Its always easy to book a holiday with Hayes Shipley as Lorna is so helpful and knowledgable, she reducuces the stress associated with the booking process. She also goes the extra yards to ensure you... See more
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See what reviewers are saying
We Always use Lorna at hays travel Shipley She always finds us the best deals and looks after us from start to finish So helpful and polite 😃 wouldn’t use anyone else
Company replied
Lorna the agent was extremely efficient and friendly. She helped us to choose an hotel close to attractions in Prague for our 3 night stay. She also gave good advice and printed out our documents i... See more
Company replied
The assistant at Hays Travel was having problems with the booking system of my chosen destion. She cheerfully tried all sorts of routes into their site and soon had a connection, Shen then, still ch... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Market Square, BD18 3QB, Shipley, United Kingdom
- 01274 965962
4.9
Excellent
753 reviews
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Shipley is a lovely shop and I always…
Shipley is a lovely shop and I always ask for Lorna who is very friendly and experienced
April 12, 2026
Reply from Hays Travel - Shipley
Thankyou for your kind review it was a pleasure :)
The staff at the local branch in…
The staff at the local branch in Shipley are why we keep using Hays Travel. Shannon, Lorna and the manager are all great. Really polite and helpful.
April 2, 2026
Reply from Hays Travel - Shipley
Thankyou for your lovely review :)
Very helpful
Very helpful, everything explained,she found a hotel in the area of the resort we wanted - Holiday booked :-)
April 10, 2026
Reply from Hays Travel - Shipley
Thank you so much for your kind feedback, it was a pleasure to get your holiday booked for you :) - Lorna
Lorna is amazing 🤩 absolutely helps us…
Lorna is amazing 🤩 absolutely helps us every holiday xx
April 8, 2026
Reply from Hays Travel - Shipley
Thank you so much for your kind feedback, it was a pleasure to get your holiday booked for you :) - Lorna
our fvourite agent she's so…
We had our favourite agent she's so helpful we always use hays travel ref no Hay6209466. A brilliant travel agents .
April 2, 2026
Reply from Hays Travel - Shipley
Aww thanks for booking again with us, I have passed your comments on to Shannon and thank you again for taking the time to write the 5* review. See you soon - Shaun :)
Ease of booking.Friendly
Ease of booking.Friendly, knowledgeable and helpful staff particularly Lorna at the Shipley branch. Have booked with Hays many times and will continue to do so.
April 1, 2026
Reply from Hays Travel - Shipley
Thank you for taking the time to write a review and its great to hear that you had a 5* experience in our branch. If you need anything else just drop in and see us in the store - Shaun :)
We were really impressed with Shaun and…
We were really impressed with Shaun and his professionalism a real credit to Hays.
March 30, 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback :) - Shaun
Polite friendly service
March 28, 2026
Reply from Hays Travel - Shipley
Thank you for taking the time to leave us a review and glad to see you had a 5* experience in our branch. If you need anything else in meantime just pop by and see us in the store - Shaun :)
Good vibes
Very friendly didn't take long very helpful in explaining everything overall good experience.
March 21, 2026
Reply from Hays Travel - Shipley
Thank You so much for taking the time to write this review and for letting us book your holiday. I will pass the feedback onto Philippa about the 5* experience you have had in our branch. If you need us for anything else just drop in and see us in the branch - Shaun :)
Young lady called Philippa,in the…
Young lady called Philippa,in the Shipley office couldn't have been more helpful, looking at all options to see which suit us, not rushing us . She made it so easy for us after a stressful time booking our last holiday ourselves on line.
March 27, 2026
Reply from Hays Travel - Shipley
Thank you for your feedback :) - Philippa
Reply from Hays Travel - Shipley
Thankyou for your kind review :)
Lorna is always helpful and checks the…
Lorna is always helpful and checks the best deals . All good .
Other staff members always freindly and sociable .
Very good in every respect .
Keith
March 27, 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback Keith, it was a pleasure to get your holiday booked for you :) - Lorna
Very professional
Just wanted to say that the service I received was top-notch. Everyone was so professional and pleasant to deal with. It really made a difference. I felt well taken care of throughout the whole process. Definitely recommend them to anyone looking for great service!
March 26, 2026
Reply from Hays Travel - Shipley
Thank you for the feedback, it was a pleasure to get your holiday booked for you :) - Alisha
Reply from Hays Travel - Shipley
Thank you so much for your feedback. It was a pleasure to get your holiday booked for you :) - Lorna
Quick and efficient service
Shannon was really helpful and responsive to our questions. Able to book the holiday quickly and efficiently.
March 21, 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback :)
Your staff (Shaun) gave excellent…
Your staff (Shaun) gave excellent advise, and helpful information.
March 20, 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback :) - Shaun
very friendly helpful and efficient
March 19, 2026
Reply from Hays Travel - Shipley
Thank you so much for your kind feedback :) - Lorna
Reply from Hays Travel - Shipley
Thank you for the feedback :) - Shaun
Shannon is brilliant so helpfull and…
Shannon is brilliant so helpfull and very professional
March 16, 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback - Shannon :)
The member of staff was extremely…
The member of staff was extremely helpful and answered all our questions. Holiday booked and will visit again.
March 12, 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Alisha
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