Hays Travel - Sherborne Reviews 

571
•
TrustScore 5 out of 5

4.9

66 Cheap Street, DT9 3BJ Sherborne, GB

•

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Rated 5 out of 5 stars

Absolutely brilliant! After hours spent googling holidays and not finding anything good enough, we came into the shop with a budget and a wish list. Karen helped us choose somewhere we hadn’t consider... See more

Company replied

Rated 5 out of 5 stars

Brilliant as ever!!! Simon was a STAR. Friendly, helpful, knowledgeable and thorough. Well done Simon. The chap on the foreign exchange counter ( sorry but didnt catch his name) was fantastic too and... See more

Company replied

Rated 5 out of 5 stars

We were able to discuss what we were looking for which resulted in us walking away having booked a 14 day cruise. Our clerk was very clear and concise, knew what to look for even amended our addres... See more

Company replied

Rated 5 out of 5 stars

We had a great experience booking our holiday with Helen! She was so friendly, approachable, and knowledgeable, and made the whole booking process feel effortless. Her customer service was excellent,... See more

Company replied


Company details

  1. Travel Agency
  2. also in
  3. Cruise Agency
  4. Cruise Travel Agency
  5. Cultural Tours Provider
  6. Currency Exchange Service
  7. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 66 Cheap Street, DT9 3BJ, Sherborne, United Kingdom

  • 01935 814351

4.9

Excellent

TrustScore 5 out of 5

571 reviews

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4.9

All reviews

(571)

123,505 reviews in the last 12 months

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Rated 5 out of 5 stars

Smiles and welcome when arriving

Smiles and welcome when arriving. Helen listens and responds with thoughts and ideas to consider. I shall certainly come again! Thank you very much. Christine

December 9, 2025
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Reply from Hays Travel - Sherborne

Thank you Christine, it was a pleasure to help you and for the good cause that you do out there! - Helen

Rated 5 out of 5 stars

Highly recommend

Simon was great for finding the perfect holiday. Highly recommend Hays Sherborne

November 25, 2025
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Reply from Hays Travel - Sherborne

Thank you Jack, a pleasure to find what you were looking for :)

Rated 5 out of 5 stars

Whenever I visit Hays Travel I always…

Whenever I visit Hays Travel I always get excellent service..the staff are always very pleasant and helpful, I have recommended your company to friends in the past who have also been very pleased with the service.

November 22, 2025
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Reply from Hays Travel - Sherborne

Thank you for your kind review. It's been a pleasure assisting you! :-)

Rated 5 out of 5 stars

We have used Hays for many years and we…

We have used Hays for many years and we book all of ours through Karen in the Sherborne office
She’s always smiley, pleasant, knowledgeable and most of all helpful
Her recommendations are always spot on and if a holiday pops up on the internet she always somehow manages to at least match it
Excellent service from an excellent employee
Thank you from Darren and Liz

November 22, 2025
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Reply from Hays Travel - Sherborne

Thank you for your kind review, It was a pleasure assisting you with your holiday plans :)

Rated 5 out of 5 stars

Fantastic booking experience- Katie…

Fantastic booking experience- Katie Baker was so helpful she explained everything to us she made booking our holiday easy and enjoyable

November 18, 2025
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Reply from Hays Travel - Sherborne

Thank you for your lovely kind comments. Do really appreciate your booking through Hays Travel x

Rated 4 out of 5 stars

Croatia cruising

We were attended to immediately, the sales rep was polite, attentive and very knowledgeable. She took us through the booking process step by step and made sure we were certain that we knew exactly what we wanted . The whole booking was completed in just a few minutes, we were happy with the cost and the itinerary and came out feeling that we had been listened to and cared for. Very pleased.

November 8, 2025
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Reply from Hays Travel - Sherborne

Thank you for your lovely review :) Ella

Rated 5 out of 5 stars

Helpful & professional …

Ella was extremely helpful and worked hard to get a positive result for me . She advised me that car hire isn’t necessary where I am travelling to which I hadn’t known . Thank you

November 13, 2025
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Reply from Hays Travel - Sherborne

Thank you for your lovely review :) Ella

Rated 5 out of 5 stars

Polite and efficient

It was very nice to deal with Helena. She was cheerful, polite and extremely efficient. The holiday was arranged in no time.
Now we can start looking forward it without any worries.
Thank you

November 8, 2025
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Reply from Hays Travel - Sherborne

Thank you Pieternella for your lovely review. It was a pleasure to meet you and help you find your holiday.

Rated 5 out of 5 stars

My holiday booked

Thank you to Simon for his patience with sorting out my trips. I know they are always busy, but you are made to feel as if you are the only customer.
Many thanks

November 7, 2025
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Reply from Hays Travel - Sherborne

An absolute pleasure Stephan, taking care of everyone and finding their dream comes as standard. Good to help you

Rated 5 out of 5 stars

Great service

The assistant was very helpful (Shannon) and was very patient with me.
Also price matched the same holiday online.

November 1, 2025
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Reply from Hays Travel - Sherborne

Thank you Audrey for your kind review. It was a pleasure assisting you with your holiday plans! - Shannon

Rated 5 out of 5 stars

Relaxing experience

Very helpful pleasant very knowledgeable staff.

November 1, 2025
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your kind review :) Ella

Rated 5 out of 5 stars

Ella in the Sherborne office made the…

Ella in the Sherborne office made the holiday booking easy, with invaluable attention to detail. Her liaising with Kirker was faultless and together they provided us with a perfect Parisian break. We enjoyed the culture of Picasso, Notre Dame & Singer Sargent at Musee D'Orsay with an exceptional evening at Opera Comique. The hotel location was brilliant, together with the nearby restaurants for super foods and wines. All in all SUPERBE!

October 19, 2025
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Reply from Hays Travel - Sherborne

Thank you for your lovely review. I am so pleased you both had a brilliant Holiday, it was an absolute pleasure arranging everything for you. Ella :)

Rated 5 out of 5 stars

Brilliant company to deal with

Friendly, welcoming & easy company to deal with
Karen was amazing she really took the time with us to find us the best hotels and deals for us
would definitely recommend

October 22, 2025
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Reply from Hays Travel - Sherborne

Thank you so much for your lovely review it is very much appreciated :) Karen

Rated 5 out of 5 stars

They make my wishes come true

As usual both Karen and Ella have helped me book my holiday with kindness and understanding of my travel requirements..
Having booked a number of holidays including cruises over a number of years…..I continue to visit Hays Travel Sherborne for their help and support..

October 22, 2025
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Reply from Hays Travel - Sherborne

Thank you for your lovely review, it is very much appreciated. It is always a pleasure to assist you with your bookings :) Karen

Rated 5 out of 5 stars

A pleasure to book with…

Always helpful and a pleasure to book with

October 16, 2025
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Reply from Hays Travel - Sherborne

Thank you for your lovely review, it is very much appreciated. Always a pleasure to help you with your holiday plans :) Karen

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