Have used Hays Travel twice now. They made the process of booking a recent short break to Milan so quick and easy, saving so much time and effort of trying to choose and book everything separately mys... See more
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We went for advice regarding a first cruise. Gemma was exceptional. She listened, then explained her thoughts and gave her professional advice. All sorted. We booked exactly what we wanted based on he... See more
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Gemma was great and found us a great deal on our first cruise.We have never done a cruise before so it was all new to us and her expertise was brilliant at getting a holiday that suited our needs. We... See more
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I called to book a holiday in a certain hotel with friends the staff was very helpfull and nanaged to get me booked in hotel , I called in on the saturday and she orinted my tickets off too very help... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 2 Market Cross, YO8 4JS, Selby, United Kingdom
- 01757 808031
4.9
Excellent
777 reviews
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The staff are friendly and very…
The staff are friendly and very helpful. We always like to use Hays travel when booking a holiday.
June 19, 2026
Reply from Hays Travel - Selby
Mr Cordery,
We're so glad to hear you enjoyed booking your holiday with us! Thank you for your kind words.
Kind Regards
Hays Travel Selby
Friendly and very helpful
Friendly and very helpful, got exactly what I required for a city break.
June 12, 2026
Reply from Hays Travel - Selby
customer,
We are so glad we could help you find the perfect city break! Thank you for your kind words.
Kind Regards
Hays Travel Selby
Very helpful,looked up everything we…
Very helpful,looked up everything we ask , very cheerful
June 18, 2026
Reply from Hays Travel - Selby
ANGELA FORD,
We are so glad we could assist you. Thank you for your kind words!
Kind Regards
Hays Travel Selby
The customer service was amazing
The customer service was amazing, Angie from the Selby store was so helpful, nothing was too much trouble and she went through all our options to find us the perfect break. Will be using her in the future.
June 18, 2026
Reply from Hays Travel - Selby
Debbie Worthington,
We are so pleased to hear Angie could help find your perfect break. Thank you for your kind words; we appreciate your feedback!
Kind Regards
Hays Travel Selby
Absolutely 5 star experience with Hays…
Absolutely 5 star experience with Hays Travel. All the staff are extremely helpful and friendly, they give good advice and support and look after you from the minute you walk in store until the minute you get home. I cannot recommend this company enough.
June 6, 2026
Reply from Hays Travel - Selby
Debs Haigh,
We are so happy to hear about your 5-star experience with us! We truly appreciate your kind words and recommendation. We look forward to assisting you again.
Kind Regards
Hays Travel Selby
The lady who sorted out our holiday is…
The lady who sorted out our holiday is a star, Angie went over and beyond sorting all problems out without a fuss. Thank you so much
June 9, 2026
Reply from Hays Travel - Selby
G & M Brown,
We're so happy to hear our team member provided such excellent service. Thank you!
Kind Regards
Hays Travel
Very helpful and efficient service.
June 4, 2026
Reply from Hays Travel - Selby
Sue Williams,
We appreciate your kind words!
Kind Regards
Hays Travel Selby
Great service
I called in to my local Hays travel branch in Selby to ask if they could match a quote I had already got. The young lady Amy was really helpful and I decided to let them do the booking for me. Very pleased with the service. Thank you John Garfitt
June 11, 2026
Reply from Hays Travel - Selby
John Garfitt,
We are so pleased to hear you had such a positive booking experience with us! It's wonderful that our team was so helpful and informative. Thank you for your kind words.
Kind Regards
Hays Travel Selby
This is the third time my friend and I…
This is the third time my friend and I have used Hays Travel in Selby and each time we have received the best of service very helpful with two elderly ladies and always managed to find us a holiday.
June 5, 2026
Reply from Hays Travel - Selby
morris golton,
We are so pleased to hear you consistently receive excellent service. Thank you for your kind words; we always enjoy helping you find the perfect holiday.
Kind Regards
Hays Travel Selby
We always get great help from your…
We always get great help from your members of staff. Always pleasant and knowledgeable.
