Hays Travel - Sheerness Reviews 423

Went to sheerness store with a budget but no idea of a destination, Brooke took the time to show us all what was available in detail from trip advisor reviews to near by beaches etc. we came away with a summer break completely in budget with even a little discount 👍 thanks Brooke

All ways so helpful

Staff very helpful and polite listen to what your looking for explain everything about the holiday you choose and answer any question you want to know staff are very helpful in sheerness branch

Helpful and friendly

A very straightforward booking very happy and a lovely agent was all booked in less then 30 mins .

Good assistance given practical advice
Excellent service

Lovely Helpful staff, great price.

Excellent service provided by Stacie, very friendly and knowledgeable.

I always book my holidays with Hayes in Sheerness as the staff are so knowledgeable and very helpful. On this
occasion I was helped by Vickie who worked so hard to ensure I got a fantastic deal with my booking and gave me excellent advice regarding my passport. Thank you so much Hayes travel Sheerness.

They were very helpful , it was our first time booking a holiday abroad as a family we were uncertain on things but they answered all our questions and eased any worries we had

Always so very helpful, never go anywhere else. The lovely ladies help with all aspects of your holiday whether it be currency or airport parking, a one stop shop, thank you.

Nicola always greets you with a smile and tries to get the best holiday to suit you no matter how long it takes!

Brooke found our holiday with Tui & price checked it eith other companies finding us the best deal, the staff in the shop are very friendly.

Very helpful very polite

Came into the Sheerness branch to see if they could find a short break away and was greeted warmly by the assistant. After a search what we had already found online was a good price and this was price matched by Brooke who took away the hassle of booking online . Very happy with the service we received.

This is the 2nd holiday we have booked in the last 2 months and both of them have been via Hays Travel (in fact we always book our holidays with Hays) when we lived in South London we booked at the Eltham branch where the service was always very good now we live on Sheepy we have discovered Sheerness branch and I must say the service is even BETTER.
On this occasion Vickie was the representative that booked our holiday to Portugal for June 16th 2026 but prior to that Stacie had book a holiday for us to Benidorm which is due in October of 2026 both ladies were knowledgeable informative and understanding.
The general feel about the Sheerness branch is warm friendly and welcoming which also includes all the ladies that work there.
In conclusion we are very very happy with Hays Travel as a company and wouldn't look to book our holidays anywhere else.

Whenever I go in to find out info or book a holiday, the staff are always helpful and informative, they always acknowledge you as you walk in and let you know they will be with you as soon as they are free! They will search and try to match all your criteria within your budget, I always go to Hays now as I have found it easy and quick, and up to now been able to find the holidays that suit my husband and I.

Good experience at Sheerness branch, helpful Assistant. Holiday booked.

We felt we wasn't rushed the lady was very patient and took the time to find us what we wanted also very pleasant and helpful and nothing was to much to ask very pleasant experience at the sheerness branch

The lady was very helpful,nothing was too,much trouble.