're happy we could assist with your travel plans and help you with rebooking a trip to Cyprus. Thank you for your recommendation.
Kind Regards
Hays Travel Selby
Hays in Selby are amazing …
A very professional agent explaining and offering many choices. and he gave Clarity with all information needed.
Jenson was excellent in giving clear choices of additional extras we may like to have example the VIP lounge.
He also gave the exchange rates if currency we would need or exchange back.
The holiday in Menorca was so amazing I have booked for myself and my husband to return in September and due to the great service my friend and I reviewed she has also booked another holiday with your company .
Thank you for all your help.
HAYS you have certainly got employers giving amazing customer service
Thank you so much
Pauline Mann 🏖️🏖️🏖️🏖️
May 23, 2026
Reply from Hays Travel - Selby
Pauline Mann,
Thank you for your wonderful review! We are so pleased to hear about your excellent experience and that you enjoyed your holiday. We appreciate your kind words and look forward to assisting you and your friend with future travel plans.
Kind Regards
Hays Travel Selby
Another holiday booked
Another holiday booked. The staff always listen to our requirements and make recommendations accordingly. Well done to Gemma and her team.
May 14, 2026
Reply from Hays Travel - Selby
Peter,
We are so pleased to hear you had another great booking experience with us! We appreciate your kind words.
Kind Regards
Hays Travel Selby
Great customer service nothing too much…
Great customer service nothing too much trouble. Always happy to answer any questions or concerns. I will be back again.
May 17, 2026
Reply from Hays Travel - Selby
I'm so glad our Selby team are always able to answer all your questions and make booking your holiday stress free.
October get away
Good information, willing to change things .
Gave time to decide on thinks and even consider other options.
Great service
May 17, 2026
Reply from Hays Travel - Selby
So glad to hear that Hollie was able to help you find your holiday! We hope you have a lovely time.
One of the best experiences in a travel…
One of the best experiences in a travel agency I have ever had.
Gemma and her team are amazing.
Found us the most perfect holiday
Thank you from the
Mccarthy's
May 14, 2026
Reply from Hays Travel - Selby
We are so pleased Gemma was able to help you choose and book your holiday. We look forward to booking more of your holidays in the future!
All the staff in hays helped us pick…
All the staff in hays helped us pick our holiday we are so pleased with the help they have given us they had great knowledge of lots of places to look at would recommend looking forward to to the next holiday we book with them
May 9, 2026
Reply from Hays Travel - Selby
John Allison,
We're so pleased we could assist you in choosing your holiday. It's great to hear that our team's knowledge was helpful. We appreciate your recommendation and look forward to helping you with your next booking!
Kind Regards
Hays Travel Selby
All the staff in Hays Travel Selby are…
All the staff in Hays Travel Selby are brilliant. Nothing is too much trouble for them - so helpful and knowledgeable. They are the best !!! Shirley Willis
.
May 1, 2026
Reply from Hays Travel - Selby
We are so glad to hear our Selby team are always pleasant and helpful. We hope you have a great holiday!
Very friendly and hassle free
Very friendly and approachable staff who listen to exactly what you want. I usually book everything independently, but using Hays took all the hassle away and the options I was given were precisely in line with my wishes. There were additional extras built in to the price, such as car hire, which made the options even better.
April 30, 2026
Reply from Hays Travel - Selby
Rod,
We appreciate you taking the time to share your experience. We're so glad to hear that our team provided options aligned with your wishes and removed the hassle from planning.
Kind Regards
Hays Travel Selby
Actually we booked on a P&O cruise ship…
Actually we booked on a P&O cruise ship but the booking has been passed to Hays Travel Selby. However we have always been happy with the friendly service at the shop.
👍👍👍
May 6, 2026
Reply from Hays Travel - Selby
Traveller,
We're happy to hear that you've consistently experienced friendly service at our shop. We appreciate you sharing your positive feedback regarding your booking.
Kind Regards
Hays Travel Selby
Always good service
Always good service. We could book straight with Jet 2 but prefer to do holidays with in a shop. Quality service always
April 28, 2026
Reply from Hays Travel - Selby
Thank you for this lovely review! We hope you have a lovely holiday.
All staff at Hays traval in Selby are…
All staff at Hays traval in Selby are always very pleasant and useful.Use them every time we book a holiday
May 4, 2026
Reply from Hays Travel - Selby
Margaret Danby,
We appreciate you choosing us every time you book a holiday. We're so happy to hear that our Selby team is always pleasant and helpful!
Kind Regards
Hays Travel Selby
Very professional and attentive …
Very professional and attentive patience of a saint as we kept changing our minds and the options we got where amazing thank u for choosing our perfect holiday again Dave and Julie Masterson
April 26, 2026
Reply from Hays Travel - Selby
David Masterson,
We appreciate your kind words! We're so happy we could find you the perfect holiday again, even with all the changes. Thank you for your review!
Kind Regards
Hays Travel Selby
We was totally satisfied with Hays…
We was totally satisfied with Hays travel we was there a good hour finding what we wanted . With spending a lot of money we wanted it to be just right for my husbands 60 th birthday
April 5, 2026
Reply from Hays Travel - Selby
We're delighted we could assist in planning such a special occasion. It's great to know we could dedicate the time needed to ensure your satisfaction. Thank you!
Easy to book with Kara
Easy to book with Kara. Very friendly, helpful, professional,knowledgeable.
Thankyou
April 26, 2026
Reply from Hays Travel - Selby
We appreciate you taking the time to leave this lovely review. We hope you have a great holiday!
Angie dealt with all our requirements…
Angie dealt with all our requirements efficiently and with a smile.
April 22, 2026
Reply from Hays Travel - Selby
Thank you for your kind review. Hope to see you in the branch again soon!
Reply from Hays Travel - Selby
We are so glad our staff could offer you such great service!
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