Booking holiday was a very good, straightforward experience. Team very helpful and willing to print docs as I no longer have a printer. Would highly recommend and use again.
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See what reviewers are saying
Today i saw Sean but it doesnt matter who you see they are all very proffesional and polite.Booking a holiday with them is effortless.
Company replied
Lynn from your Sidmouth branch, went the extra mile. From keeping me updated with the information I gave her to my final booking with her this week. Lynn was professional at all times & made my experi... See more
Company replied
Jess did everything we asked of her and more. We had a good idea of what we wanted to book and she answered all our queries quickly and efficiently. We were able to book exactly what we wanted and Jes... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
92 - 94 High Street, EX10 8EG, Sidmouth, United Kingdom
- 01395 513402
4.9
Excellent
546 reviews
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daryl was amazing
July 17, 2026
Reply from Hays Travel - Sidmouth
Hi Bev,
Thank you for talking a moment leaving a 5* review.
The Team and Daryl wish you a fantastic holiday.
Kind regards
Team Sidmouth
Today i saw Sean but it doesnt matter…
Today i saw Sean but it doesnt matter who you see they are all very proffesional and polite.Booking a holiday with them is effortless.
July 17, 2026
Reply from Hays Travel - Sidmouth
Sidney,
We're so happy to hear that our team provided such professional and polite service. We appreciate you highlighting how easy we make booking a holiday!
Kind Regards
Hays Travel Hastings
Very helpful Team
Booking holiday was a very good, straightforward experience.
Team very helpful and willing to print docs as I no longer have a printer.
Would highly recommend and use again.
July 16, 2026
Reply from Hays Travel - Sidmouth
Thank you for booking with us and for your lovely review.
I only moved to Sidford from Wales on…
I only moved to Sidford from Wales on mid AprilI have now settled in and ready to travel but needed information and required a holiday which would get transport Included I saw your office by chance and went in thinking I could obtain brochures The office was quiet
With 3 desks open with staff Explained I wanted to go to LLANDUDNO by coach with single room This was not an area they were usually asked for but I had excellent service Rang around and found me a vacancy with Baker Dolphin coaches I was prepared to pay for any extras with pickup and bringing home it was a pleasure talking to them and I paid full price for the holiday Offered travel insurance which I declined because I did not know if I was already covered by my bank Because of such warm weather I have stayed indoors and not checked If I am not covered Ii will immediately go back to your office for insurance
The time went quickly and I left with a smile after teaching them how to pronounce Llandudno
I will go back to them when I need another holiday or help
Sorry this is so long but a good job was in a morning Gillian Cockwell
July 10, 2026
Reply from Hays Travel - Sidmouth
Thank you for your 5* Review Jill.
Regards,
Team Sidmouth
Whilst we knew what holiday we wanted
Whilst we knew what holiday we wanted, lady serving us was efficient and pleasant making it all very easy.
July 11, 2026
Sean was very helpful and knowledgeable.
July 9, 2026
Reply from Hays Travel - Sidmouth
Good Afternoon Katherine,
Thank you for taking the time to leave a positive review on the service you were given. We all really appreciate it and hope you have a good time on your holiday.
Many Thanks,
From all the team at Hays Travel Sidmouth
Reply from Hays Travel - Sidmouth
Thank you for your lovely review :)
COPENHAGEN
Excellent service to arrange an immediate holiday following abrupt cancellation of another one. George Allhusen
July 1, 2026
Reply from Hays Travel - Sidmouth
Good Afternoon George,
Thank you for taking the time to leave a lovely review on the service you were given, we really appreciate it and hope you have a lovely time on your holiday.
Many Thanks,
From all the team at Hays Travel Sidmouth
They are always very helpful and go out…
They are always very helpful and go out of their way to help me
June 30, 2026
Reply from Hays Travel - Sidmouth
Good Afternoon Sandra,
Thank you for taking the time to leave a lovely review on the service you were given, we really appreciate it and hope you have a fantastic time on your cruise.
Many Thanks,
From all the team at Hays Travel Sidmouth
Excellent service as always at Hays…
Excellent service as always at Hays Sidmouth. Leanne arranged our booking, 3 cabins in total as we are going with friends. Staff always frendly....
