Amy was extremely efficient and sorted out my holiday within minutes I went back to Hays after a good experience last year when they booked me a cruise to Norway so I knew that I would get an equall... See more
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From start to finish we had a great experience. Even tho it was a busy Saturday, we were attended to quickly. Our consultant Nisha listened to our requirements & was able to offer advice based on he... See more
Company replied
Service with a smile, We were after a Holiday on a budget, couldn't get the hotel we wanted when we wanted, but got a good deal on another resort, for price, So impressed we booked another for 2 m... See more
Company replied
We had such a brilliant experience with Hays Travel Shrewsbury! Nisha and the team were incredibly friendly, professional and welcoming, and their knowledge was extremely impressive. Nothing was too m... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Pride Hill, SY1 1DQ, Shrewsbury, United Kingdom
- 01743816897
4.9
Excellent
774 reviews
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Very pleasant staff easy to deal with
Very pleasant staff easy to deal with. Our holiday requirements was successful and dealt with efficiently. We came away happy with our booking and will be looking forward to our holiday.
February 5, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Margaret.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday to Spain!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
Great Experience
Didnt have to wait to be seen. Amy was really attentive, lovely , friendly and did what we wanted efficiently. She had good knowledge of the options and gave suggestions when asked for.
One improvement could be information about the app available and how to use it but overall a good experience.
February 3, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Gerald.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday to Thailand!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
Beach holiday 😎
Amy was very helpful with us, and the booking was made easy. I usually book myself on Internet it was nice having her do it she made it a good experience. Would recommend Hays Travel to my friends.
January 31, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Karen.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday to Tunisia!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
Very friendly and helpful.
February 7, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Philip.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday to Cyprus!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
The representative was friendly
The representative was friendly, attentive and diligent. A pleasure to deal with.
February 5, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Philip.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday to Morocco!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Nisha
Very Friendly Staff
very friendly, helpful staff. Nice relaxed shop. Made booking simple & stress free. Thankyou Sasha for your help.
February 3, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Sandra.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Sasha
Catered exactly to our needs
February 3, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Sandra.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
A very friendly travel agents which we…
A very friendly travel agents which we have used previously and we’re delighted with. Great service again this time from Sasha, very friendly and helpful took lots of time to find something suited to us and was very knowledgeable about accommodation and locations. Thank you.
February 3, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Mark.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Sasha
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Jocelyn,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your cruise around the Norwegian Fjords!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Maria.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip to Tunisia!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Mrs Hughes.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip to Tenerife!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Caroline.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip to Menorca!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Katharine
Fab service as always from Katharine
Fab service as always from Katharine, who is lively, knowledgeable, relaxed and patient in the face of hassle or ambiguity, super-attentive and good at asking about add-ons and peripheral things that will only add postively to our holiday experience.
January 24, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Nick.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip to Japan!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Katharine
Had a great booking experience!
Had a great booking experience.
All the staff were very friendly & helpful.
January 25, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Ceri.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday to Iceland!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Jaz
She was amazing
She was amazing, got excited with us and made it a really fun experience! We got a really good deal and exactly what we went in for.
January 25, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Emma.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday to Zante!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Nisha
Knowledgeable friendly and helpful…
Knowledgeable friendly and helpful staff as always. Thanks
January 17, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Norman.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday to Spain!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Nisha
Perfect package deal
Amy was accommodating and tailored our holiday to exactly what we wanted (flights, hotels & excursions). Nothing was too much trouble. Easy to contact by phone, see in person and communicate via email. Thank you x
January 20, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Jacqueline.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday to Memphis!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
Everyone was very helpful and got are…
Everyone was very helpful and got are booking sorted very professionally. Lovely kind people
January 21, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Natasha
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday to New York!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Sasha
Another good experience at Hays
The service was professional but also personal. We had the help we needed to sort out and book our holiday.
Another very satisfactory visit. Thank you.
January 19, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Mildred
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday to Corfu!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Nisha
Sasha made our experience easy
Sasha made our experience easy we told her what we was looking for an she found the perfect holiday
January 9, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Stacey.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Sasha
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