Aaliyah made the whole experience so easy! She was incredibly helpful throughout, right down to helping us choose the best seats on the plane. She made everything feel smooth and stress-free. Highly... See more
Company replied
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See what reviewers are saying
Aaliyah was super helpful with our holiday search & booking. Managing all the details and check in for us. A very helpful and friendly experience, made a lot less stress free than doing online.
Company replied
Very friendly professional service helped us book the holiday that we wanted with little fuss helped us choose what suited us as a family no pressure to book what we didn't want. Remember us from prev... See more
Company replied
The person I dealt with was very helpful and considerate. Her name is Aaliyah. She gave me her phone number so that if we were cut off I would not have to start all over again. She didn't make me wai... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4, 90/104 High St,, ME12 1UB, Sheerness, United Kingdom
- 01795859510
4.9
Excellent
455 reviews
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Lovely welcome and so nice and helpful…
Lovely welcome and so nice and helpful and so kind and they have been very helpful
November 18, 2025
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
We had a young apprentice deal with us…
We had a young apprentice deal with us we didn't know this until the end of our booking she was professional and knowledgeable hays travel Sheerness is the branch we use
November 9, 2025
Reply from Hays Travel - Sheerness
Thank you for your review, we hope you have a lovely holiday 🙂
40th anniversary special holiday
I have spoken to Vickie on several occasions in the shop as I wanted information before booking our special holiday next year to Mauritius.
Vickie gave me all the information needed to make the correct choice.
I would use the Sheerness store again for my holiday bookings.
November 8, 2025
Reply from Hays Travel - Sheerness
Hi Thank you for your lovely review :) x
Reply from Hays Travel - Sheerness
Thank you for your review :)
Nicola was great help as finding a good…
Nicola was great help as finding a good holiday and was lovley
November 2, 2025
Reply from Hays Travel - Sheerness
Thankyou for your lovely review, we hope you have a wonderful holiday :)
First time I’d been into the Sheerness…
First time I’d been into the Sheerness branch and the staff were very friendly and helpful. Chloe sorted out our cruise and was again very helpful, informative and friendly. Will definitely use again 👍
October 16, 2025
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
The service was 1st class
The service was 1st class, she couldn’t have been more helpful.
October 12, 2025
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
Trip to Krakow
I popped in after work to book a trip to krakow.
I was welcomed with a smile and the girls couldn’t have been more helpful.
A lovely girl who was training booked my trip and she did a fantastic job!
Nothing was too much trouble and the advice they gave was very informative!
Thankyou once again! X
October 16, 2025
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
I found all of the staff that I spoke…
I found all of the staff that I spoke to to be extremely efficient and helpful in arranging my trip.i would certainly use them again.
October 15, 2025
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
Holiday was easy to book and payment…
Holiday was easy to book and payment plan is easy to follow. Great experience.
September 21, 2025
Reply from Hays Travel - Sheerness
Thankyou for your lovely review :)
Reply from Hays Travel - Sheerness
Thank you for your review, we hope you have a wonderful holiday :)
All staff Friendly helpful & went above…
All staff Friendly helpful & went above & beyond
Chloe in store was really lovely
October 1, 2025
Reply from Hays Travel - Sheerness
Thankyou for your lovely review, we hope you have a lovely holiday :)
Reply from Hays Travel - Sheerness
Thankyou for you lovely review :) we hope you have a lovely holiday
Friendly team
The team are so helpful , it’s always a pleasure to book with the girls at Hays Travel Sheerness .
September 14, 2025
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
Great experience with Hays Travel
We really found the team helpful and courteous. Brooke and Stacy were very good right through the whole process of searching and booking our family holiday to Turkey. We didn’t hesitate in contacting your Sheerness branch because last year they did the same for us. We would highly recommend them to anyone and will return when we want to book any future holidays. Thank you Hays in Sheerness.
September 13, 2025
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
Staff made everything easy.
Staff made everything easy.
Talked through the process and booked exactly what we wanted
August 30, 2025
Reply from Hays Travel - Sheerness
Thank you for your review :)
Brooke
Personalable. Understood what I required and got it done. Top marks to Hays and especially Brooke.
August 20, 2025
Reply from Hays Travel - Sheerness
Thankyou for your review we hope you have a lovely holiday :)
Reply from Hays Travel - Sheerness
thankyou for your review we hope you have a lovely holiday :)
Very helpful in explaining the flights…
Very helpful in explaining the flights luggage and hotel accommodation.
July 20, 2025
Reply from Hays Travel - Sheerness
Thank you for your review :)
made the booking process so simple
made the booking process so simple for me, friendly people and informed advice.
thank you team!
July 22, 2025
Reply from Hays Travel - Sheerness
Thankyou for your lovely review , we hope you have an amazing holiday :)
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