June 27, 2026
Reply from Hays Travel - Sidmouth
Joanne,
Thank you for taking the time to leave a 5*
We wish you all a great cruise and the time will soon fly before you all on the ship again :)
Kind Regards
Hays Travel
Reply from Hays Travel - Sidmouth
Hello Diane,
Thank you for taking the time to leave a lovely review on the service I gave you. I really appreciate it and hope you have a brilliant time on your holiday when the time comes.
Many Thanks,
From Jess at Hays Travel Sidmouth
Tess deputy manager at Sidmouth Branch…
Tess deputy manager at Sidmouth Branch went over and above sorting things out for us and was unhurried and caring
June 16, 2026
Reply from Hays Travel - Sidmouth
Thank you for your lovely Review. We hope you have a great time in Malta.
Team Sidmouth
Lynn from your Sidmouth branch
Lynn from your Sidmouth branch, went the extra mile. From keeping me updated with the information I gave her to my final booking with her this week. Lynn was professional at all times & made my experience calm & relaxed. 100% will be back to Hays Travel for my next booking
June 20, 2026
Reply from Hays Travel - Sidmouth
Thank you for taking the time to leave a review Alison & Tyler and for the lovely comments. So pleased to have met you and arranged your dream trip together. Can't wait to hear all about it.
Lynn - Hays Travel Sidmouth
Superb service from leanna sidmouth…
Superb service from leanna sidmouth branch always very helpfull and a credit to hays travel will always book my trips with leanne sidmouth manager..
June 18, 2026
Reply from Hays Travel - Sidmouth
Hi Sean,
We are so pleased to hear about your superb experience with our team. Thank you for your kind words and loyalty! Have a great time on the cruisec we can t wait to hear about on the return. we have all enjoyed the chocs too
Kind Regards
Hays Travel
An excellent experience!
Jess did everything we asked of her and more. We had a good idea of what we wanted to book and she answered all our queries quickly and efficiently. We were able to book exactly what we wanted and Jess even helped us with other things related to our trip ie. Options for getting to the airport and booking an overnight hotel. A very successful experience from a confident and competent assistant. Thank you.
June 17, 2026
Reply from Hays Travel - Sidmouth
Hello Ruth,
Thank you for leaving a lovely review on the service I gave you in branch. I enjoyed booking your cruise for you and hope you have a fantastic time on that holiday when it comes around.
Many Thanks,
From Jess at Hays Travel Sidmouth
Mia very helpful as always and holiday…
Mia very helpful as always and holiday all booked and done with no hassle whatsoever
June 14, 2026
Reply from Hays Travel - Sidmouth
Thank you Lorraine for your 5* Review, we hope you have a great holiday.
Team Sidmouth
As always great customer service
As always great customer service. Tailored to your needs and a very personal approach from staff especially Jess. Can’t wait to book for another getaway
June 14, 2026
Reply from Hays Travel - Sidmouth
Thank you for your lovely Review, We hope you have a great holiday.
Team Sidmouth
Absolutely fabulous!
Lynn was absolutely amazing and found me the perfect holiday! Answered all my questions and nothing was too much! Mia was also lovely and they all really looked after me, would absolutely use Sidmouth Hays again!
June 12, 2026
Reply from Hays Travel - Sidmouth
Thank you for your lovely review. We hope you enjoy your holiday to Zante.
Regards,
Team Sidmouth
Reply from Hays Travel - Sidmouth
Good afternoon Mr Sanders,
Thank you for your review. I'm glad you enjoyed the face to face interaction.
Many thanks,
The Sidmouth team
Easy booking face to face service
Easy booking face to face service. Reps at airport to help.had a great time. Great Holiday
June 2, 2026
Reply from Hays Travel - Sidmouth
Good Morning Gavin,
Thank you for the lovely review on the service you were given in the branch . We are happy to hear that you had a brilliant time on your holiday in Tenerife and will look forward to booking your future holidays for you.
Many Thanks,
From all the team at Hays Travel Sidmouth
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