Aaliyah made the whole experience so easy! She was incredibly helpful throughout, right down to helping us choose the best seats on the plane. She made everything feel smooth and stress-free. Highly... See more
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See what reviewers are saying
Aaliyah was super helpful with our holiday search & booking. Managing all the details and check in for us. A very helpful and friendly experience, made a lot less stress free than doing online.
Company replied
Very friendly professional service helped us book the holiday that we wanted with little fuss helped us choose what suited us as a family no pressure to book what we didn't want. Remember us from prev... See more
Company replied
The person I dealt with was very helpful and considerate. Her name is Aaliyah. She gave me her phone number so that if we were cut off I would not have to start all over again. She didn't make me wai... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4, 90/104 High St,, ME12 1UB, Sheerness, United Kingdom
- 01795859510
4.9
Excellent
455 reviews
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Ailiyah was expert in her knowledge of…
Ailiyah was expert in her knowledge of my needs and acted very professionally and quickly
July 3, 2026
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
Trip of a life time
We went into the sheerness store to book the trip of a life time to china, we spent time with Vicky she was as usual so helpful she looked for prices airports flight times etc that best suited our needs, she made us aware of visas needed so we could have a think about it before we booked, once we had all the info we needed we went ahead and booked a 16 day tour in china. Thank you Vicky for taking the time to make sure we got our perfect holiday, you are a credit to Hays travel.
June 21, 2026
Reply from Hays Travel - Sheerness
Thank you so much for your lovely review - Pleasure booking the holiday for you :)
Very helpful as I didn’t know what to…
Very helpful as I didn’t know what to do as it’s was my first holiday. Thank you for helping me kind regards Mrs candy pepper
June 18, 2026
Reply from Hays Travel - Sheerness
Thank you for your lovely review!
The staff are fantastic as always
The staff are fantastic as always, always happy and willing to help with a smile
June 10, 2026
Reply from Hays Travel - Sheerness
Thankyou for your lovely review :)
Vicky from the sheerness branch is very…
Vicky from the sheerness branch is very helpful and accommodating
June 5, 2026
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
Excellent care from Stacey
Excellent care from Stacey, she took time to find us the holiday that suited us.
June 9, 2026
Reply from Hays Travel - Sheerness
Thank you for your lovely review!
Hays Sheerness is always very helpful…
Hays Sheerness is always very helpful all round the best place to go to book a holiday. The girls never fail to dispoint when asking for anything. I have always booked with Hays Sheerness wouldn't go anywhere else.
Absolutely amazing as ever!
June 6, 2026
Reply from Hays Travel - Sheerness
Thank you so much for your lovely review. You are always totally welcome!
The kindness of the lady
February 16, 2026
Reply from Hays Travel - Sheerness
Thankyou for your review, we are always happy to help. Have a wonderful holiday :)
Reply from Hays Travel - Sheerness
Thank you for your review :)
Staff very helpful and polite listen to…
Staff very helpful and polite listen to what your looking for explain everything about the holiday you choose and answer any question you want to know staff are very helpful in sheerness branch
May 17, 2026
Reply from Hays Travel - Sheerness
Thank you for your lovely review! We look forward to seeing you again
Reply from Hays Travel - Sheerness
Thankyou for your review, we're always happy to help. Enjoy your holiday!
Happy …
A very straightforward booking very happy and a lovely agent was all booked in less then 30 mins .
May 6, 2026
Reply from Hays Travel - Sheerness
Thank you for your lovely review!
Good assistance given practical advice
Good assistance given practical advice
Excellent service
May 10, 2026
Reply from Hays Travel - Sheerness
Thank you for your lovely review x
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
Excellent service provided by Stacie
Excellent service provided by Stacie, very friendly and knowledgeable.
May 6, 2026
Reply from Hays Travel - Sheerness
Thankyou for your review, we hope you have the best time :)
I always book my holidays with Hayes in…
I always book my holidays with Hayes in Sheerness as the staff are so knowledgeable and very helpful. On this
occasion I was helped by Vickie who worked so hard to ensure I got a fantastic deal with my booking and gave me excellent advice regarding my passport. Thank you so much Hayes travel Sheerness.
May 1, 2026
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
They were very helpful
They were very helpful , it was our first time booking a holiday abroad as a family we were uncertain on things but they answered all our questions and eased any worries we had
April 12, 2026
Reply from Hays Travel - Sheerness
Thankyou for your lovely review , we hope you have an amazing holiday :)
Always so very helpful
Always so very helpful, never go anywhere else. The lovely ladies help with all aspects of your holiday whether it be currency or airport parking, a one stop shop, thank you.
April 18, 2026
Reply from Hays Travel - Sheerness
Thankyou for your lovely review , we hope you have an amazing holiday :)
Nicola
Nicola always greets you with a smile and tries to get the best holiday to suit you no matter how long it takes!
April 9, 2026
Reply from Hays Travel - Sheerness
Thankyou for your lovely review , we hope you have an amazing holiday :)
Brooke found our holiday with Tui &…
Brooke found our holiday with Tui & price checked it eith other companies finding us the best deal, the staff in the shop are very friendly.
April 16, 2026
Reply from Hays Travel - Sheerness
Thankyou for your lovely review , we hope you have an amazing holiday :)
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