Absolutely brilliant! After hours spent googling holidays and not finding anything good enough, we came into the shop with a budget and a wish list. Karen helped us choose somewhere we hadn’t consider... See more
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Brilliant as ever!!! Simon was a STAR. Friendly, helpful, knowledgeable and thorough. Well done Simon. The chap on the foreign exchange counter ( sorry but didnt catch his name) was fantastic too and... See more
Company replied
We were able to discuss what we were looking for which resulted in us walking away having booked a 14 day cruise. Our clerk was very clear and concise, knew what to look for even amended our addres... See more
Company replied
We had a great experience booking our holiday with Helen! She was so friendly, approachable, and knowledgeable, and made the whole booking process feel effortless. Her customer service was excellent,... See more
Company replied
Company details
- Travel Agency
- also in
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
66 Cheap Street, DT9 3BJ, Sherborne, United Kingdom
- 01935 814351
4.9
Excellent
571 reviews
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Very knowledgeable and helpful
Very knowledgeable and helpful. Hays Sherborne are always so friendly
February 8, 2026
Reply from Hays Travel - Sherborne
Thank you Sue.
For your kind review and booking through Hays Travel
Katie
Another holiday booked
Wouldn't go anywhere else to book our holidays helpful and nothing is to much trouble for them we like to deal with Karen but all the other staff are fantastic as well
January 30, 2026
Reply from Hays Travel - Sherborne
Thank you for your lovely review, is is very much appreciated :) Karen
Reply from Hays Travel - Sherborne
Thank you for your lovely review, it is always a pleasure assisting you with your holidays :) Karen
Karen can always be relied upon to…
Karen can always be relied upon to listen to your requirements and then do her very best to achieve what you wished for.
January 28, 2026
Reply from Hays Travel - Sherborne
Thank you for your lovely review it is very much appreciated :) Karen
Katie was most courteous and helpful in…
Katie was most courteous and helpful in the booking process. I wish to thank her for that.
January 23, 2026
Reply from Hays Travel - Sherborne
Thank you for your lovely review it is very much appreciated : ) Katie
Always go above and beyond couldn't ask…
Always go above and beyond couldn't ask for more
January 23, 2026
Reply from Hays Travel - Sherborne
Thank you for your lovely review :) Katie
River cruise in Egypt
We wanted to book a river cruise in Egypt but didn’t have a clue the travel agent spent a lot of time going through lots of holidays that was suitable for our needs with no trouble.We will certainly be using them again.
January 9, 2026
Reply from Hays Travel - Sherborne
Thank you Carol & Claire.
I'm glad I was able to find you a river cruise to your liking.
Kind Regards,
Helen
Simon
Simon , the travel agent , was very friendly and helpful.Nothing was too much trouble , he answered all our queries and was very efficient. We had a follow up Email and he made sure Titan had confirmed the holiday before we left the shop. Top marks.
January 18, 2026
Reply from Hays Travel - Sherborne
My pleasure, lovely to be able to help arrange your holiday :o)
Helen was so helpful
January 20, 2026
Reply from Hays Travel - Sherborne
Thank you for your lovely review :) Helen
On entry to your travel agent both my…
On entry to your travel agent both my wife and myself were met with a friendly and welcoming agent.
The lady who dealt with are travel arrangements was helpful, efficient and answered all questions. Overall their were no problems and she was again very efficient and a credit to your company. Thanks Mike
January 10, 2026
Reply from Hays Travel - Sherborne
Thank you for your lovely review, it is very much appreciated :)
We always deal with the same…
We always deal with the same person(Karen manager).So professional and always happy .Always find the perfect holiday for us
January 18, 2026
Reply from Hays Travel - Sherborne
Thank you for your lovely review, I am sure you will have another wonderful Christmas trip :) Karen
A satisfied customer
Karen prepared some quotes for us and Simon completed the booking. Both were very friendly and efficient, making the booking experience easy and stress free. I would recommend Hays travel and their helpful staff to anyone.
January 17, 2026
Reply from Hays Travel - Sherborne
Thank yo for your lovely review, I am sure you will have another wonderful holiday :) Karen
Reply from Hays Travel - Sherborne
Lina,
We appreciate you highlighting the helpful and accommodating nature of our team. We are delighted we could assist you so well.
Helen
Hays Travel
Reply from Hays Travel - Sherborne
Thank you for your kind review.
And using Hays Travel much appreciated.
Have a lovely time
Katie
This travel agent is brilliant!
This travel agent is brilliant!. I rocked up with all sorts of ideas and requirements and they sorted it out and give it back to me in the form of a holiday. I can't think of anything but praise for them, especially Steve who was my designated agent
January 4, 2026
Reply from Hays Travel - Sherborne
Thank you for your kind review and using Hays Travel.
We do appreciate it.
Katie
Reply from Hays Travel - Sherborne
Thank you Sharon! It is always a pleasure assisting you with your holiday plans :-) x
Karen sorted out a holiday for myself…excellent customer service
Karen sorted out a holiday for myself and a group of friends. Got us a great deal and was very helpful from start to finish.
Couldn’t fault the customer service and friendliness.
January 10, 2026
Reply from Hays Travel - Sherborne
Thank you for a lovely review, it is always a pleasure sorting out your holidays :) Karen
Very personable, professional and knowledgeable…
Very personable and knowledgeable colleague.
January 6, 2026
Reply from Hays Travel - Sherborne
We appreciate your feedback! Thank you :-)
Good assistance in booking our holiday
January 6, 2026
Reply from Hays Travel - Sherborne
Thank you for your lovely review, I am sure you will have another great cruise :) Karen
Karen…
Karen Lusher........patience,skill,expert knowledge,
attention to detail. All excellent for arranging a cruise.
December 31, 2025
Reply from Hays Travel - Sherborne
Thank you for your lovely review it is very much appreciated and I am sure you will have another wonderful cruise :) Karen
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