June 4, 2026
Reply from Hays Travel - Selby
Brian Loveday,
We're so glad to hear this! Thank you for your kind words.
Kind Regards
Hays Travel Selby
Very helpful n frindly
May 31, 2026
Reply from Hays Travel - Selby
Kath Cooper,
We are so happy you enjoyed your experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
GREAT STAFF FRIENDLY. (SELBY)
Won't go anywhere else ' the staff at the Selby branch always very friendly and give a very accurate insight to my bookings. Booked about 4/5 holidays with them in recent years. I travel passed a few branches to book with this shop. Staff go the extra mile and I wouldn't look anywhere else
Mr Forster
May 4, 2026
Reply from Hays Travel - Selby
DARREN Forster,
Thank you for your wonderful feedback! We are so pleased to hear that our Selby branch consistently provides excellent service and accurate insights for your bookings. We appreciate your loyalty and look forward to assisting you with many more holidays.
Always a pleasure to visit selby hays…
Always a pleasure to visit selby hays travel we were supposed to be going to Thailand but with everything so uncertain we cancelled it Kara was wonderful helping us sort it out and to book another one to Cyprus highly recommended travel agents
May 25, 2026
Reply from Hays Travel - Selby
Lisette Kozelko,
We appreciate you sharing your experience. We're happy we could assist with your travel plans and help you with rebooking a trip to Cyprus. Thank you for your recommendation.
Kind Regards
Hays Travel Selby
Hays in Selby are amazing …
A very professional agent explaining and offering many choices. and he gave Clarity with all information needed.
Jenson was excellent in giving clear choices of additional extras we may like to have example the VIP lounge.
He also gave the exchange rates if currency we would need or exchange back.
The holiday in Menorca was so amazing I have booked for myself and my husband to return in September and due to the great service my friend and I reviewed she has also booked another holiday with your company .
Thank you for all your help.
HAYS you have certainly got employers giving amazing customer service
Thank you so much
Pauline Mann 🏖️🏖️🏖️🏖️
May 23, 2026
Reply from Hays Travel - Selby
Pauline Mann,
Thank you for your wonderful review! We are so pleased to hear about your excellent experience and that you enjoyed your holiday. We appreciate your kind words and look forward to assisting you and your friend with future travel plans.
Kind Regards
Hays Travel Selby
Another holiday booked
Another holiday booked. The staff always listen to our requirements and make recommendations accordingly. Well done to Gemma and her team.
May 14, 2026
Reply from Hays Travel - Selby
Peter,
We are so pleased to hear you had another great booking experience with us! We appreciate your kind words.
Kind Regards
Hays Travel Selby
Great customer service nothing too much…
Great customer service nothing too much trouble. Always happy to answer any questions or concerns. I will be back again.
May 17, 2026
Reply from Hays Travel - Selby
I'm so glad our Selby team are always able to answer all your questions and make booking your holiday stress free.
October get away
Good information, willing to change things .
Gave time to decide on thinks and even consider other options.
Great service
May 17, 2026
Reply from Hays Travel - Selby
So glad to hear that Hollie was able to help you find your holiday! We hope you have a lovely time.
One of the best experiences in a travel…
One of the best experiences in a travel agency I have ever had.
Gemma and her team are amazing.
Found us the most perfect holiday
Thank you from the
Mccarthy's
May 14, 2026
Reply from Hays Travel - Selby
We are so pleased Gemma was able to help you choose and book your holiday. We look forward to booking more of your holidays in the future!
All the staff in hays helped us pick…
All the staff in hays helped us pick our holiday we are so pleased with the help they have given us they had great knowledge of lots of places to look at would recommend looking forward to to the next holiday we book with them
May 9, 2026
Reply from Hays Travel - Selby
John Allison,
We're so pleased we could assist you in choosing your holiday. It's great to hear that our team's knowledge was helpful. We appreciate your recommendation and look forward to helping you with your next booking!
Kind Regards
Hays Travel Selby
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