Hays Travel - Shaftesbury Reviews 

454
TrustScore 5 out of 5

4.9

14 High Street, SP7 8JG Shaftesbury, GB


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Rated 5 out of 5 stars

We are going on a girls holiday to Ibiza next year .Ive never been before but George listened to our needs and helped us with locations . He is very knowledgeable and i feel confident it will be a... See more

Company replied

Rated 5 out of 5 stars

We booked our holiday to Ibiza with George. He was very knowledgeable, friendly and patient. He gave us accommodation and price options to suit our needs. The booking process was very easy and George... See more

Company replied

Rated 5 out of 5 stars

We were eager to book a holiday but afraid to take the step and book. The service from Hays in Shaftesbury was brilliant, and left us wondering why we had waited so long to finally get on with it!

Company replied

Rated 5 out of 5 stars

As always the advice and help we got at Hays, made sure we booked the holiday we wanted. We have never been on a cruise before, so didn't have any idea about what is important. We were given great adv... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 14 High Street, SP7 8JG, Shaftesbury, United Kingdom

  • 01747 854331

4.9

Excellent

TrustScore 5 out of 5

454 reviews

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4.9

All reviews

(454)

120,653 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff were very helpful and efficient…

Staff were very helpful and efficient with our enquiry and came up with appropriate solutions to our holiday requirements

May 2, 2025
Hays Travel - Shaftesbury logo

Reply from Hays Travel - Shaftesbury

Thank you for the kind review and glad we were able to help. Shelley

Rated 5 out of 5 stars

Fantastic

Shelley in the Shaftesbury shop is so helpful and really understands what we are looking for, if we aren't sure then she always has suggestion's
Fantastic service, wouldn't go any where else

April 1, 2025
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Reply from Hays Travel - Shaftesbury

Thank you so much :) Always here to help. Shelley

Rated 5 out of 5 stars

Very nice staff

Very nice staff

March 29, 2025
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Reply from Hays Travel - Shaftesbury

Thank for taking the time to leave a review. Much appreciated

Rated 5 out of 5 stars

Efficient and knowlegeable

We wanted a river cruise, but most were already booked up for this year, but Michaella guided us through finding what looks like being an ideal holiday without fuss.

March 26, 2025
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Reply from Hays Travel - Shaftesbury

Thank you for your lovely feedback. Michaella

Rated 5 out of 5 stars

Mark was very friendly and…

Mark was very friendly and professional. Didn’t mind that we were a bit unsure of what we wanted. Looked for the best prices for us. Really took his time,to get us the best deal. Would definitely go to him again.

March 18, 2025
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Reply from Hays Travel - Shaftesbury

Thank you for the kind words it's greatly appreciated. It was a pleasure helping you secure your holiday to Mauritius. Mark

Rated 5 out of 5 stars

Really helpful from the outset

Really helpful from the outset. Found good accommodation at a good price, all processed and sorted so quickly. Have sorted my own holidays before, so forgot how easy this could be!

March 8, 2025
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Reply from Hays Travel - Shaftesbury

Thank you for your kind words its greatly appreciated.

Rated 5 out of 5 stars

Service second to none.

I was looked after by Mr Mark Burke at Hays Shaftesbury, as one says from cradle to grave. I am not a great one for words but I was spoon fed in all aspects of 2 holidays Mark guided me on. Mark covered all the material points in detail and would recap from time to time so that I was au fait with what was going on. All documents were prepared and handed to me and all questions answered to my satisfaction. Felt very comfortable in his hands and got service of note which will draw me back for future trips. All in all a happy customer. John Cook

March 4, 2025
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Reply from Hays Travel - Shaftesbury

Thank you for your kind words John it's greatly appreciated. It was a pleasure helping you secure your travel arrangements . Mark

Rated 5 out of 5 stars

The staff are always friendly and very…

The staff are always friendly and very knowledgeable
We always choose Hays Shaftesbury as we know we can rely on the service we receive especially from Shelly and
Michaela

February 25, 2025
Hays Travel - Shaftesbury logo

Reply from Hays Travel - Shaftesbury

Thank you for your lovely feedback. Michaella

Rated 5 out of 5 stars

Hays Travel…fantastic service

Great service and friendly helpfull staff will book with them again.

February 24, 2025
Hays Travel - Shaftesbury logo

Reply from Hays Travel - Shaftesbury

Thank you so much for the kind review. It was lovely to meet you both at our Cruise Show in Yeovil on Sunday and I look forward to helping again in the future. Shelley

Rated 5 out of 5 stars

Wonderful experience

Helpful, friendly efficient and knowledgeable staff. Who made us feel at ease and important.

February 15, 2025
Hays Travel - Shaftesbury logo

Reply from Hays Travel - Shaftesbury

Thank you for your kind words its greatly appreciated. Michaella

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