Amy was extremely efficient and sorted out my holiday within minutes I went back to Hays after a good experience last year when they booked me a cruise to Norway so I knew that I would get an equall... See more
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From start to finish we had a great experience. Even tho it was a busy Saturday, we were attended to quickly. Our consultant Nisha listened to our requirements & was able to offer advice based on he... See more
Company replied
Service with a smile, We were after a Holiday on a budget, couldn't get the hotel we wanted when we wanted, but got a good deal on another resort, for price, So impressed we booked another for 2 m... See more
Company replied
We had such a brilliant experience with Hays Travel Shrewsbury! Nisha and the team were incredibly friendly, professional and welcoming, and their knowledge was extremely impressive. Nothing was too m... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Pride Hill, SY1 1DQ, Shrewsbury, United Kingdom
- 01743816897
4.9
Excellent
774 reviews
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Excellent service every time a great…
Excellent service every time a great team of staff knowledgeable nothing too much trouble.
October 11, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Mr Nash,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Torremolinos, I know how much you like that hotel!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Nisha
Fantastic service from Amy x
Fantastic service from a lady called Amy. She was very knowledgeable and listened to everything we wanted. Only went in to have a look and ended up with a 14 day cruise, so very happy with her service 😁😁😁
October 17, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Mark,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your Caribbean Cruise!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Annette,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your city break to Palermo!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Nisha
Catherine was brilliant
Catherine was brilliant. Explained every aspect of the holiday we wanted to book.
October 14, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Alison
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Agadir!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Katharine
The advisor was friendly and…
The advisor was friendly and professional and spent time listening to my requirements without me feeling rushed.
She recommended a resort based on my request and her travel knowledge, and I was delighted to get such a good deal.
October 3, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Mrs Muller.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Turkey!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Katharine
Very very helpful friendly staff very good experience
Very very helpful friendly staff
October 7, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Alan.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Turkey!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Katharine
Amy was efficient and helpful as always.
October 7, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Jeanette.
We really appreciate your positive feedback and so glad you were happy Amy's service here in branch.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Hays Travel Shrewsbury
Your member of staff (Katherine)was…
Your member of staff (Katherine)was very helpful and patient.
October 4, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Leonard.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your Cruise!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Katharine
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Jill.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Turkey!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Katharine
Jaz was amazing and found us a really…
Jaz was amazing and found us a really lovely holiday
October 5, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Julie.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Portugal!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Jaz
Our advisor-Mel- was exceptional
Our advisor-Mel- was exceptional. She quickly understood what we were looking for and very professionally switched between screens to find the flights and hotels that best suited our needs. It took quite a long time but we emerged from the office a few hours later well satisfied.
October 5, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Jane.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Lisbon!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Mel
Nisha was very good and sorted our…
Nisha was very good and sorted our holiday very efficiently
October 5, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Neil & Karen.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your cruise!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Nisha
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Ian.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Fuerteventura!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Nisha
Made to feel welcome in the store and…
Made to feel welcome in the store and were given answers to all the questions we asked
Katherine was very helpful with our enquiry
September 30, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Philip.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Katharine
The girls in the shop were fantastic
The girls in the shop were fantastic, took my requirements and found the perfect holiday for me, something I didn't think I wanted, but is everything I needed, well done to Jazz she's amazing and will make a fantastic travel agent
September 20, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Jayne.
I really appreciate your positive feedback and so glad you were happy with our service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday !
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Jaz & The Team
The lady who dealt with my booking was…
The lady who dealt with my booking was so lovely, very patient with me (I haven’t booked a holiday in 10 years!) and managed to find me everything I needed. Just come back from the best break with all things sorted in branch - nothing for me to worry about or deal with 😊
September 16, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Katherine.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Salou!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Nisha
Nisha made the experience very easy
Nisha made the experience very easy. Very knowledgeable and a good personality.
September 14, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Andrew.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your Trip!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Nisha
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Mr Verbruggen.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your trip to Ireland!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
The lady who sorted it for us was…
The lady who sorted it for us was professional and so helpful and persevered to get our trip sorted .
Will definitely use Hays again .
Thank you
September 16, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Linda.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Berlin!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
Last minute!
I left Amy to sort it all for me as it was a last minute getaway between moving out of our house and getting keys for new place. No time to do my usual research but felt totally supported and can’t wait to get there. Thankyou!
September 15, 2025
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Christine
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Portugal!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
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