Once again the amazing ladies at shanklin branch were great. They took their time and found me the best deal for my holiday, checking flights, times and accommodation until they found exactly what I w... See more
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Sarah went over and above when we booked our cruise. She just didn't give up finding what we wanted in our special dates. Sorted out our travel insurance for us too.We are so pleased to be going on a... See more
Company replied
Staff friendly and really helpful. Explained all i needed too know, checked if anything could be cheaper if I moved days about. And ensured that I could ask anything before I left for my trip. The sta... See more
Company replied
After requesting more details and a quote for a trip to Istanbul and Cappadocia, Sarah created a fantastic trip to for me. The booking process was very easy and the customer service was outstanding.... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
32 Regent Street, PO37 7AA, Shanklin, United Kingdom
- 01983 866266
5.0
Excellent
668 reviews
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The staff at hays were very helpful and…
The staff at hays were very helpful and efficient in helping us to plan our holiday, we couldn’t have done it without them! Thank you.
July 6, 2025
Reply from Hays Travel - Shanklin
Thank you for your lovely review. It was a pleasure to book such an amazing trip for you both. Kindest regards, Sarah + Donna :)
Very helpful and personable…
Very helpful and personable representative. Knew he subject and good guidance. Thanks
July 16, 2025
Reply from Hays Travel - Shanklin
Thank you for your kind comments ,
Donna :-)
All the staff very helpful!
July 13, 2025
Reply from Hays Travel - Shanklin
Thank you for your kind review, It was a pleasure to get this booked for you :)
Nikki was so knowledgeable and lovely
Nikki was so knowledgeable and lovely, booked us onto our first ever family cruise in 2027. Made it seem like nothing was too much effort and welcome to pop back in if we had any questions. Thank you!
June 27, 2025
Reply from Hays Travel - Shanklin
Thankyou so much for your lovely review, it was a pleasure to get this booked for you x
The staff are friendly helpful polite…
The staff are friendly helpful polite and nothing is to much trouble
The staff at shanklin are worth there wait on gold and a credit to the hole cpany
July 1, 2025
Reply from Hays Travel - Shanklin
Thank you for your lovely review for the team, we thank you for your continued loyalty. Best wishes from all the girls at Shanklin :)
Staff were very helpful and friendly…
Staff were very helpful and friendly went out of there way to help
July 5, 2025
Reply from Hays Travel - Shanklin
Thank you for leaving a review, always great to get you a holiday booked
Always assured of a friendly welcome…
Always assured of a friendly welcome and helpfulness with great knowledge resulted in finding me a holiday at a great price. Thank you Sarah.
July 3, 2025
Reply from Hays Travel - Shanklin
Thank you so much for booking with me again, your continued loyalty means a lot. Thank you for my wonderful gifts too. Best wishes, Sarah :)
The holiday booking process was smooth…
The holiday booking process was smooth and professional. Looking forward to my holiday. Thanks
June 26, 2025
Reply from Hays Travel - Shanklin
Thank you for your lovely review. It was a pleasure to get this fantastic trip booked for you. Kindest regards, Sarah
Excellent service
June 24, 2025
Reply from Hays Travel - Shanklin
Thank you for your 5* review. it's always a pleasure to book your annual family holiday. Kindest regards, Sarah
Amazing service
Always use this branch,excellent service with friendly,helpful and patient staff.
Would never go any where else.
June 29, 2025
Reply from Hays Travel - Shanklin
Thank you for your lovely review. It was a pleasure to get this booked for you. Thank you for always coming back to us, your loyalty means a lot :)
The Team in the Shanklin Branch are so…
The Team in the Shanklin Branch are so great!
Teresa has been amazing she is so helpful,goes above and beyond.
When Teresa wasn’t in both Sarah and Nicky have also been so helpful and accommodating.
We’ll definitely be using for future Holiday bookings.
June 22, 2025
Reply from Hays Travel - Shanklin
Thank you for your lovely review. It was a pleasure to get this booked for you. Thank you for always coming back to us, your loyalty means a lot to us :)
Reply from Hays Travel - Shanklin
Thankyou for your kind review , it was a pleasure to book you both again :)
Hays shanklin
Sarah was excellent as usual, as is everyone in Hays Shanklin.
Friendly, efficient superb service, that’s why we always use Hays to book our holidays and get currency.
June 22, 2025
Reply from Hays Travel - Shanklin
Thank you for your lovely review. It's always a pleasure to see you both and book your next adventure :) Kindest regards, Sarah
Always meet all our needs.
June 19, 2025
Reply from Hays Travel - Shanklin
Thank you for your kind review and continued support :)
Reply from Hays Travel - Shanklin
Thank you for your kind comments , it's always a pleasure assisting you with your holidays , Donna
Reply from Hays Travel - Shanklin
Thank you for booking with us again, we really do appreciate it
The staff were very friendly AND…
The staff were very friendly AND efficient I dealt with Sarah and she was excellent.
June 13, 2025
Reply from Hays Travel - Shanklin
Thank you for your lovely review and your 1st booking with us. It was a pleasure to get this booked for you. Kindest regards, Sarah
Brilliant Travel company…
Hays always makes sure that they cover every aspect of your holiday, they even carry out the check in for all passengers leaving worry free travel
Cannot praise them enough, very professional from start to finish
June 4, 2025
Reply from Hays Travel - Shanklin
Thank you for your kind comments ,
Donna
Reply from Hays Travel - Shanklin
Thank you for your kind review. It was a pleasure to get this booked for you. Kind regards, Sarah
Great service from Sarah
Great service from Sarah. She always gets the best possible holiday for me, her knowledge is extensive and really helps when making my choice. She is always very quick to respond to any question or request. Very cheerful and polite. Thanks again Sarah for such great service.
June 7, 2025
Reply from Hays Travel - Shanklin
As always, thank you for another lovely review and your continuous loyalty. It's always a pleasure to get you booked :) best wishes, Sarah
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